Communication Technical Assistant Nigeria Maiduguri

These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.

We are looking for people who are passionate about helping refugees and people forced to flee. 

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Communication Technical Assistant to join our team in Maiduguri, Borno State. You will be responsible to assist in the day-to-day running of Health Safety, security, and Centre for Monitoring and Communications (CMC) on shift basis (day and night) by following the requirements set out in the CMC Standard Operating Procedures to enable safe monitoring and tracking of all staff, visitors and consultants.

 

1. Monitor and track all NRC staff travels and movements in Borno, Adamawa, Plateau State, including travels across mission filed office in the North East, and other parts of Nigeria. 
2. Ensure that all staff traveling to field locations are issued with a working and fully charged communication device. 
3. Track the issuance of all communication devices and ensure that they are safely kept in good working conditions. 
4. Log in all daily travels/movements in the CMC communication log sheet. 
5. Installation of communication devices and conduct regular repairs and necessary. 
6. Support with installation of new CCTV or fire alarm systems and carry out regular maintenance and upgrades. 
7. As assigned by the Supervisor, will conduct regular check on all electronic and monitoring devices and report any faults for further action. 
8. Work closely on a daily basis with Field Coordinators and Security Focal Persons (SFP) to conduct staff headcounts and submit report to the Supervisor. 
9. Coordinate with NRC Logistics to ensure that vehicles are assigned on a timely manner to facilitate airport pick-ups and drops off. This also includes coordinating vehicles dispatch assigned to expat staff in the evening and over the weekends. 
10. Receive all phones calls from NRC staff and professionally respond to their queries and disseminate accurate information as required. 
11. Draft security alert messages and share with Team Lead for review before disseminating to all staff. 
12. Draft and share Daily media scan with the Team Lead for further dissemination. 
13. Assist in monitoring open source channels (TV, radio, social media, etc) to collate and flag relevant information and update the CMC Team Leader. 
14. Assist in training and retraining staff on the CMC operations and use of communications devices during visits to the field. 
15. Assist and Support the HSS Team in managing emergency incidents through communicating with various sources and taking up additional responsibilities as might be assigned by the CMC TL. 

    • Strong interpersonal skills, including ability to fluently communicate in English (spoken & written). Understanding and speaking of local language in Borno is mandatory. 

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    • Basic and advance computer skills is mandatory (MS Word, Excel, PPT, Outlook).
    • Technical skills and training in installations, maintenance of security equipment such radios, CCTVs, fire alarms and other installations is required. Previous working skills of communication equipment (VHF Radio, Satellite Phones, GPS tracker) is added advantage. 
    • HND and/or Diploma in the technical field or trade training in Electrical or computer Engineering, Mass communication, or telecommunications. Bachelor’s Degree Qualifications in Social Studies, Administration, Security Management, Humanitarian/Refugee Affairs, and Disaster Risk Management, with technical capability will be considered. 
    • 1 to 2 years of working experience within a similar function or as a radio/operations rooms operator in with INGOs, the UN, or government or private sector. 
    • Basic web based mapping knowledge or GIS is desired. 

      Context/ Specific skills, knowledge and experience: 

    • Knowledge of the conflict and geographical context in North East Nigeria. 
16. Knowledge of Hausa and Kanuri, Fulani or other local languages in Borno State is mandatory. 

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.