Purpose of the Role
The Protection Officer supports the day-to-day implementation of NRCโs Protection Project, ensuring high-quality case management, community-based protection activities, and protection monitoring. They provide direct services to vulnerable individuals, engage with communities to strengthen self-protection, and contribute to improving protection practices. The role upholds NRC standards and promotes access to essential services through collaboration and advocacy.
What you will do:
Adhere to NRC policies, tools, handbooks, and guidelines as well Government rules and regulationsย Implement delegated S&S project portfolio activities according to plan of action specifically regarding technical aspectsPrepare and develop technical documents and status reports as per project monitoring requirementsEnsure proper filing of technical documents in both hard and soft copiesEnsure that projects target beneficiary sites/units most in need, and explore and assess new and better ways to assistPromote and share ideas for technical improvement in relation to both the โhardโ and โsoftโ components of S&S programmingย
Specifically, you will:
Deliver case management services including assessment, planning, referrals, and follow-upConduct protection assessments and support Civilian Self-Protection (CSP) initiativesProvide training and guidance to communities on safety measuresMonitor and report protection trends through FGDs, KIIs, and other toolsMaintain accurate case data and contribute to reporting and evaluationsCoordinate with team leads, community stakeholders, and service providersPropose improvements to protection strategies and practicesGeneric professional competencies:ย
Context/ Specific skills, knowledge and experience:ย
Minimum 3 years of experience in protection, case management, or related social workBachelorโs degree in social work, psychology, or psychosocial counsellingStrong foundation in counseling and psychosocial support; prior training is an assetFirst-hand experience in protection work within Nineveh or similar contextsSound knowledge of data protection standards and information managementComfortable with software such as MS Word, Excel, Kobo, and OutlookDemonstrates confidentiality, respect, and non-discrimination in client interactionsSensitive communicator, especially around difficult or personal topicsHighly organized, with the ability to meet deadlines, multitask, work independently, and stay composed under pressure The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
The Norwegian Refugee Council (NRC) Geneva leads NRCโs representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14โ000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavorsย to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRCโs primary presence in Geneva.