Roles & Responsibilities:
The Support Coordinator is to be based at NRC Amhara Area Office based in Dabat. He/She is a member of the Area Management Team and expected to manage and increase the effectiveness, efficiency, and capacity of the support functions in the area.ย
Generic responsibilities:
Implement effective, efficient and transparent HR, administration and logistics systems that support the delivery of the Country Strategic Plan and individual projects at area level; Ensure adherence to NRCโs logistics, Finance, ICT, HR & Admin policies and procedures in all processes and projects and by all staff; Manage Logistics, Finance, HR and Admin departments in the area and follow up day to day operations of the support functions. Ensure that key program staff in the area are trained on support functions policies and procedures. Responsible for the improvement and consolidation of the support functions in area. Participate and contribute to program meetings and provide up-to-date analysis of achievement of procurement and staffing plans and other support in relation to the projects implemented in the area. Use the performance management system to support direct reports, follow up on performance and ensure effective staff development for those functions reporting to position. Provide monthly and ad hoc reports on the support functions to the Area Manager, Logs/HR Managers and Head of Support Unit (HoS)Specific responsibilities:ย
Ensure compliance with donor regulations according to funding for the area. Implement internal processes and employee and learning objectives and initiatives set out in the annual Plan of Action, at area level. Ensure Logistics, HR and Administration function input is provided at project development stage, with the development of procurement and staffing plans to support the implementation of new projects in the area. Provide input for improvements/updates to existing policies and procedures and recommendations for new guidance and SOPs. Support to programme and finance teams to prepare for audits. Organize weekly meetings with the Area support team.ย Elaborate monthly reports to Area Managerย Ensure NRC procurement software is properly used by all relevant staff.ย Closely support the GFD program me in all locations in Amhara ensuring high level compliance to standards.Competencies
Competencies are important in order for the employee and the organisation to deliver desired results.ย They are relevant for all staff and are divided into the following two categories:
Professional competenciesย
These are skills, knowledge and experience that are important for effective performance.ย
Qualifications and Competences
Generic professional competencies:
BA in supply chain management, business administration or relatedย Previous experience/understanding of working in complex and volatile contexts.Minimum 5 years of relevant experience in operations with team management experience.Minimum 2 years Logistics Management experience in NGO/humanitarian work environmentย Documented results related to the positionโs responsibilities.Knowledge about own leadership skills/profileย Fluency in English, both written and verbalยContext/ Specific skills, knowledge and experience:ย
Very good communication, negotiation and presentation skillsControlling resources and managing teamsย Report writing and computer skillsProven skills in designing and implementing trainings and development plans for teams.Behavioral competencies:
Managing resources to optimise resultsHandling insecure environmentsCommunicating with impact and respectPlanning and delivering resultsEmpowering and building trustManaging performance and development The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
The Norwegian Refugee Council (NRC) Geneva leads NRCโs representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14โ000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavorsย to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRCโs primary presence in Geneva.