The Organizational Setting
Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements.ย
Additionally, under the direction of the CDI Director, the Field Personnel Section (FOS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.
Major duties and Responsibilities Function 1 (incl. Expected results)
Update State safety expertsโ knowledge of the ICAO USOAP-CMA Programme, auditing techniques and the critical elements of an effective State safety oversight system and effective discharge the State's role and responsibilities in the process of assisting in an ICAO USOAP-CMA activity,ย achieving results such as:ย
Provide the relevant USOAP documents and materials, e.g. Doc 9734 and Dec 9735 as well as relevant Electronic Bulletins issued in 2021 and beyond to selected CAA personnel and create awareness of the contents. Assist in the identification and selection of CAA personnel involved in USOAP activities to participate in the USOAP CMA Computer-Based Training (CBT)ย โย Phase 1 and the USOAP CMA Programme Workshop. Deliver workshop Module 1 - USOAP CMA Programme overview and updates to selected CAA experts. Guide safety expertsโ in the development of the State Specific Activity Plan, coordinate the Audit/ICVM mission logistics including availability of the required State experts and arranged visits to industry. Assist and guide in collecting preliminary State information and documentation required before the USOAP activity mission takes place Function 2 (incl. Expected results)Guide and support States in discharging their role and responsibilities in the process of assisting in ICAO USOAP-CMA activities, e.g. conduct of Self-Assessment exercise and/or developing of viable Corrective Action Plans (CAPs),ย achieving results such as:ย
Deliver workshop Modules 2 and 4 โ How to complete and submit Self-Assessment, CAP and EFOD updates. Support CAA experts in the completion and submission of their Self-Assessment ensuring that relevant evidence is attached. Facilitate the completion and submission of the State Aviation Activity Questionnaire (SAAQ) and Electronic Filing of Differences (EFOD) information. If applicable, guide experts for the preparation of a CAP in response to findings from a previous audit. Function 3 (incl. Expected results)Promote the effective use ICAO safety audit and reporting tools, e.g. Online Framework (OLF), including required information submissions, reviewing, monitoring and benchmarking their safety system performance against other Member States,ย achieving results such as:
Facilitate access to the OLF system for selected State experts. Provide OLF guidance materials, e.g. How to Guide, and training on proper use of the system. Deliver workshop Module 3 โ OLF overview and practical exercise and demonstration of completion of specific tasks. Support the experts in submitting the latest updates in the OLF system. Function 4 (incl. Expected results)Create awareness to recognize and relate essential protocol questions (PQs) content in specific audit areas such as LEG/ORG, PEL, OPS, AIR, AIG, ANS and AGA to the associated ICAO documents and regulations in order to increase the effective level of implementation,ย achieving results such as:ย
Coach State experts in the use of the Self-Assessment module in the OLF with PQs by audit area. Support experts in locating clear references to relevant documents for each PQ by audit area, included in the OLF to aid States in completing their Self-Assessments. Function 5 (incl. Expected results)Prepare end of assignment report, achieving results such as:ย
Provide a status report on the objectives achieved, lessons learned and additional deficiencies identified. Define follow-up actions required and suggested approaches to achieve remaining objectives to support flight operations restart. Provide recommendations for the development of any additional technical assistance and cooperation projects to address the needs of the State. Debrief ICAO at the end of the assignment and provide recommendations for the improvement of the iPack delivery model. Function 6 (incl. Expected results)Performs other related duties, as assigned. COMPETENCIES
Core Competencies:
Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication:ย Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing othersโ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation: Considers all those to whom services are provided to be โclients โ and seeks to see things from clientsโ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clientsโ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clientsโ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.
Managerial Competence:
Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands. Qualifications and Experience Education
University degree, preferably in an aviation-related technical discipline or equivalent qualifications and experience.ย A technical qualification in aviation such as an Airline Transport Pilot License or Air Traffic Control License may be accepted in lieu of a degree. Successful completion of Phase 1 and Phase 2 (at least one audit area) of the USOAP CMA CBT. Professional Experienceย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ยEssential
Minimum of 10 yearsโ working experience working in an aviation environment, such as an air operator, air traffic service provider or aerodrome operator. At least five yearsโ experience in a Civil Aviation Authority or Regional Safety Oversight Organization (RSOO), in an aviation safety role involving practical experience at a management level, including the oversight of air navigation services and conduct of oversight audits or inspections.ย ยDesirable
Knowledge of and/or experience of quality management systems. Knowledge of USOAP CMA objectives, principles and audit techniques. Knowledge of ICAO functions, organization and international activities. A minimum of five years of experience at the international or regional level in the field of civil aviation working in a multicultural and multidisciplinary environment. Demonstrated ability to work effectively from home. LanguagesEssentialย
A good command of oral and written English.Desirableย
A working knowledge of French or another official language of the Organization (Arabic, Chinese, Russian, or Spanish). CONDITIONS OF EMPLOYMENTIt should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term)ย
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants.ย
ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).
No Fee ย ย ย ย THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTSโ BANK ACCOUNTS.