Resettlement Assistant

Hardship LevelA (least hardship)

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeGS4

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Remote work acceptedNo

Target Start Date2024-01-02

Job Posting End DateDecember 13, 2023

Standard Job DescriptionResettlement Assistant Organizational Setting and Work Relationships A Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent¿s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases. Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner. - Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. - Follow-up on cases from time of submission to final decision and departure. - Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases. - Assist in logistical arrangements of selection missions by resettlement countries. - Coordinate travel and departure arrangements for refugees accepted for resettlement. - Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database. - Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures. - Occasionally, provide counselling to persons of concern (PoC). - Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required. - Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. - Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters. - Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. - Assist in mitigating resettlement fraud by reporting suspected fraud. - Provide counselling to PoC. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Relations, International Law (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities. Functional Skills PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures CO-Cross-cultural communication UN-Analysis of geo-political realities and their socio-cultural implications (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G4 - 1-year relevant experience with High School Diploma; or no relevant experience with Bachelor or equivalent or higher.

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languagesTurkish

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Resettlement Assistant position is based in Ankara and identify refugees for possible resettlement or provide support functions to ensure efficient submission of cases and provide good level of service to resettlement countries and respond to enquiries. The incumbent is expected to work in a team and collaborate with team members and other staff members in the unit to ensure enquires are responded and action is taken to support refugees between identification or submission of resettlement cases and departure. The incumbent is expected to adhere to strict deadlines and take timely on cases as well as requesting clearance of cases from government or request travel permits and exit permits.

This position interacts directly with the Persons of Concern and also interacts daily basis with government officials, embassy staff and other operating partners. Good communication skills is essential.

Good knowledge of Turkish and English is essential while knowledge of Farsi and/or Arabic is desirable

Living and Working Conditions:

Additional Qualifications

Skills

Education

CertificationsInternational Law - Other, International Relations - Other

Work Experience

CompetenciesAccountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional InformationRecruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearances.

The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations

PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME & SURNAME INFORMATION.
Staff members should serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category. This requirement is waived in respect of staff members whose position is being changed or whose assignment/appointment through the joint staff/management review body is in a replacement capacity.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).

Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
External candidates should be legally present in Türkiye at the time of application, recruitment, and hire.
Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type ‘Personnel Administration – Other’, to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
For further information on how to apply, please visit the ‘UNHCR - Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html.

Functional clearanceThis position doesn't require a functional clearance