Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA6
Target Start Date2023-11-15
Job Posting End DateNovember 7, 2023
Terms of ReferenceTitle: Information Management Associate
Project: UNHCR โ Protection of Refugees in Ecuador
Duty station: Quito, Ecuador
Section/Unit: UNHCR Inter-Agency Coordination Unit
Contract/Level: Local Support, LICA 6 (USD 2.570,00)
Duration: 15 November 2023 until 31 December 2023
(With possibility of extension depending on performance)
Supervisor: Ms. Livia DAS NEVES, Senior Inter-Agency Coordination Officer
1. General Background
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org).
UNHCR's operation in Ecuador started in 2000 as part of the organization's strategy to protect and assist the victims of the Colombian conflict. The operation aims to support the Ecuadorian government in strengthening protection mechanisms, developing asylum and identifying durable solutions with, given the circumstances, a focus on local integration. UNHCR has its main office in Quito and Field Offices in Esmeraldas, Guayaquil, Tulcรกn and Lago Agrio. With partner organizations, UNHCR reaches the following provinces: Esmeraldas, Carchi, Imbabura, Sucumbรญos, Orellana, Pichincha and Azuay.
While UNHCR has so far mainly assisted asylum seekers and recognized refugees, it is now also responding to mixed movements of refugees and migrants from Venezuela. It is estimated that over 480,000 Venezuelans live in Ecuador as of August 2021. In this context, UNHCR Ecuador co-leads the national R4V platform, which coordinates, along with IOM, the response to Venezuelans and their host communities. In Ecuador, the national R4V platform translates into the Refugees and Migrants Working Group (GTRM, in its Spanish acronym).
The Government of Ecuador is primary responsible for the protection and assistance response to the situation of migrants and refugees, including their access to fundamental rights, services, and special protection mechanisms (Sexual and gender-based violence (SGBV), child protection). UNHCR supports the Government response. Specific programmes have been established in coordination with state authorities and local partners to strengthen the Refugee Status Determination (RSD) procedure, ensure Persons of Concern (PoC) access to legal assistance, monitor the situation at the border and facilitate access to the territory, prevent and respond to SGBV (legal counseling, psychological assistance and emergency shelter), provide care arrangements for unaccompanied and separated children and promote access to education.
In this context, the implementation of a comprehensive case management strategy and the use of relevant tools remains essential in order to meet UNHCRโs protection objectives. In Ecuador, UNHCR, the Government and the main local partner have been implementing different case management / registration systems that are not inter-connected. The implementation of PRIMES represents a valuable opportunity to overcome this challenge and to reinforce case management in the operation.
2. Purpose and Scope of Assignment
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCRโs implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.}
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRโs core values of professionalism, integrity and respect for diversity.
The Information Management Associate supports the production and dissemination of information on the population of concern, in the framework of the GTRM. The incumbent will be responsible for the following:
- Liaise with national and local authorities, GTRM sector and local leads, and GTRM partners for managing relevant data.
- Support the GTRM in all aspects of IM - data collection, storage, analysis, processing and visualization.
- Co-lead the GTRM IM Working Group alongside their IOM IM counterpart, and present decisions and analysis in GTRM intersectoral meetings as appropriate.
- Support the GTRM in the identification of IM needs as well as in the development of corresponding tools, information products, and reports.
- Assist local GTRMs and their field partners involved in border monitoring activities through the analysis of the data collected, the development of relevant information products, and continuous support.
- Lead all phases of national-level joint needs assessments and support local ones.
- Develop GTRMโs assessment tools (methodology, indicators, questionnaire).
- Use ActivityInfo, ensure adequate monitoring mechanisms are in place to assess the progress and impact of the RMRP implementation.
- Ensure user management and backstopping activities for the intersectoral coordination system that is currently developed using ActivityInfo and different visualization tools, and use the data collected through ActivityInfo to produce and disseminate monthly intersectoral products to sector leads, local GTRMs leads, and other relevant stakeholders.
- Prepare activities status and progress reports using inputs from a wide range of GTRM partners.
- Ensure GTRM partners provide timely and consistent disaggregated data and information on needs assessments and programmesโ implementation for operational analysis and decision making.
- Assisting with IM-related trainings and other capacity development activities and support local GTRMs and sector leads on IM-related issues.
- Support and promote data protection standards in all stages of information management.
- Perform any other duties as requested.
3. Monitoring and Progress Controls
Successful coordination of the RMRP through effective data collection, storage, analysis, processing and visualization in collaboration with relevant stakeholders, and through the delivery of quality outputs within the established deadlines.
4. Qualifications and Experience
a. Education
- Bachelor or equivalent or higher in Information Technology, Demography, Statistics, Social Sciences or any related area.
b. Work Experience
- 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
- Experience with the United Nations and/or I/NGOs is highly desirable, particularly in information management and coordination.
c. Language Requirements
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
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d. Key Competencies and Skills
- Good communication and analytical skills.
- Technological awareness.
- Good planning and organization skills.
- Basic understanding of social statistics and demography.
- Qualitative and quantitative research skills, including knowledge of different data collection methodologies and proven skills to analyze statistical information/data sets.
Core Competencies
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation
e. Technical Knowledge:
In order to fulfill the responsibilities described under โPurpose and Scope of the Assignmentโ, the incumbent is expected to:
- Have excellent command of Excel and of website content management systems.
- Be able to use tools such as PostgreSQL, Angular Js, ActivityInfo, and Kobo.
- Use business intelligence software, such PowerBi.
5. Submission of applications
a) English Mandatory
b) Shortlisted candidates may sit technical examinations.
c) Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country.
d) If hired, the candidate must submit a current and updated RUC Unique Taxpayer Registry and a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities will be covered by the staff member.
e) If you wish to be considered for this vacancy, please submit your application according to the following instructions:
- CANDIDATES WITH ACCESS TO THE WORKDAY: In order to apply, you must first create your profile in the WORKDAY system.
- EXTERNAL CANIDATES: Candidates who do NOT have access to the WORKDAY system should submit their application through UNHCR's official site for applications:
https://www.unhcr.org/careers.html
For any questions about the selection process, please contact Human Resources (ecuquhr@unhcr.org).
NOTE
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
If you are a person with a disability and need additional assistance during the application and/or recruitment process, please contact us by email: ecuquhr@unhcr.org
CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT BY THE SYSTEM WILL BE CONSIDERED
Standard Job Description Information Management Associate Organizational Setting and Work Relationships The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCRยฟs implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets. - Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. - Collect, collate and process information and perform data quality and consistency control. - Produce summary statistics. - Support the coordination of data collection teams. - Support and leverage geographic data for map production and use in geographic information systems (GIS). - Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies. - Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration. - Liaise with partners and represent UNHCR in meetings related to the functions. - Make recommendations and provide advice on the technical information management requirements. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable; Certificates and/or Licenses Information Technology; Statistics; Social Sciences; HCR Operatnl Dta Mgmt Lrng Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience with handling confidential data and demonstrated understanding of different data collection methodologies. Desirable Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures. Functional Skills DM-ArcGIS (Geographic Information System) IM-Statistics Analysis *IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages English
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Desired Languages
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Additional Qualifications
SkillsDM-ArcGIS (Geographic Information System), IM-Statistics Analysis
Education
CertificationsInformation Technology - Other, Social Sciences - Other, Statistics - Other
Work Experience
Other informationThis position doesn't require a functional clearance