• Added Date: Monday, 29 May 2023
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Hardship LevelH (no hardship)

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeNOC

Staff Member / Affiliate TypeNational Professional Officer

ReasonRegular > Regular Assignment

Remote work acceptedNo

Target Start Date2023-08-01

Job Posting End DateJune 11, 2023

Standard Job DescriptionHead of Field Unit Organizational Setting and Work Relationships The Head of Field Unit (HoFU) carries the full delegated authority of the UNHCR country Manager or Head of Sub-Office/Field Office, who will exercise entire supervisory managerial responsibility over the position. The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner. Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative/Head of Sub/Field-Office will direct and guide the Head of Field Unit to take the most appropriate course of action. Concerning overall physical security concerns, HoFU will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative/Head of Sub/Field-Office fully informed. While the functional responsibility of a Head of Field Unit will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies. The position of HoFU at P3 grade level normally reports to the Representative or Head of Sub/Field-Office at grade level P4 or above. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative/HoSO/HoFO. - Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms. - Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself. - Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities. - Ensure through the subordinate staff that deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis. - Manage UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff. - Ensure that security measures of UNHCR office (and residential, where ever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country. - Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency. - Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough oneยฟs own practice and deeds. - Prepare and submit regular reports, both verbally and written, to the UNHCR Representative/HoSO/HoFO. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party. - Any other responsibilities/functions deemed necessary or as delegated by the UNHCR Representative of the country in order to meet the level of the services in the organization. - Represent UNHCR in inter-agency fora and with local authorities in the AOR. - Enforce compliance with UNHCRยฟs global protection, programme, finance, human resources and security policies and standards. - Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation or Sub/Field-Office in coordination with local authorities and NGOs. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Economics; International Relations; Law; Management; Political Science; Personnel Administration; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Learning Prog; HCR Managing Operatns Lrng Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential - In-depth knowledge in aspects of UNHCR mandate and its Field level application. - Applied knowledge of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Desirable Working experience both in UNHCR HQ and/or a Regional Office and the Field. Functional Skills *UN-UN/UNHCR Mandate and Global Strategic Priorities *PR-International protection concepts and principles *MG-Office Management *HR-Administration of Staff Contracts and Benefits (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile Operational Context:

The Head of Field Unit (HoFU) oversees a small office working on issues related to UNHCRโ€™s mandate in the province of Quebec. As HoFU, the incumbent is accountable for three main pillars of work in support of UNHCRโ€™s objectives:
i) promoting international protection standards; expanding durable solutions; and iii) representing UNHCR in external engagement with authorities, civil society, partners and media, which includes serving as the organizationโ€™s main media spokesperson in the province.
Subject to political, socio-economic, and/or security developments in the Area of Responsibility (AOR), the HoFU will take the most appropriate course of action to deliver results in all aspects of UNHCR Canadaโ€™s work, in line with the objectives set by the Representative and the heads of the relevant teams at the Branch Office. The HoFU will also be responsible for oversight of office management and administrative tasks for the Field Unit, including supervision of HoFU staff where present.

Functional Statement:

Responsibility (process and functions undertaken to achieve results)
- Advocate and promote, in collaboration with Protection and Durable Solutions teams, UNHCR mandate, activities and standards concerning the treatment of asylum seekers and refugees.
- Strengthen relations with government at all levels with a view to expanding protection space and durable solutions, including resettlement and complementary pathways.
- Create and implement public and/or government advocacy and engagement strategies to build awareness and understanding of refugee and asylum issues.
- Enhance outreach to civil society organisations, partners and other stakeholders.
- Serve as main media spokesperson in both official languages and support the development of communications and advocacy products geared towards local audiences.
- Monitor and report on key developments in the AOR, keeping the Representative and Branch Office closely informed.
- Ensure that all deadlines for monitoring and reporting of UNHCR operational activities are met on a regular basis.
- Prepare and submit regular reports, both verbal and written, to the UNHCR Representative.
- Submit activity proposals for achieving protection, durable solutions and communications objectives, as well as fundraising activities to UNHCR Representation in coordination with local authorities and NGOs, where appropriate.
- Organize high-level missions to Quebec for senior UNHCR officials, including preparation of necessary written materials.
- Support as requested, in collaboration with Private Sector Partnerships team, fundraising outreach and events in the AOR, including representation on behalf of the PSP team.
- Subject to needs, ensure that the planning, formulation and budgeting of identified activities are done as per UNHCR programme cycle and, upon approval, ensure the timely implementation and rigorous monitoring of identified activities.
- Manage UNHCR resources, both human and financial/material, for effective delivery of results in the AOR in line with annual planning targets and UNHCR corporate policies.
- Ensure a healthy, safe and respectful working environment is provided to the workforce in the AOR.
- Ensure that all security measures for the UNHCR Field Unit office (and residential, wherever applicable) are updated on a regular basis in line with corporate and UNDSS requirements.
- Ensure that staff welfare, in terms of working conditions, are maintained at a satisfactory level within the constraints in the operational area.
- Guide, coach and supervise staff including to maintain highest standards of conduct and behavior thorough oneโ€™s own practice and deeds.
- Enforce compliance with UNHCRโ€™s global protection, programme, finance, human resources and security policies and standards.
- Perform any other responsibilities/functions deemed necessary or as delegated by the UNHCR Representative.

Language Requirements:

Excellent knowledge of both English and French with working knowledge of Spanish an asset.

Skills and Experience:

Applied knowledge of international protection principles and standards.
Applied knowledge of durable solutions, including Complementary Pathways.
Experience developing public and/or government advocacy and engagement strategies.
Applied knowledge of office management, staff administration, as well as capacity to mentor junior staff.
Strong communication and networking skills.
Basic computer skills and working knowledge in MS office software.
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Eligibility:

Candidates must be Canadian Nationals ,external candidates must be legally present in Canada at the time of application, recruitment and hire.

Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and competency based interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

Internal staff members should consult the Recruitment and Assignments Policy. If you have questions regarding eligibility, you may also contact the HR Unit. Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide the proof of vaccination prior to recruitment.

Required languages (expected Overall ability is at least B2 level):

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Desired languages

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:


Additional Qualifications

SkillsHR-Administration of Staff Contracts and Benefits, MG-Office Management, PR-International protection concepts and principles, UN-UN/UNHCR Mandate and Global Strategic Priorities

EducationBA: Economics (Required), BA: International Relations (Required), BA: Law (Required), BA: Management (Required), BA: Personnel Administration (Required), BA: Political Science (Required)

CertificationsHCR Learning Program - UNHCR, Programme Management (PM) 1 - UNHCR

Work Experience

CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearanceThis position doesn't require a functional clearance

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