GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelH (no hardship)
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Remote work acceptedNo
Target Start Date2023-09-15
Target End Date2023-12-14
Job Posting End DateAugust 17, 2023
Standard Job Description
Medical Insurance Associate
Organizational Setting and Work Relationships
Under the direct supervision of the Medical Insurance Officer, the Medical Insurance (MI) Associate will provide advice and guidance on all Medical Insurance-related issues and process all medical claims in a timely and appropriate manner for staff within the Area of Responsibility (AoR). The incumbent will be responsible for the enrolment of all eligible staff members and de-enrolment of inactive employees, the collection of the MI contributions and the processing of claims in respect of all MI participants within the AoR. S/he will act as the focal point for all MI-related issues.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR’s core values of professionalism, integrity, and respect for diversity.
Duties
- Administer medical insurance plans for enrolled staff.
- Process medical insurance claims in a timely and efficient manner.
- Act as a focal point and provide accurate information to enrolled staff regarding medical insurance rules and regulations, applicable procedures, reimbursable benefits, the status of claims, etc., give advice and ensure administrative support as required.
- Maintain an appropriate filing system for all MI-related documents.
- Strictly implement the rules and procedures given in the policy on medical insurance administration.
- Settle clinic invoices, as appropriate, to medical service providers.
- Conduct impromptu visits to hospitals to verify the authenticity of claims.
- Assist DFAM/AFS or relevant Finance units in the reconciliation of Accounts Payables and Receivables.
- Consult relevant units and management on matters that require additional clarification and guidance.
- Issue letters of guarantee of payment to hospitals for staff members and dependants as appropriate.
- Dispatch medical reports to the Medical Service.
- Issue travel authorisation for staff members proceeding on Medical Evacuation.
- Support identification of appropriate healthcare and qualified physicians within the AoR.
- Seek clarification discreetly on medical bills that may appear fraudulent or unclear.
- Propose improvements to the work of the MI Team.
- Replace absent colleagues based on the distribution of tasks established within the team.
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Business Administration,
Office Management,
Human Resources Management
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Relevant previous job experience to the function or in a related field. Excellent computer skills including MS applications (Word, Excel, PowerPoint).
Desirable
Operational knowledge of Workday and medical insurance claim processing systems. Knowledge of administering insurance schemes. Proficiency in French.
Functional Skills
HR-Administration of Staff Contracts and Benefits
IT-MS Office Applications
IT-Computer Literacy
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency Requirements
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Managing Resources
Cross-Functional Competencies
Analytical Thinking
Technological Awareness
Planning and Organizing
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileJOB REQUISITION CREATED FOR INVITATION ONLY
Additional information:
Candidates must be legally present in Hungary at the time of application, recruitment and hire.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
NOTE: A completed and relevant minimum first level university degree (equivalent to BA or higher) shall count in full (100%) towards the required years of work experience. Priority will be given to eligible applicants meeting the full requirements
Remuneration:
In case of appointment, a competitive compensation and benefits package is offered.
G6 - Salary range: NET 587,586 HUF - NET 688,996 HUF.
Benefits:
Annual leave: UNHCR staff members holding a temporary appointment will accrue annual leave at the rate of 1.5 working days for each full calendar months of service (i.e. 18 working days per year).
Pension system: Staff members holding granted a minimum of 6 months temporary appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).
Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.
Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).Functional ClearanceThis position doesn't require a functional clearance
Required languages (expected Overall ability is at least B2 level)English
,
,
Desired languages
,
,
Additional Qualifications
SkillsHR-Administration of Staff Contracts and Benefits, IT-Computer Literacy, IT-Microsoft Office Productivity Software, Microsoft Office
Education
CertificationsBusiness Administration - Other, Human Resources Management - Other, Office Management - Other
Work Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other information