Location: Any MSF Operational Centre or Nairobi and Amman
Contract: Permanent contract at from 80% to 100%
Starting date: As soon as possible
Deadline to apply: 01 October 2023
I. MSF INTERNATIONAL
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity that binds MSF’s 24 sections, 25 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
The Manager (Safeguarding) for the Global Investigators Pool (MIP) will manage a global common investigators pool (consisting of both external and internal investigators) for MSF. The investigators will be used for investigations into abusive and inappropriate behaviour/safeguarding incidents.
III. PLACE IN THE ORGANISATION
The MIP reports to the International Safeguarding Coordinator (ISC) with a close working relationship to/coordination with/and support of, the International Ethical Platform on Behaviours (IPOB). The MIP will coordinate closely and maintain strong relationships with the MSF Behavioural units, as well as the Ambassador’s Network on Ethical Behaviour (ANEB) and Abuse, Behavior, Safeguarding leads within MSF, as well as other relevant platforms and stakeholders within MSF.
IV. OBJECTIVES OF THE POSITION
The purpose of the position is to assist in the creation of, management of, and sustainability of a global investigators pool for safeguarding investigations, to be available to address safeguarding allegations.
V. MAIN RESPONSIBILITIES
The MIP will have the following responsibilities:
Coordination of, and collaboratively leading all aspects of the creation of global investigator’s pool for safeguarding incidents – including but not limited to – developing the job profile, coordinating selection panels, scheduling interviews, participating in interviews as requested, and informing candidates of results. Ensuring that the investigators pool has sufficient available investigators from diverse backgrounds and origins to meet the needs of the organization, while ensuring an appropriate mix of internal and external candidates. Management and maintenance of the safeguarding investigators pool, including support to the creation of a learning scheme/training for the investigators in collaboration with the ISC, the IPOB, and the ANEB, as appropriate, and other relevant stakeholders, as well as the creation of, and fostering of, a community of good practice and continuous learning for the pool of investigators. Keeping updated with developments/standards in safeguarding, and safeguarding investigations. Creation and management of the database infrastructure for the investigator’s pool, including working with the data protection team to ensure relevant standards of data protection are met. Design a management framework to deal with multiple/competing requests for investigators, and ensure appropriate, agreed upon prioritization criteria for the use of investigators is in place, working with behavioural units and any other relevant stakeholders. Receiving requests for investigators and matching the correct profile to the request with the support and input of the requesting office (and in line with the pool design and agreed-upon prioritization criteria) and supporting the requesting office as requested and required. Organization/Coordination of after-action reviews/lessons learned exercises as requested. Data collection, management and analysis of data, report writing for analysis of aggregate data, and usage of the investigators-ensuring strict adherence to data protection standards and confidentiality. Monitoring and reporting on, and revision (where/if necessary) of key performance indicators, working with the IPOB, ISC, and the ANEB. Budget management as assigned by the ISC. Supporting the IPOB and the ISC, as requested and directed.