Role and responsibilities
The purpose of the assistant position is to assist in the day to day implementation of the support functions responsibilities. Use actions words such as conduct or assist for the position relevant responsibilities.
Generic responsibilities:
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
Ensure compliance with NRC policies and the local labor law in all procedures and processes; Assist with the implementation of support function portfolio according to plan of action Provide support in recruitment processes, including advertisements, filling applications, inviting candidates, organizing interview venues & attend, etc. Assist in the implementation and training of staff in NRCโs HR policy and procedure Promote and share ideas for improvement of the support function Coordinate with relevant partners, suppliers, authorities, lawyers etc. Property handle complaints and grievance procedures Provide assistance in administering benefit programs,ย staff contributions to relevant statutory bodies (social security etc.); Process documentation and prepare reports related to personnel activates (staff list, staff recruitment, Contracts, and leave balance, trainings, grievance and Performance evolution etc) ย Complied and update employee records and files, (hard and soft copies)ยSpecific responsibilitiesย
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.ย
Provide and facilitate induction for new staffs joining NRC; Ensure each staff has employment contract, JD and other relevant documents in their personnel file; Follow upย and report on the status of performance management and documentation to line manager; Provide support on facilitating contract agreement for incentive workers, casual workers andย temporary staffs;ย Update and generate monthly records and reports such as staff list, leave and other HR statistics; Update tracking sheet for personal files and communicate the same with country HR team to fill the gaps and make sure that all files are updated and have the necessary documents; Ensure confidentiality of all information related to responsibility; Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff; Assist in incentive and Casual Worker Payroll preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)ย Assist in monthly National staff payroll information preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)ย ย Coordinate HR projects (Meetings, trainings) and take minute Ensure effective and efficient utilization of resources; Perform any assignment given by immediate supervisor.Competenciesย
Competencies are important in order for the employee and the organisation to deliver desired results.ย Details about NRCโs competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:
Professional competenciesย
These skills, knowledge and experience are important for effective performance.ย ย
Academic and Professional Qualifications:
BA in Human Resources Management, Managementย or Business Administrationย Understanding of the relevant laws and statutory requirements Minimum of 5 years of work experience with related fieldProfessional competencies:
Good communication and interpersonal skills Wide knowledge of the NGO operations and the dynamics of the humanitarian sector Strong personnel administration orientation Keen sense of compliance with policy and procedure Good employer- employee contract negotiation skillsย Personal conflict resolution and problem solving skillsย Strong organizational and team working skills Good cultural and awareness and sensitivity Basic employee counselling skills Highly approachable, trustworthy and confidential Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.Behavioral competencies
These are personal qualities that influence how successful people are in their job.ย
Handling insecure environmentsย Managing resources to optimize results Empowering and building trust Managing performance and development Planning and delivering resultsContext related skills, knowledge and experience (shall be adapted to the specific position):ย
Example: Knowledge of the context in Ethiopia Example: Knowledge of the country labor lawย Example: Experience with start-up, exit or similar The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
The Norwegian Refugee Council (NRC) Geneva leads NRCโs representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14โ000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavorsย to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRCโs primary presence in Geneva.