Intern (m/w/d) in Learning Management Platform atingi: Learner and Partner Management - Trainees

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  • Added Date: Tuesday, 04 July 2023
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Intern (m/w/d) in Learning Management Platform atingi: Learner and Partner Management Bookmark jobadShare jobad

Our model for success is a better life for everyone and purposeful tasks for our employees. For more than 50 years, the Deutsche Gesellschaft fรผr Internationale Zusammenarbeit (GIZ), as a company of the German Federal Government, has been supporting the implementation of development policy goals worldwide. Together with partner organisations in 120 countries, we are involved in a diverse range of projects. If you want to make a difference in the world and develop yourself in the process, you've come to the right place.

Job-ID: V000055752 Location: Bonn Assignment period: 10/16/2023 - 04/19/2024 Field: Trainees Type of employment: full-time Application deadline: 07/18/2023

Job description

Are you eager to combine your passion for service excellence and for eLearning with having a tangible positive impact and improving peopleโ€™s lives? Then look no further - this is your dream internship!

Our vision at atingi is a world in which digital learning is inclusive, accessible, relevant, safe and secure for all. In developing and emerging countries, access to lifelong learning opportunities is scarce and remains a challenge, especially for disadvantaged groups with diverse educational backgrounds. To address this gap, GIZ is implementing the atingi platform, a Moodle based, open-source Learning Management System. The project is funded by the German Federal Ministry for Economic Cooperation and Development, BMZ.
For our partner and learner facing team in Bonn, Germany, we are looking for a curious, creative service-oriented intern. We offer first-hand experience in Digital Transformation - a highly relevant field in international cooperation and development โ€“, an agile work environment in a young and motivated team and the possibility to learn and network in our organisation.

Your tasks

In this role, you will be part of atingiโ€™s Customer Team. This team is responsible for ensuring that learners, educators and GIZ projects get maximum benefit from using our platform. During your internship, you will

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

Help our users along the end-to-end user journey, from discovery and onboarding to completing or publishing courses respectively Contribute to optimizing our customer facing and internal processes and service offering Be part of the efforts to help our users โ€“ learners, GIZ projects and educators โ€“ with day-to-day support requests and issues (about 1/3 of your time)

Your profile

We welcome motivated and committed applicants from the fifth semester on, who can demonstrate a strong affinity to and experience in customer relationship management, customer success or sales in the software sector You have first experience in the fields of user experience or user research You have first experience with and great interest in digital learning and the potential that new technologies can have on the digitalization of the education sector Knowledge or experience in international cooperation / international relations, education or social sciences are of advantage, as is experience in GIZ partner countries You like to work actively and cooperatively in a team in agile processes like Kanban You have a high-level fluency in English and additionally in Spanish or French

Notes

Please be informed that you are only allowed to apply for this internship, if you are currently enrolled as a student or graduated not longer than six months ago from the start of your internship.

We pay a monthly stipend of โ‚ฌ2.064,- (gross).

GIZ would like to increase the proportion of employees with disability, both in Germany and abroad. Applications from persons with disabilities are most welcome.

For further information, please contact Mr Orr (dominic.orr@giz.de).

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