Admin Assistant / Receptionist Palestine Ramallah

Tags: climate change finance English Environment
  • Added Date: Saturday, 05 July 2025
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The Admin Assistant/Receptionist supports daily administrative tasks at NRCโ€™s Ramallah Office, including front desk management, petty cash handling, coordinating office supplies and services, and assisting with logistics and documentation. The role also oversees and maintains accurate staff attendance tracking, manages and updates health insurance records and related documentation, supports admin needs in other West Bank field offices, and ensures effective coordination with HR, Finance, and Logistics.

We are looking for someone who is motivated and eager to learn, has strong organisational and teamwork skills, and shows good cultural awareness and sensitivity.

The Admin Assistant / Receptionist is expected to perform the listed below responsibilities:

Generic Responsibilities:

Assist with the implementation of the admin function portfolio according to plan of actionPrepare and develop status reports as required by managementEnsure proper filing of Admin related documents

Specific Responsibilities:

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

Be the Receptionist for NRC Ramallah Office, greet guests, inform staff of arrival, ensure only authorised persons enter the office.ย Responsible for managing the cash box, in line with NRC Palestine Finance SOP and NRC Financial Handbook.ย Support other West Bank Field Offices in Administration tasks as requested by the line manager (Nablus, Tulkarem, Hebron).ย Coordinate with the landlords for office on issues related to maintenance, utility payments and lease agreements.ย Purchasing office stationery, phone credit cards and office supplies, and management of all Field Office utilities, including gas, electricity and water .Ensure new staff in Ramallah have all admin related supplies on their first day in the officeย Hotels reservations for training, workshops, NRC events, meetings and conferences.ย Ensure that Ramallah office is kept clean, tidy and organised. Liaise with Logistics when disposal processed need to be undertaken. ย Oversee and maintain accurate attendance tracking for staff.Manage and update the health insurance records and related documentation.

Key competencies required for this role include the following:

Generic Professional Competencies:ย 

Experience from working as a Support Function Assistant in a humanitarian/recovery contextPrevious experience from working in complex and volatile contextsStrong Knowledge of English (reading and writing)

Context/ Specific Skills, Knowledge And Experience:ย 

Fluent in Arabicย Analytical skillsProven ability to plan and implementStrong organisational and team working skillsGood computer application skills in Microsoft Excel, Word, PowerPoint, database and network communicationWhat We Offer?ย  You will be working in an international and diverse organization with a dynamic atmosphere.ย You will receive support and opportunities to expand your skills and enhance your expertise.ย You will be working in our Office in Ramallah.This position is Grade (03) Step (01). Salary & Benefits are based on West Bank Duty Station.Reports to: HR & Admin Coordinator.Recruiter: Recruitment Team.Contract Duration: 12 months renewable, based on the need of position, fund and performance.Application Instructions: E-mail: PS.Recruitment@nrc.noย If you are interested to apply for this position, please check the full Job Description: JD- Admin Assistant WB Ramallah 24JUN25.pdfApplications are only accepted if submitted through NRC website.Applications won't be considered without a Resume and a Cover Letter in English.ย For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdfNRC is an equal opportunities employer and aims to have staffing diversityย in terms of age, gender, ethnicity, nationality, and physical ability.ย  The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย  Together, we save lives and rebuild futures. Safeguarding is central to NRCโ€™s work. We expect all employees to:ย  โ€ข treat everyone with respect and dignityย  โ€ข contribute to building a safe environment for allย  โ€ข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย  โ€ข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.

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