Title: Business Analyst SPINCO
Location: Any Mรฉdecins Sans Frontiรจres Office
Deadline to apply: 19th June 2025
Contract : 6 months possibly to be extended - full time
Starting date : August 2025
Reporting to : Business Strategy Coordinator
Compensation and benefits: MSF practice is to offer the C&B package current in the MSF entity establishing the contract.
By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application.
I. MSF INTERNATIONAL
Mรฉdecins Sans Frontiรจres (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity that binds together MSFโs 27 Institutional Members of which 24 sections, and other offices such as Branch Offices and Satellites. MSF International provides coordination, information and support to the MSF movement, and implements international projects and initiatives as requested.
Within MSF International, the International Office (IO) is the Secretariat of MSF International Board and is under the direct management of the International Secretary General. MSF International also provides administrative support to the MSF Access to Product Healthcare (APH).
II. POSITION BACKGROUND
SPINCO (https://spinco.msf.org/) is the driver for effective collaboration across the MSF movement to deliver a central source of trusted product information that enables continuous process improvements.
For its development of solutions and services, SPINCO uses agile methodologies based on Scrum and Kanban.
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III. PLACE IN THE ORGANISATION
This role is part of the SPINCO team and reports to the Business Strategy Coordinator.ย
The SPINCO Business Analyst position will be part of for Business Strategy Team.
IV. OBJECTIVES OF THE POSITION
As part of the SPINCO team, the Business Analyst will have the responsibility of the coordination of the activities related to improvements on the SPINCO Solutions or Projects. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency, productivity and interoperability.
The central solution is UniData, MSFโs central supply article database that details all items available for the field and shares article changes within the Movement. The online platforms of UniData and Unicat give oversight on articles available as resources for operations, in alignment with MSF guidelines and protocols. The UniData platform also covers UniQuality & UniLocal, the MSF Medical Product Qualification databases, and MSL Medical Standard Lists.
The Business Analyst is the focal point for all the different stakeholders of solutions, generally represented by Product Owner. The Business Analyst will ensure that improvements have been identified, documented, exchanged with the developers and delivered in releases.
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V. MAIN RESPONSIBILITIES
The role of the Business Analyst covers the solutions improvements/problems and covers the following responsibilities:
Identify the improvements /problems together with the Product Owner and SPINCO team
Collaborate with the Product Owner and where needed the requester, stakeholder to understand their business needs and clarify the improvement request/problem
Propose and design process and technical solutions that meet business needs and cater solutions for the improvement ideas/problems
Liaise and discuss with the developers on technical feasibility of the technical solutions
Manage the Scrum or Kanban boards and backlogs
Participate to daily or weekly standup meetings, scrum meetings and other related activities
Act as scrum master during sprint cycles
Define detailed test plan for functional & regression testing, and test prior to release
Participate on the Release Notes and documentation
Follow-up with the Product Owner after the release
Respond to and assist end users
Deliver support material to the end user (e-learning, knowledge base articlesโฆ)
Lead on data cleansing and data cleaning initiatives, help analyzing & executing related tasks with deep know-how, skills and toolset
Configure web analytics to have comprehensive insights into user interactions and engagement on existing and future SPINCO solutions