Position: Community Consultation and Referral (CCR) Coordinator
Reports to: Area Programme Manager (APM)
Supervision of: CCR Team (Sittwe and Maungdaw)
Duty station: Sittwe
Project number: MMFM2110
Duration and type of contract: DEC 2022 – with possible extension for 2023
Please click here to access the full job description.Adhere to NRC policies, tools, handbooks and guidelines as well as donor requirements Support and contribute to the development and implementation of CCR systems, including CCR SOPs, guidance and tools. Prepare and submit reports and analysis as required by management. Ensure proper filing of documents. Provide inputs for increased accessibility of complaints and feedback mechanisms and referral system to target beneficiaries most in need, and for new and better ways to assist. Coordinate with relevant partners. Design and support dissemination of relevant information to beneficiary, host communities, and relevant partners. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC. Contribute to the design of CCR staffing structure and resourcing, including collaboration with programme staff to identify and plan for CCR needs. Participate in programme design and proposal discussions, including theory of change development, logframe design and budgeting for CCR for Rakhine related projects. At least 3 years’ experience in an international or national NGO preferably in an emergency or post-conflict setting, beneficiary reception and/or counselling, CFM, or related field. Previous experience from working in complex and volatile contexts. Previous experience in staff supervision and management Previous experience in handling sensitive feedback and referrals. Ability to present data and convey information clearly and concisely and identifying trends Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies. Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods. Knowledge and understanding of international standards, and protection fundamental concepts and guiding principles. Fluency in English (speaking, reading, writing), other languages is an asset Computer skills, including MS Office (Word, Excel) The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.