Job Title: Regional People Officer - EARO
Reports to: DRD MQ or RD; dotted line to Global People Resources Director, Regional Experience
Department: OverOps Regional Office (dotted line to HR)
Preferred location is East Africa. But the position can be located everywhere
An integral member of OverOps and HR, the Regional People Officer leads implementation of a highly effective, strategic HR function in East Africa Region. His/her aim is for Country Programs to have the talent they need to deliver high-quality programs and a consistent, equitable employee experience that enables staff at all levels to contribute their best to CRS’ mission. The RPO will work closely with HR Managers in Country Programs and DRDs MQ to ensure efficient, effective and locally contextualized delivery of HR services and support in line with Global HR Standards. S/he will provide practical hands-on support in the roll-out and adoption of HR global initiatives and practices across the region and support the professional development of HR staff in the region. S/he will serve as advisor and counsel to leaders to maximize staffing resources and performance, ensure efficiency and consistency of business processes, and c ontain institutional risk.
Required Languages – Spoken and written English, other languages relevant to the region of assignment a plus
Travel - Must be willing and able to travel up to 30%.
Knowledge, Skills and Abilities
- Excellent management and leadership skills including coaching, mentoring, performance management and delivering individual and group training.
- Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries and cultures required. Good knowledge of local context strongly preferred.
- Broad knowledge and experience in employment laws in the assigned region, employee relations, staff engagement, compensation and benefits, talent acquisition, HR Audits, training and development
- Demonstrated success as an HR professional in humanitarian sector, emergency response, conflict zones preferred.
- Demonstrated success in supporting key senior management and building strong, trusted relationships.
- Deep commitment to fostering equality in the workplace, with experience in establishing a supportive workplace for women and other under-represented groups and accelerating their professional development in support of the agency global gender strategy.
- Superb interpersonal, written and verbal communication skills required.
- Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision
Supervisory Responsibilities: Technical supervision (dotted line) to all Country Program HR Managers
Key Working Relationships:
Country Program Team: Country Representatives, Senior Management Teams, in-country HR staff
Regional Team: Regional Leadership team
HR: Global People Services, Director – Regional; Centers of Excellence; other RPOs, HRBPs, Safeguarding
INGO counterparts; legal counsel; HR associations and networks
- Bachelor’s degree in HR Management, Business Administration, Organizational Development, or other relevant field required.
- 10 to 15 years of professional HR experience with a minimum of 5 years as a regional manager in an international organization or equivalent with strong knowledge of HR best practices and standards.
- Experience with implementing and supporting diversity, equity and inclusion in the workplace
- Additional education may substitute for some experience.
Master’s degree strongly preferred.
Experience with and demonstrated ability to analyze, interpret and advise on employment laws, regulations, policies, principles, concepts, and practices for various countries.
Experience in project management and change management (HR projects).
Experience using HRIS (Oracle or PeopleSoft or other similar HRIS)
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
*Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
Note: All positions requiring residence or frequent travel outside their home country must undergo and clea r a pre-employment medical examination.
CRS' talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
*CRS is an Equal Opportunity Employer*
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.