Knowledge and Information Management Support Officer

DUTY STATION

Geneva, Switzerland

COMMENCEMENT OF DUTY

To be determined NATURE OF APPOINTMENT

Fixed-term - 1 year

Organizational Unit

Governance Services (GS) Department WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. The statutory retirement age after 1 January 2014 is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered. DUTIES AND RESPONSIBILITIES

Recognizing the growing interdependence of knowledge management and its significance in supporting organizational effectiveness, WMO acknowledges the need for adaptable Knowledge and Information Management support. Within the purview of the Knowledge and Information Management Officer, this role serves to connect various departments, fostering a collaborative environment while leveraging digital transformation. This cooperative strategy aims to expedite the achievement of WMO's strategic objectives 2024-2027.

The Knowledge and Information Management Support Officer will report to the Knowledge and Information Management (KM) Officer within the Governance Services (GS) Department, and work in close collaboration with project management offices, performing the following duties:

a) Maintaining and enhancing WMO Project Portfolio tool:
· Support in the development, improvement and ongoing maintenance of the SharePoint based Project Management tool.
· Engage in change management, training and communication activities to ensure proper uptake and use of the tool.

b) Strengthening Communities of Practice (COPs):
· Collaborate with Communities of Practice (COP) managers to encourage the growth of cross-departmental COPs, enhancing collaboration and knowledge sharing across diverse domains.
· Support Community Managers, driving engagement and maintaining relevance.

c) Maintaining WMO intranet:
· Support in the improvement and ongoing maintenance of the intranet, ensuring the timely and relevant dissemination of information.
· Ensure content quality and accessibility, in line with the organization's information management objectives.

d) Supporting the development of a new WMO workflow approval system:
· Decommission legacy systems currently being used in WMO.
· Migrate content to new systems.
· Provide support to all stakeholders.

e) Assisting in Communications and Change Management:
· Support and implement Change Management initiatives, promoting a culture of adaptability and continuous learning throughout different departments.
· Develop audiovisual media for communicating initiatives, training staff, and raising awareness on digital transformation deliverables.
· Support the Knowledge and Information Management Officer in capacity development activities to build staff's understanding of KM principles and practices.

f) Supporting digital transformation:
· Harmonize and streamline the use of existing data and knowledge sharing platforms.
· Support teams in setting up SharePoint sites following best practices.
· Remain up to date on new trends, approaches, and technologies, particularly those that could be potentially applied to knowledge management in WMO.

g) Carry out other relevant duties as required. QUALIFICATIONS
Education
Master's degree or equivalent in computer science, social science, business administration, communications, media studies, or a related field. A bachelor's degree or equivalent may be accepted if accompanied by relevant experience.
Experience
A minimum of one year of relevant experience in document, information and knowledge management.
Other requirements
- Excellent knowledge of Microsoft 365 business applications, specifically SharePoint and Power Automate.

- Proficient in desktop tools for producing audiovisual media for training and communication purposes.

- Knowledge of Content Management Systems.

- Demonstrated ability to maintain collaborative working methods, simultaneously with a range of stakeholders.

- Experience in managing knowledge-sharing platforms.

- Ability to work in multicultural environments and to foster diversity and team spirit.

- Excellent written and oral communication, interpersonal and analytical skills.

- Proven ability to write guidelines and documents.
Languages
Excellent knowledge of English (both oral and written). Knowledge of other official languages of the Organization would be an advantage.

(Note: The official languages of the Organization are Arabic, Chinese, English, French, Russian and Spanish.) The Secretary-General may appoint a candidate at a grade below the advertised grade of the post, with the possibility of promotion to that grade within three years of appointment, subject to satisfactory appraisal of performance.

The position is funded from extra-budgetary resources. Renewal or extension of the position depends on the availability of funds and satisfactory performance after an initial probationary period of one year, which can be extended up to a maximum of two years. SALARY AND ALLOWANCES
Annual net base salary on initial appointment is: US$ 39401
Annual post adjustment on initial salary is: US$ 34830 (in addition to the net base salary) Additional Information:
APPLICATIONS: Applications should be made online through the WMO e-recruitment system at https://erecruit.wmo.int/public/.
Do not send your application via multiple routes. Only applicants in whom WMO has a further interest will be contacted.
Shortlisted candidates may be required to sit a written test and/or an interview.
Date of issue of vacancy notice: 18 July 2024