This role is open to national staff who hold Iraqi citizenship.
Purpose of the role
The purpose of the officer position is day to day implementation of the Protection Project.ย
What you will do
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
Ensure adherence with NRC policies, tools, handbooks and guidelinesImplement delegated Protection portfolio according to plan of actionImplement procedures and activities within own function or as delegated within Protection CCPrepare and develop status reports as required by managementEnsure proper filing of documentsย Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assistSpecifically, you will;
Provide general protection case management services in compliance with best-practice and international standards in protection response (including NRC case management SOPโs) including assessment of need, development of case plan and referral/facilitation of access to services, follow-up, and case closure, for the most at-risk individuals.ย Ensure accurate updates to the Protection database and proper completion of case management forms in line with SOPs.Adhere strictly to data protection protocols to maintain confidentiality and safeguard sensitive information.Provide focused non-specialized MHPSS for individuals as a part of protection case management.ย advocate with community stakeholders and authorities to achieve individual beneficiary goals set in the case plan.Accompany beneficiaries to various offices when required based on risk assessmentsย Conduct field visits to beneficiaries and project locationsAssist in the delivery of high-quality community participation and engagement on protection awareness-raisingEnsure dissemination of clear and reliable information sessions on service provision and other pre-selected key topics.ย Ensure updated services mapping and stakeholder mapping. And use it to facilitate the service provision through case management.ย Submit weekly and monthly activity plans, reports and recommendations for assessed persons and identified beneficiariesActively participate in case reviews and lead case conferences as apart of case management.ย Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program.Undertake any other reasonable task assigned by management.ย Professional competencies
โข ย ย Experience from working in similar roles in a humanitarian/recovery context
โข ย ย ย Documented results related to the positionโs responsibilities
โข ย ย Strong computer skills (excel, word, Kobo, etc)ย
โข ย ย ย Good English skills (written and speech)
โข ย ย ย At least 3 years of experience in Protection-related work and general case management.ย
โข ย ย ย University degree / high experience in social work, psychology, or psychosocial counselling
ย Good Knowledge of work concepts in communities affected by violence in Anbar.
โข ย ย Ability to maintain confidentiality, respect, non-discrimination, and safety of client always.ย
โข ย ย Ability to discuss sensitive issues with respect and empathy
โข ย ย Good interpersonal and problem-solving skills, creativity, and flexibility
โข ย ย Good ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
โข ย Demonstrated interest in humanitarian work and supporting people effected by conflictย
Female candidates are strongly encouraged to apply
Behavioral competencies
Handling insecure environmentsย Planning and delivering resultsย ย Working with peopleย Analysingย ย Communicating with impact and respectย Coping with changeย ยWhat We Offer
We offer an opportunity to match your career to a compelling cause and aย chance to meet and work with people who are the best in their fields.
We are also looking for people who share our values:
To be dedicated in what we do;To be innovative with our solutions;To act as one unified and inclusive team;To be accountable to the donors that make our work possible; the people we exist to serve, and to each otherโฆ the members of our NRC family.Contract Duration: untilย 31 December 2025ย (our contract renewal cycle runs from January to December)
Duty Station: Ramadi - Iraq withย
Health Insurance is provided
Salary: G5, Travelย 20% to Erbil and Baghdad
According to NRCโs Iraq salary scale and terms and conditions.
Female candidates are strongly encouraged to applyย
For more information, please read theย job descriptionย The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.ย Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.ย At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.ย Together, we save lives and rebuild futures. Safeguarding is central to NRCโs work. We expect all employees to:ย โข treat everyone with respect and dignityย โข contribute to building a safe environment for allย โข never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)ย โข always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH