Description
Position Title: Program Associate, Nursing Reports to: Senior Program Associate Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options. Travel: Up to 20% domestic & international travel Position Overview The Nursing Program Associate position is an integral member of U.S. Coordination Siteโs Nursing team and will work within the Theory of Change (TOC) branch across Partners In Health (PIH). The role offers great exposure to the front-line activities, organizational strategy, and inner workings of a fast-paced global non-profit and several leading academic and medical institutions. The Program Associate, Nursing will provide administrative and programmatic support to the Chief Nursing Officer (CNO) and extended nursing team, and play an essential role in improving internal & external processes to support the growing portfolio of donor, grant, and partnership management specific to nursing. The Program Associate, Nursing will be responsible for managing and optimizing communication between various departments and external stakeholders, and coordination across various projects and priorities across care delivery and U.S. Coordination sites. Additionally, this role will provide strategic support, thought partnership, and calendar management to support the CNO. The Program Associate, Nursing will serve as the Nursing teamโs hub connecting our programs between PIH both for an internal and external audience.
Program Support (30%):
- Maintain up-to-date knowledge of priorities and document happenings across teams, branches, and care delivery sites.
- Create and prepare operational documents and project planning materials.
- Provide project management and support with coordination and execution of initiatives and deliverables under the CNOโs purview/scope of work.
- Synthesize content, key messages, presentations, and briefings for meetings in correspondence with internal and external stakeholders for the CNO.
- Develop and manage processes to monitor and track short and long-term project initiatives and all related tasks that support the facilitation of program implementation related to various stakeholders.
- Provide planning, oversight, project and logistical support for Nursing and TOC team retreats.
- Serve as a thought partner to CNO and Senior Program Associate to identify cross-cutting process improvements, implement best practices, and ultimately work to support and drive the success of the teams within the larger OnePIH community.
Executive Support (30%)
- Provide calendar management to optimize the time of the CNO.
- Schedule all meetings, appointments, conferences, and speaking obligations for the CNO in a timely manner.
- Accompany the CNO to identified meetings for agenda setting, note taking, and support with follow up correspondence.
- Draft official and unofficial correspondence for the CNOโs review.
- Arrange flights, hotel accommodations, visas, ground transportation and other travel logistics for the CNO and the extended Nursing team when needed.
- Manage the submission of invoices, requests for reimbursement, collection of receipts, and managing corporate credit card statements on behalf of the CNO.
- Collaborate with other supportive staff, including Executive Assistants, to plan schedules and support OnePIH leadership across the organization.
Relationship Management & Communication (20%)
- Support the CNO, and extended nursing team, with thoughtful engagement between any/all external partners, including high profile academic institutions, donors, PIH board members, and other personnel alike.
- Develop written document