Position: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Protection from Violence Technical Officer (Protection Case Management)
Grade:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 6
Reports to: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ICLA PM (with technical supervision from the Protection from Violence Regional Advisor)
Supervision of: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย N/A
Duty station: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Tripoliย ย ย ย
Travel:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 50 %
Duration and type of contract: 6 months renewable based on performance and availability of funds (National Contract).
All NRC employees are expected to work in accordance with the organisationโs core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.ย As a part of its assistance, NRC provides information, counselling and legal assistance (ICLA) services to empower project participants and support them to claim and exercise their rights and access justice.
- Role and responsibilities
The purpose of aย Protection from Violenceย Technical Officer position is to contribute with specific technical competences to project implementation. This position will normally not entail management responsibility of staff, but under certain circumstances the job may entail management responsibility for a very limited number of staffs at assistant level. These circumstances can either be related to a time-bound support or permanent but in scope limited administrative support. If supervision of technical or a wider range of staff is needed, the position of Team Leader is to be used.
In the usual norms, Protection from Violence (PfV) is a separate core competency (CC), however in the current context of Libya, PfV will be initiated under Information, counselling and legal assistance (ICLA) CC. This situation might change in the future.ย ย
Generic responsibilities (max 10)ย
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
- Ensure compliance with NRC policies, guidelines and standards.
Specific responsibilitiesย
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.ย
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
ICLA teamย NRC staff Area managerย Regional PFV advisorScale and scope of position Staff: N/A Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies) Budgets: N/A Information: Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet) Legal or compliance: Brief description of any legal or compliance responsibility the postholder has (term of employment, vendors, donors)
CompetenciesCompetencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:
1. Professional competenciesย
These are skills, knowledge and experience that are important for effective performance.ย
Generic professional competencies for this position:ย
Experience from working within technical expertise area in a humanitarian/ recovery context. Previous experience from working in complex and volatile contexts. Core competency expertise. Documented results related to the positionโs responsibilities. Fluency in English, both written and verbal.Context/specific skills, knowledge and experience:
Experience with protection case management (general protection case management preferred, GBV or CP case management acceptable). Experience in conducting community outreach. Previous training in psychosocial support. Well-developed organisational skills. Experience working with case management databases. Good knowledge of data protection standards. Experience in managing teams a plus. Understands rights and protection issues of (XX) target populations; experience working with (XX) populations is an advantage. Proven communication, interpersonal, and representation skills. Level of knowledge and practice with Word, Excel, Outlook, etc. required.2. Behavioural competencies (max 6)
These are personal qualities that influence how successful people are in their job. NRCโs Competency Framework states 12 behavioural competencies, the following are essential for this position:
Build meaningful relations Empower people Act with integrity Deliver results ย3. Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:ย
The Job Description The Work and Development Plan The NRC Competency Framework The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.