Hardship LevelB
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-06-22
Job Posting End DateJuly 4, 2023
Standard Job DescriptionHuman Resources Associate Organizational Setting and Work Relationships The Human Resources Associate supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture. The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential. The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters. The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR). All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Human Resources Operational Support: - Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include. - Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures. - Update of personnel records in the Office, including MSRP entries into HR module where required. - Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entriesinto MSRP where required - Contribution to workforce planning activities. - Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. - Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions. Assignments and Talent Acquisition: - Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC). - Assist in organizing outreach campaigns to attract diverse applicants. - Advice to staff and contribution to an inclusive work environment. - Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions. - Track and report on recruitment and assignments activities. Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements. - Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority. - Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues. - Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity. Duty of Care: - Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency. - Administer UNHCR medical insurance plan for locally recruited staff. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education N / A Certificates and/or Licenses Business Administration, Office Management, Human Resources Management or related field. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience working in Human Resources. Knowledge of general HR policies, processes and systems. Desirable Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting. Functional Skills UN-UN/UNHCR Administrative Rules, Regulations and Procedures *IT-Computer Literacy HR-Local mass recruitment HR-Talent Development and Nurturing HR-Employee Relationship Management SO-Learning Agility (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile En République du Congo, le HCR opère à partir de trois sites : Brazzaville, Bétou et Gamboma. Sous la responsabilité du Chargé de l’Administration, l’Associé (e) aux RH sera chargé(e) du recrutement et de l’administration du personnel national et du personnel affilié dans les trois bureaux. Il/elle sera le point focal pour la gestion des demandes d'assurance médicale du personnel national.
Ce poste nécessite un travail de coordination avec tous les collègues de l'opération et le titulaire doit avoir de bonnes compétences en communication. Le titulaire doit être proactif, axé sur les résultats, et attentif aux besoins et au bien-être du personnel. Une expérience antérieure dans des organisations internationales ou des ONG est essentielle.
Tous les membres du personnel du HCR sont responsables de l'exercice de leurs fonctions, comme indiqué dans leur description de travail. Ils le font dans le cadre de leurs pouvoirs délégués, conformément au cadre règlementaire du HCR qui comprend la Charte des Nations Unies, le statut et le règlement du personnel des Nations Unies, les politiques et les Instructions administratives du HCR ainsi que les cadres de responsabilisation pertinents. En outre, les fonctionnaires sont tenus de s'acquitter de leurs responsabilités d'une manière compatible avec les compétences essentielles, fonctionnelles, interfonctionnelles et de gestion et les valeurs fondamentales du HCR que sont le professionnalisme, l'intégrité et le respect de la diversité.
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Nature of Position:
In the Republic of Congo, UNHCR is operated from three locations: CO Brazzaville, FO Bétou, and FO Gamboma supporting the protection needs of refugees (protracted situation and L1 emergency). The L1 emergency has lead to an increase of staff and affiliate staff in the operation. The HR Associate will report to the Assistant HR Officer, and will administer national staff and affiliate staff in all three offices, including supporting the recruitment of national, and affiliate staff. This position requires coordination with the all colleagues in the operation and the incumbent should have good communication skills in French. The incumbent will process medical insurance claims of national colleagues. Previous experience in medical insurance processing is highly desirable. The incumbent should be proactive, result-oriented, pay great attention to detail, and be people-centric. Previous experience in international organizations or NGO 's is essential. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR 's core values of professionalism, integrity and respect for diversity.
Living and Working Conditions:
Brazzaville is the landlocked administrative capital of the Republic of Congo, located on the northern bank of the River Congo, directly opposite Kinshasa the capital of the Democratic Republic of Congo, and has the country's largest city population of 2.5 million. Brazzaville is home to all institutions, ministries, UN agencies, universities, high schools and colleges, as well as hospitals and clinics. (Pointe Noire the second largest city being the oil producing and commercial centre of the country is on the Atlantic Coast and can be reached by car within 6 hours). Life in Brazzaville is the most expensive city in Congo. There are regular traffic jams and roads are of an acceptable standard. Security in the city centre is good as there is significant police presence and international staff are recommended to reside within the security perimeter. UNHCR 's country office is in the city centre and close to the UN clinic which is available to UNHCR colleagues and family members. The health care system is weak and is not on par with other leading centres such as Accra, Casablanca, Nairobi, Pretoria and Tunis. Serious cases, including COVID-19, require out of country medical evacuation. Particular care must be taken to avoid catching malaria which is prevalent. Brazzaville 's climate is sub-tropical and has two dry and two rainy seasons each year.
