Hardship LevelE (most hardship)
Family TypeNon Family with Residential Location
Family TypeNon Family with Residential LocationDanger Pay
Residential location (if applicable)
Nairobi (CO), Kenya
GradeNOA
Staff Member / Affiliate TypeNational Professional Officer
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2024-04-01
Job Posting End DateNovember 26, 2023
Standard Job DescriptionAssistant Registration and Identity Management Officer Organizational Setting and Work Relationships The Assistant Registration and Identity Management Officer assists in the management and oversight of UNHCR's registration procedures as well as related activities in the Operation. The Assistant Registration and Identity Management Officer is normally supervised by the Registration Officer. The Assistant Registration and Identity Management Officer assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. The Assistant Registration and Identity Management Officer provides day-to-day support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Assistant Registration and Identity Management Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Assist in the implementation of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met. - Assist in the drafting and implementation of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud. - Assist in the implementation of appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents. - Assist in conducting regular data quality checks to monitor the accuracy of data collected. - Assist in the development of mass information campaigns to ensure that persons of concern have accurate information on registration procedures. - Liaise with Government authorities and partners as necessary for delivery of assistance and other registration-related activities. - In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and registration data reports on persons of concern. - Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance. - Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation. - In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective. - Draft and submit reports and statistics related to registration. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education Information Technology, Social Sciences, International Relations, Law or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified Relevant Job Experience Essential Excellent computer skills particularly in data management. Desirable Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations. Strong understanding of the principles of and concepts of international protection and UNHCR. Training in registration, operational data management or information management desirable. Functional Skills IT-Computer Literacy DM-Data Management IT-IT Refugee Systems & Applications PR-International protection concepts and principles (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. ยฟ All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile - Field experience, knowledge of refugee law, good knowledge of UNHCRโs
programmes in Ruweng Administrative Area.
- Experience in coordinating and working closely together with all stakeholders
including Government/UN/INGO/NGO
- Programme Management (project formulation, programme cycles and reporting standards)
- UNHCR Protection Learning Programme
- Resource Planning; e.g. PROMS, ERP Cloud
- Good knowledge of Arabic language will be essential.
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
The UNHCR SO Jamjang Operation provides protection and humanitarian support to refugees, asylum seekers, South Sudanese returnees and host community in Ruweng Administrative Area. The conflict that broke out in Sudan in April 2023 led to the influx of South Sudanese returnees as well as refugees and asylum seekers. As a result, Ruweng Administrative Area (RAA) is hosting over 115,000 refugees mainly from Sudanโs South Kordofan State and they are accommodated in 02 camps. The Commission for Refugee Affairs (CRA) is UNHCR government counterpart that works closely with UNHCR to manage the refugees in RAA while Relief and Rehabilitation Commission (RRC) is the government counterpart that works closely with UNHCR and is responsible for an estimated 3,500 returnees.
Security Situation:
The security in Jamjang operational area is generally relatively stable. The situation is permissive for humanitarian operations to continue in the refugee camps and the host catchment areas without hinderance. All staff are issued with Personal Protective Equipment (PPE) and VHF radios.
Nature of Position:
The Assistant Registration & Identity Management Officer will report to the Head of Sub Office. S/he will supervise a small team of national staff and plays a key role in Jamjangโs Multi-Functional Team. S/he will coordinate activities in the Ajuong Thok and Pamir refugee camps to ensure sectorial complementarity and will work closely with CRA, RRC, Line ministries, Partners, other UNHCR units, refugee leaders and committees, to ensure effective implementation of projects and activities.
Living and Working Conditions:
Jamjang is classified as `Eโ non-family duty station with basic infrastructure and limited leisure facilities. It is an isolated location with limited access options, and it currently can only be reached by air with related complexities of flight cancelations. UNHAS only operates 03 flights per a week. All international staff and national staff reside at UNHCR provided accommodation. The climate is relatively hot with heavy rains during rainy season (April to November) and hot/dusty conditions in dry season (December to March). Available mobile telephone networks are Zain and MTN. Staff also have access to office VSAT or internet-based voice calls such as VIBER/WhatsApp (within the office compound where broadband Wi-Fi internet connection is available). There are no operational Banks or any other form to access money. Relatively well-equipped Gym and a Recreational Centre are available within the office/accommodation compound. There are no standard restaurants nearby, so staff members are confined to eat in the UNHCR provided cafeteria or prepare their own food/meals. Fresh fruits and vegetables are not readily available in the markets and staff need to bring these items from Juba.
Additional Qualifications
SkillsDM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PR-International protection concepts and principles
EducationBachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Social Science
CertificationsHCR Protection Learning Program - UNHCR
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Policy research & development, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
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Compendium
Additional InformationAll shortlisted candidates will require to sit for written test, and it is eliminatory in nature
Functional clearanceThis position doesn't require a functional clearance