Retail Store Manager

There’s something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.

We offer our customers more than just retail therapy. Save the Children op shops offer a unique shopping experience and the chance to support the numerous projects that help to create better lives for children in Australia, the Pacific, and beyond. Surrounded by recycled fashion pieces, toys, books, and vintage gems you will work with brilliant teams of dedicated staff and enthusiastic volunteers to meet financial targets and improve customer engagement.

Save the Children and 54 reasons: A place where your purpose matters.

It takes all types of personalities and talents to drive our organisation– yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

Here you’re empowered to make a difference in children’s lives by learning, sharing and collaborating to find new ways to solve problems. In this full-time, permanent role, you’ll work as a part of our Retail team in Butler to help us create lasting change for children everywhere. The Retail Store Manager plays an important role in delivering on our vision of a better world for children. Whether it’s leading by example to drive sales and achieve KPI targets or building and nurturing a co-operative team of volunteers who together form a cohesive and enthusiastic workforce, you’ll be contributing to our commitment to children in Australia, the Pacific and around the world.

You will make a difference by:

· Leading your diverse team of volunteers to deliver high levels of customer service and achieve store targets

· Providing ongoing support and training for your volunteer team

· Developing and supporting marketing campaigns and promotional activities within stores

· Managing the volunteer roster and working with the Volunteer Manager to ensure shifts are covered

· Training, mentoring, and inducting your team of volunteers

· Supporting the retail team to achieve goals and deliver maximised profits to Save the Children Australia

A place to feel valued:

Your deep expertise as a dynamic, passionate, organised, and people-orientated individual who likes to think outside the box is invaluable. Ideally, you are an existing store manager looking to take the next step in your retail career. We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow. Bringing your best every day, means you demonstrate that you have:

· Staff/volunteer management experience

· Exceptional customer service skills

· A highly organised and adaptable approach

· A flair for visual merchandising and strong stock management skills

· High motivation and willingness to use your initiative to resolve problems

· An absolute passion for retail

A place to belong:

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

· Individual learning plans to assist in your career development

· Internal employment and development opportunities

· Friendly and flexible work environment

· Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program

· Competitive salary + super

· Full salary packaging benefits (please use this link to see how much this benefit could mean to you!)

· Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

Applications close COB, Friday 19th April 2024.

Position Description – Retail Store Manager

For more information about this position, please contact Andrea Townley at andrea.townley@savethechildren.org.au. Or for more information about a career at Save, visit our Careers Page.