Department:ย ICLAย Position:ย ICLA Project Coordinatorย Duty Station:ย Benghazi - Libya Duration of contract:ย 6 months, renewal upon performance and availability of fundsย Travel:ย 40% domestic, between Benghazi, Ajdabiya, Derna, Sebha and surrounding areas, and occasionally to Misrata, Tripoli and other requested locations in Libya, as well in Tunis and other locations where NRC is operational. Reports to:ย ICLA Project Managerย Project number:ย ย
All NRC employees are expected to work in accordance with the organizationโs core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Background
The Norwegian Refugee Council is an international, independent, humanitarian, non- governmental organization that provides assistance to refugeesโ and internally displaced people in many countries worldwide including Libya. As a part of its assistance, NRC provides information, counselling and legal assistance (ICLA) services to empower project participants and support them to claim and exercise their rights. NRC participants includes Refugees, internally displaced people, returnees and members of host community affected by displacement.
NRCโs ICLA โ Information Counseling and Legal Assistance Core Competency global objective is to support displacement affected population in Libya to engage with relevant justice and administrative systems to claim their rights. The legal support provided includes information/awareness sessions, empowerment through legal case management approach: legal counseling, legal assistance, and capacity building through the organization of training sessions, workshops, based on technical research.
Roles and Responsibilities
The ICLA Coordinator is responsible to developing, managing and leading the ICLA work portfolio in Libya, including in Benghazi, Ajdabiya, Sebha and the surrounding areas. S/he is a budget holder and team manager, responsible to ensure a qualitative and timely planning and implementation of the ICLA projects in the relevant areas of operation. The ICLA project coordinator ensures inclusion of the population in need in project planning and delivery of services while maintaining high quality standards in the delivery of services, in accordance with NRC policies, guidelines, regulations and procedures.
Generic responsibilities (max 10)
Line management of Core Competency project staff: ICLA Team leaders, ICLA officers and technical assistants when applicable. Adherence to NRC policies, guidance and procedures and awareness of NRC global and regional strategies. Contribute to ICLA strategy development, project proposals and provide input on needs and gaps.ย Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation) as delegated from PM in line with proposals, strategies and donor requirements. Provide regular progress reports to ICLA Project Manager (or to Area manager and/or ICLA Specialist if there is no ICLA PM) and to senior Management as needed.ย Ensure that the project reaches all targeted project participants most in need of protection and legal aid and explore and assess new and innovative ways to assist.ย Promote and share ideas for improvement and necessary changes in the activities Ensure capacity building of project staff and transfer key skillsย Liaise and collaborate with relevant local authorities and other key stakeholders Promote the rights of displaced persons in line with the advocacy strategySpecific responsibilities
Contextual, Legal developments and related practices
Contribute to Core Competency project cycle management (programming and strategy development, identification and needs assessments, formulation and proposal development, implementation with planning, operationalization and team management, reporting and monitoring and evaluation)ย Oversee the monitoring and analysis of relevant contextual and legal developments and practices in areas of operation. Make sure that ICLA materials and tools are up to date and relevant, according to the analysis, assessments and research undertaken and produced, and in consultation with the CC Specialist/PM Make sure that all relevant research are undertaken as per the change in context and legal framework and as per project proposals. Build the capacity of ICLA field teams on ICLA projects, plans, implementation modalities, materials and tools. Oversee the technical support provided to the field teams on key issues in relation to legal case management (counselling, legal assistance, referrals), training and information sessions.Monitoring & Evaluation (M&E)
Support ICLA PM and ICLA specialist in designing reporting, M&E and learning tools. Train the ICLA team on the reporting, M&E and learning tools.ย Support ICLA PM and ICLA Specialist in designing counselling M&E tools. Undertake regular quality checks of ICLA services provided by the team across areas of operation. Oversee the implementation of outcome monitoring exercises on quarterly basis and the regular use of the reporting and evaluation forms. Ensure regular implementation of ICLA needs assessments to inform programming, strategy and priority areas of operation. Oversee the reporting, M&E and learning of ICLA activities in the field and make sure that M&E reports are produced on quarterly basis.Team Management and work planning
Line manage the ICLA Team leaders and the ICLA Technical Officers: ensure they develop, update and complete all tasks in their workplans on time and to a high level of quality as assigned in their Job Descriptions. Oversee the drafting of the team annual, quarterly and monthly workplans.ย Lead, with the support of the PM, quarterly work planning sessions to prepare actionable work plans. Proactively lead the exchange of information between the field teams and the other ICLA Project Coordinators and team members. In coordination with the PM and CCS, and with the support of the Technical Officers, support in the drafting of technical guidance (SOPs, reporting tools, database, legal case management tools, Legal Fact Sheets, toolsโฆ) on all thematic areas of intervention. Preparation of training packages and training on guidance to the ICLA team in coordination with the PM, CCS and other PCs.Coordination and representationย
