GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelH (no hardship)
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Remote work acceptedNo
Target Start Date2023-12-01
Target End Date2024-05-31
Job Posting End DateOctober 19, 2023
Standard Job DescriptionData Management Associate Organizational Setting and Work Relationships The Data Management Associate is normally supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor. S/he may directly supervise some support staff. Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Manage the use, maintenance and technical support of databases used in the Operation, including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports. - Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management. - Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management. - May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS. - Archive and backup database systems; ensure security of databases; perform database administrator functions. - Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly. - Ensure that the clients' databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner. - May be required to support registration activities including ProGres technical support and on-site assistance. - May be required to support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues. - Develop forms and tools for data collection and analysis. - Have access to relevant data and records. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Information Technology Data Management (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Not specified. Functional Skills DM-Database Management PG-UNHCR's Programmes DM-ArcGIS (Geographic Information System) TR-Training - Virtual and face to face IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileNature of Position:
The Data Management Associate works within the Inter-Agency Coordination and Information Management team which is under Protection Unit in Sofia. The incumbent works quite independently with an oversight from the supervisor and close coordination with all units. The Data Management Associate supports protection and field activities as well as the implementation of UNHCRโs cash for protection program in Bulgaria with operational data systems and activities. The incumbent will support building reports, templates and forms out of the operational data systems. S/He will provide support services to UNHCR operations and partners, in line with agreed standards and objectives and will promote regional and global consistency in operational data management, including registration, systems that process personal data and data security.
Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.
Key duties also include:
- Manage the collection, verification, and quality assurance of cash-related data, including beneficiary information, transaction records, and financial reports. Resolve any data-related issues that may arise. Consolidate and share target population plan for enrolled beneficiaries and ensure daily clean-up of data while maintaining operationโs data quality standards.
- Ensure Data Mapping and Integration with various systems, including government temporary protection registrations and social assistance systems.
- Respond and manage user access permissions for UNHCR staff and NGO partners to global applications in accordance with the policies and standards, including the Data Protection Policy and regional or local country data protection protocols.
- Monitor user management and conduct regular clean-up of user accounts and access permissions in accordance with relevant guidance and procedures of the applications and systems under his/her responsibility.
- Identify, diagnose and escalate for the resolution of technical user errors, bugs and queries related to UNHCR core applications on persons of concern data and other operational data systems, in consultation with headquarters, external developers and support teams.
- Support discussions and definitions of business requirements for interoperability of local tools and applications within the core applications, in consultation with business owners and relevant governance structures.
Fields of Education that would be relevant for the desired candidate include:
- Computer Science Information Technology Economics
- Statistics Social Science or other relevant field.
Relevant Job Experience
Essential
Excellent computer skills, particularly in data management. Technical expertise in operational data management.
SQL knowledge along with data administration skills and Microsoft Dynamics CRM. Working knowledge of Python libraries related to data management and analysis (pandas, pyodbc etc.)
Desirable
Experience with statistics. Knowledge of UNHCR data standards and procedures.
Functional ClearanceThis position doesn't require a functional clearance
Required languages (expected Overall ability is at least B2 level)
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Desired languages
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Additional Qualifications
SkillsDM-ArcGIS (Geographic Information System), DM-Database Management, IT-Computer Literacy, PG-UNHCR's Programmes, TR-Training - Virtual and face to face
Education
CertificationsData Management - Other, Information Technology - Other
Work Experience
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