Role and responsibilities
The purpose of the Support Coordinator is to coordinate the support functions at Area Office and load- off the Area Manager on support functions.ย
The following is a brief description of the role.
Generic responsibilities
Line management for support staff such as Finance, HR & Admin, Logistics & ICT Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level Responsible for ensuring quality support to project implementation. Facilitate Area Support Budget, area level budgets, including support cost in collaboration with Financeย team leader and CO FM Responsible for technical capacity building of support staff (Finance, HR & Admin, Logistic, ICT and security)Specific responsibilitiesย
Responsible for smooth implementation of all support functions such as Finance, HR, Logistics and Administrationย Oversee the staff awareness, implementation, field interpretation/approved customization and maintenance of NRC logistics, Finance and HR procedure, guidelines and system with proper tracking and documentation Ensure effective and efficient Support functions for daily Area operations including procurement and supplies, warehouse, fleet management and human resource management all being implemented in accordance within the policies and standards, as well as approved budgets Conducting regular inspection and on-spot checks in and around NRC warehouses and compounds to identify any part/gaps requiring attention. Support the AM in improving the coordination with ARRA, UNHCR and other stakeholders at Area levelยCompetenciesย
Competencies are important in order for the employee and the organisation to deliver desired results.ย They are relevant for all staff and are divided into the following two categories:
Professional competenciesย
These are skills, knowledge and experience that are important for effective performance.ย
Generic professional competencies:ย
Minimum four years previous working experience within the support function in a humanitarian/recovery contextBA in Management or related fieldPrevious experience from working in complex and volatile contextsDocumented results related to the positionโs responsibilitiesKnowledge about own leadership skills/profileย Fluency in English, both written and verbalยContext/ Specific skills, knowledge and experience:ย
Knowledge of the humanitarian context especially IDPs in Somali Region of EthiopiaKnowledge of the Somali language is essentialAll round experience in HR, Logistics, security and dynamics of the Somali humanitarian fieldBehavioral competencies
Managing resources to optimize resultsManaging performance and developmentAnalyzingHandling insecure environmentsEmpowering and building trust The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
The Norwegian Refugee Council (NRC) Geneva leads NRCโs representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14โ000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavorsย to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRCโs primary presence in Geneva.