Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA5
Target Start Date2023-07-17
Job Posting End DateJuly 5, 2023
Terms of ReferenceTitle: Senior Communications Assistant
Project: External Relations
Duty station: Quito, Ecuador
Section/Unit: Public Information
Contract/Level: Local Support, LICA 5 (USD 2.073)
Duration: From 15 July to 31 December 2023 (Subject to extension due performance)
Supervisor: Diana Diaz, Associate Communications Officer
1. General Background
The United Nations High Commissioner for Refugees, UNHCR is a global organization dedicated to saving lives, protect rights and help build a better future for refugees, forcibly displaced communities and stateless persons. The Office of the UNHCR was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to coordinate international action to protect refugees and provide durable solutions worldwide.
UNHCR, has been working in Ecuador since 2000 and currently Field Offices, strategically located throughout Ecuadorian territory, to provide adequate attention and protection to refugees and their host communities. UNHCR maintains permanent presence in Quito, Guayaquil, Cuenca, Ibarra, Tulcรกn, Esmeraldas, Lago Agrio, Ambato, Manta and Huaquillas.
Ecuador is the country that has recognized one of the largest number of refugees in Latin America (+74,000), 96% of whom are Colombian nationals. In addition, the country hosts more than 500,000 refugees and migrants from Venezuela.
UNHCR work in Ecuador includes:
โข Protecting of refugees by supporting the Ministry of Foreign Affairs and Human Mobility, the Ministry of Government, the Public Defender's Office, the Ombudsman's Office, the GADs and other State institutions. Promoting public policies, administrative practices and specific interventions that ensure access to the territory and guarantee refugee rights.
โข Coordinating response actions in favor of refugees together with other agencies of the United Nations System, non-governmental organizations and civil society.
โข Facilitating access to information for refugees on their rights, humanitarian assistance, legal orientation and access to services.
โข Promoting a favorable environment for the socioeconomic integration of refugees in the country. UNHCR leads livelihood projects aimed at improving their entrepreneurial skills and access to employment. We also work to ensure that refugees have access to bank accounts, credit cards and microcredits, in coordination with financial services entities in the public and private sectors.
โข Seeking durable solutions that include the strategic use of resettlement as an instrument of protection and as a tool of solidarity, as well as voluntary repatriation to the future.
โข Counteracting xenophobia and discrimination together with civil society and state agencies, through campaigns designed to promote solidarity and peaceful coexistence.
2. Purpose and Scope of Assignment
โข Develop and implement a strategy to monitor and manage UNHCR Ecuadorโs social media, including engaging with offices to obtain content.
โข Support in the production of multimedia content, including videos, photos and webstories. This may entail missions to the field to conduct human interest interviews and content for social media.
โข Develop and implement a strategy for increasing local capacity to enhance and maintain UNHCRโs brand awareness and donor visibility among refugees, locals, partners and other relevant stakeholders. This includes coordinating and delivering briefings, trainings and refreshers on visibility requirements, and overseeing the proper implementation of brandbooks.
โข Support the unit in delivering on fundraising and external engagement objectives, including in the development and supervision of campaigns and other offline efforts to mobilize support, as well as in supporting the engagement with influencers and supporters.
โข Follow-up and support administrative and logistical arrangements to organize events like World Refugee Day, 16 days of activism, among others.
โข Support interagency communication activities like the GTRM, GCOM.
โข Perform other related duties as required.
3. Monitoring and Progress Controls
โข Monthly social media plans and reports.
โข UNHCR Ecuador has quality content tailored for social media.
โข Partners and staff make proper use of UNHCRโs brand.
โข Fundraising and communication campaigns are done and implemented in a timely manner.
โข Events are well organized and delivered correctly.
โข UNHCR fulfills its communications obligations within inter-agency projects.
4. Qualifications and Experience
a. Education
โข Bachelorโs degree in Communication or Public Relations is required.
โข Education/ knowledge of fields related to Human Rights and Human Mobility will be an asset.
b. Work Experience
โข At least three years of relevant experience in public/external relations, work with media outlets, development of communication campaigns.
โข Experience working with Adobe programs (Illustrator, Photoshop, InDesign, Premiere Pro).
โข Experience in social media management, especially Twitter, Instagram and TikTok.
โข Experience in fields related to human rights and human mobility will be an asset.
c. Key Competencies
โข Fluency in English and Spanish
โข Excellent writing and communication skills
โข Computer skills in Office and Adobe
โข Photography and video editing
โข Ability to work in a multi-cultural organization
SUBMISSION OF APPLICATIONS
A) English is mandatory.
B) Shortlisted candidates may sit a technical test, if the manager deems it necessary.
C) Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country.
D) Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The recommended candidate(s) will be required to provide the proof of vaccination prior to recruitment.
E) If recommended, the candidate must submit a current a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities will be covered by the staff member.
F) If you wish to be considered for this vacancy, please submit your application according to the following instructions:
- CANDIDATES WITH ACCESS TO THE WORKDAY: In order to apply, you must first create your profile in the WORKDAY system.
- EXTERNAL CANIDATES: Candidates who do NOT have access to the WORKDAY system should submit their application through UNHCR's official site for applications:
https://www.unhcr.org/careers.html
For any questions about the selection process, please contact Human Resources (ecuquhr@unhcr.org).
NOTE
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT BY THE SYSTEM WILL BE CONSIDERED
Standard Job Description Senior Communications Assistant Organizational Setting and Work Relationships The Senior Communications Assistant is normally supervised by a Communication Officer or other position as decided by the senior management in the area of responsibility. The supervisor provides the incumbent with regular guidance. The incumbent will have frequent contacts involving the exchange of a wide range of information with colleagues within UNHCR as well as media, international organizations, academic institutions and private individuals. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Regularly monitor media and local situation regarding UNHCR. - Follow-up on administrative and logistical arrangements to organise press briefings and other events, such as workshop and conferences. - Contribute to the production of information materials for public awareness campaigns and for the preparation of in-house bulletins, newsletters and information kits by contributing to articles, reports and other information gathered from various sources. - Liaise with printers concerning brochures and publications published by the office. - Draft routine correspondence and texts for the office's website and maintain information databases. - Compile and distribute a daily news clipping service. - Distribute press statements and similar information to media, to other offices locally as well as to Headquarters. - Maintain up-to-date filing system and appointments diary. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses International Relations; Journalism; Political Science; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Some work experience relevant to the position. Communication and computer skills. Excellent drafting skills as well as translation and interpreting skills. Desirable Completion of UNHCR learning programmes or specific training relevant to functions of position. Functional Skills CO-Journalism (incl. print, broadcast, photography, video, layout & graphics) CO-Drafting and Documentation IT-Web Content Management CO-Digital content production CO-Social Media Publishing/Monitoring/Marketing tools IT-Web publishing (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages English
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Desired Languages
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Additional Qualifications
Skills
Education
CertificationsInternational Relations - Other, Journalism - Other, Political Science - Other
Work Experience
Other informationThis position doesn't require a functional clearance