Additional Qualifications
Skills
Education
CertificationsBusiness Administration - Other, Human Resources Management - Other, Office Management - Other
Work ExperienceNumber of Workforce in Operation/Work Setting, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
CompetenciesAccountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Additional Information
The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations
Fonctions:
Soutien opérationnel aux ressources humaines :
- Mettre en œuvre des activités opérationnelles des Ressources Humaines (RH) pour assurer la fourniture en temps opportun des solutions des RH, en priorisant en fonction des besoins et des risques. Cela peut inclure :
- Administration du processus de recrutement, de l’affectation et de la séparation du personnel local, conformément aux règles et procédures du HCR. Veiller à la publication des avis de vacances et l’organisation des tests et entretiens requis, de la préparation des soumissions pour examen par le Comité des Affectations (CA). Suivre et rendre compte des activités de recrutement et des missions.
- Mettre à jour des dossiers du personnel au bureau, y compris l’enregistrement des données dans le module MSRP.
- Aider au recrutement et autres procédures liées au personnel affilié, y compris les enregistrements dans MSRP, si nécessaire.
- Contribuer aux activités de planification des RH.
- Travailler à la mise en place d’une culture des RH axée sur un service client valorisant la proactivité, l’amélioration continue, l’innovation et la performance de qualité.
- Faire respecter les politiques et procédures du HCR en matière de ressources humaines, ainsi que les statuts et règlements du personnel des Nations Unies et les instructions Administratives (AI) du HCR.
Affectations et l'acquisition de talents:
- Participer au recrutement du personnel local, y compris la publication des avis de vacance et l'organisation des tests et entretiens requis, et la préparation des soumissions pour examen par le Comité des affectations (AC).
- Aider à organiser des campagnes de sensibilisation pour attirer des candidatures diversifiées.
- Faire des suivis et rendre compte des activités de recrutement et d'affectations. Conseils au personnel et contribution à un environnement de travail inclusif :
- Encourager le dialogue et la sensibilisation avec le personnel ; répondre aux questions et fournir des informations au personnel afin qu’il sache où aller pour obtenir de l’aide ou poser des questions.
- Conseiller les membres du personnel et le personnel affilié sur leurs droits, obligations, avantages et droits.
- Être proactif dans l’identification des problèmes, des thèmes et de schémas affectant la santé et le bien- être du personnel, y compris l’identification du harcèlement sexuel et l’abus d’autorité.
- Aider les collègues nouvellement affectés dans l’intégration/réintégration sur le lieu de travail et au moment du départ des collègues.
- Aider à la mise en œuvre d’initiatives RH qui soutiennent le changement de culture organisationnelle, telles que les bonnes pratiques de gestion des personnes et la promotion du genre, de l’inclusion et de la diversité.
Obligation de diligence:
- Aider à la sécurité et aux évacuations médicales du personnel.
- Tenir un registre de suivi quotidien du personnel et des membres de leurs familles pour fournir des informations précises en cas d’urgence.
- Administrer le plan d’assurance médicale du HCR pour le personnel recruté localement.
- S’acquitter de toute autre tâche qui lui sera confiée selon les besoins.
Qualifications minimales et expérience professionnelle requises
Qualifications minimales essentielles :
Années d’expérience / Niveau de diplôme :
Pour les G6s - Avoir 3 ans d’expérience pertinente avec diplôme d’études secondaires, ou 2 ans d’expérience de travail pertinente avec une licence ou l’équivalent ou plus ;
Certificats et/ou licences :
Avoir un certificat en administration des affaires, gestion de bureau, ressources humaines ou autres domaines connexes
(Les certificats et licences marqués d’un astérisque* sont essentiels).
Expérience de travail pertinente :
Avoir une expérience de travail dans les Ressources Humaines et connaitre les politiques, processus et systèmes RH en général.
Expérience de travail Souhaitable :
- Avoir une expérience dans les systèmes et outils de technologie de l’information RH.
- Avoir une expérience de travail avec le système des Nations Unies.
- Avoir une expérience de travail dans un environnement multiculturel.
Compétences fonctionnelles :
Règles administratives, règlements et procédures de l'ONU-ONU/HCR;
* Connaissance informatique ;
RH - Administrer/gérer un grand nombre d'employés, de préférence au sein de l'ONU ; RH-Développement des talents ;
RH-Fourniture de conseils techniques en RH ; Gestion des relations RH ;
SO-Apprentissage Agilité ;
Functional clearanceThis position doesn't require a functional clearance