Support in the preparation and delivery of briefing, training, presentations in coordination forums and before stakeholders as requested. Represent NRC in coordination forums and in strategic meetings and technical discussions with key stakeholders and authorities Represents NRC in front of NRCโs donors, during meetings and field visits, and support in the preparation of donor field visit (briefing, presentation, agenda and logistics arrangements) To lead on the internal coordination with the other NRC core competencies/ programmes in the field and co plan the implementation of integrated or joint activities for synergetic projects. Coordinate with the local stakeholders and authorities to ensure NRCโs meaningful access toย ย populations in need of NRCโs assistance. Oversee the drafting and update of service mappingย Ensure coordination and partnership with national and community-based actorsยGrants /Reporting
Draft and participate actively in NRC Project Cycle Management milestones (I.e. Proposal planning meeting, Project review meeting, project closing meeting, evaluation, lessons learned and response action plans). Ensure that all internal activity reports and external reports (to donors and others) are drafted timely and of the highest quality. Provide input for the development of new proposals.Budgets
Research
Support ICLA PM and CCS in the design of the ICLA research and data collection tools for research undertaken by ICLA team, consultant lawyers or external consultants.ย Provide training to the team, volunteers and enumerators on data collection tools and materials in coordination with the information management officer, PM and CC specialist. Support in the review, translation, designed and publication of research produced.Other tasksย
Oversee the ICLA referral system in the field (internal and external), as well as the referral received from partners and Complaint and Feedback Mechanism - CFM (NRC M&E team) Under the supervision of the PM, AM and CCS, ensure that the activity planning includes all consideration of NRC Safe and Inclusive Programming: communication, consultation and engagement with partners and project participants, Complaint and feedback Mechanisms communicated to project participants among others. Support analysis and provision of recommendation on NRC ICLA thematic area:ย Housing, Land and Property rights (HLP), including Due Diligence and evictions, Legal identity and civil documentation, Employment laws and procedures, Legal stay and Access to essential services, and Legal protection of children. Oversee referrals to the ICLA legal consultants and support the PM in managing their contracts. Deliver information, counselling, legal assistance and training sessions when needed.ย Any other reasonable task as instructed by immediate supervisor. Support in the coordination, supervision and organisation of specific consultancies, in implementation of projects. Critical InterfacesBy interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are
Project planning: Information, Counselling and Legal Assistance (ICLA) Project Manager/Area Manager, Information, Counselling and Legal Assistance (ICLA) Specialist.ย Support functions: Area Manager, Area Support Coordinator, HR, Finance, Logistics, M&E.ย Security: health Safety and Security teams (HSS)ย Scale and scope of positionStaff: Team leaders, technical officer and Legal consultants,
Stakeholders: Courts, civil registry department, public defender, legal aid providers, CSOs, NGOs, INGOs, municipalities, Embassies and consular services, and other legal and administrative stakeholders.ย ย
Budgets: Specific budget lines related to projects at area of operation
Legal or Compliance: Donor financial and compliance guideline, Code of Conduct, NRC Terms of employment, and Donor guidelines, Anti-Corruption, Duty of Care and Security and Risk Management Policy, Protection against sexual exploitation and abuse (PSEA), child safeguarding policies.ย CompetenciesCompetencies are important in order for the employee and NRC to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Professional CompetenciesQualification requirement: Bachelor's degree or higher in Law Years of Experience: 3 years minimum in project management.
Generic professional competencies:ย
Previous experience from working in a humanitarian/recovery context Documented results related to the positionโs responsibilities Strong communication, interpersonal, analytical and negotiation skills; Strong organizational and team building skillsย Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines Knowledge about own leadership skills/profileย Ability to work independently whenever requiredContext/specific skills, knowledge and experience:ย ย ย ย ย ย
Minimum of 3 years of experience in working as project manager or similar position in a in a humanitarian/recovery context.ย Excellent team management, leading by example. Excellent communication and interpersonal skills. Good capacity to directly influence and negotiate with a wide range of stakeholders. Knowledge of the NGO operations and the dynamics of the humanitarian sectorย ย ย ย ย ย preferable. Good trainer and presentation skills. Ability to work collaboratively with NRC colleagues and in a culturally diversified team.ย Experience in M&E Experience in reporting and excellent drafting skills in both Arabic and English. Experience in administrative tasksย Experienced in creating team spirit, peer learning and overall learning environment at the workplace Excellent knowledge of Libyan laws and regulationย Excellent research and analytical skills Knowledge and experience within a relevant field (law, administration, political science), and a relevant Diploma or bachelor's degreeย Excellent English drafting skills, high standard of accuracy and attention to details Strong analytical and numerical skills Excellent computer skills especially MS Excel and Word. Solid information, communications, and technology skills are an asset Training or prior achievements in protection will be an asset Ability to work independently, take initiatives, and perform in a result-oriented multi-tasking and multi-cultural environment High integrity and confidentiality. Stress and time management2. Behavioural competencies
Build meaningful relations Empower people Act with integrity Deliver results3.ย Performance Management
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRCโs Performance Management Framework. The following documents will be used for performance reviews:
The Job Description The Goals and Performance Plan The NRC Competency Frameworkย Application Procedure:
Application is online for Libya National only. Only shortlisted candidates will be contacted. NRC does not at any stage of recruitment request candidate to make payments of any kind. NRC has not retained any agent to conduct recruitments on behalf of the organisation. NRC is committed to a diverse workforce through diversity, equity and inclusionย Qualified females candidates and persons with disability are encouraged to apply. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.