Durable Solutions Assistant

Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeUNOPS LICA4

Target Start Date2023-10-01

Job Posting End DateAugust 29, 2023

Terms of ReferenceThe Durable solution assistant will be based at the Multi-Country office in Bangkok, and will be a member of Protection team covering the border camps in Ratchaburi and Kanchanaburi (“Kanchanaburi team”). Flexibility and strong team spirit is essential as regular travel to the border camps is required.

The incumbent will support resettlement case processing in accordance with SOPs and guidelines. Furthermore, the incumbent will closely liaise with other stakeholders like IOM and RSC. Proven experience in liaising with partners would be an advantage. The incumbent will also provide counseling to refugees and assist in assessments of children at risk in the framework of the resettlement process. Therefore, strong interpersonal skills are required to build relationships of trust with the refugee community. The incumbent will conduct physical and electronic filing and can also be requested to support in continuous registration activities.

Experience in working with refugees – particularly in Resettlement and/or child protection - and/or in related field would be an advantage. The incumbent should have effective written/oral communication skills in English. Knowledge of Karen is desirable, as well as prior experience with the UNHCR proGres database.

Operational context

Thailand hosts along the Thai-Myanmar border some 90,000 displaced persons (refugees) from Myanmar over the last three decades. UNHCR Offices are engaged in a range of activities to support the Royal Thai Government (RTG) in ensuring their international protection and seeking solutions to the protracted refugee situation. UNHCR, in close collaboration with RTG and 3rd country governments, will launch a large-scale resettlement programme for refugees residing in the border camps. Travel to the border camps in Ratchaburi and Kanchanaburi is expected.

Required languages
Required: English
Desirable: Knowledge of Karen or Burmese language

Location: Bangkok

Standard Job Description Durable Solutions Assistant Organizational Setting and Work Relationships The Durable Solutions Assistant reports to a Durable Solutions Associate or Officer. The incumbent provides clerical and administrative support to durable solutions operations. S-he maintains frequent contacts with colleagues within the same Office to exchange information. External contacts are mainly with implementing partners for the purpose of managing the logistics of the durable solution activities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in identifying and registering candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs. - Assist in identifying and registering candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. - Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs. - Assist in updating the electronic databases for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. - Process documentation to ensure that persons of concern receive the documents required for their durable solutions in a timely manner. - Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners. - Prepare documents relating to durable solutions. - Enter information into available databases, in line with SOPs. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses HCR Protection Learning Prg; HCR Resettlement Lrng Prg; HCR Protection Induction Prog; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Diverse field experience. Experience in Interviewing. Functional Skills IT-Microsoft Office Productivity Software; DM-Database Management; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

CertificationsHCR Protection Induction Prog - UNHCR, HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR

Work Experience

Other informationThis position doesn't require a functional clearance