Communications Officer

Background Information - Myanmar

UNOPS Myanmar is one of UNOPS’ leading offices in Asia, acting as fund manager for some of the largest development programmes in the country. In addition, UNOPS is Principal Recipient for the Global Fund in Myanmar and for the Global Fund’s regional artemisinin-resistance initiative targeting drug resistant malaria in the greater Mekong sub-region. UNOPS also provides procurement, infrastructure and project management services to a wide range of organizations in the country, including international development partners, other UN agencies, NGOs and INGOs. UNOPS plays a critical role in ensuring that the quality of services provided to its partners meets stringent requirements of speed, efficiency and cost effectiveness.

Background Information - Job-specific

LIFT is embarking on a new strategic period for 2024-2028. The LIFT 2024-2028 Strategy builds on the achievements of LIFT's experience as well as recent adaptations and learning in the face of a changing and dynamic context. The new Strategy outlines an approach to tackle structural drivers of poverty and vulnerability, while also considering immediate interventions to secure and maintain Myanmar's previous development gains. LIFT has proven itself as a key delivery partner across Myanmar’s changing contexts – ranging from post-Nargis recovery, a time of political transition, and relief support during COVID-19. LIFT is managed by the United Nations Office for Projects Services (UNOPS) and has received funding from 16 international donors. The current donors are the United Kingdom, the European Union, Switzerland, Australia, the United States of America, Canada, New Zealand, Norway, and Denmark.

Under the supervision of the Communications Specialist and in close collaboration with the Communications Senior Officer and the LIFT teams, the Communications Officer will support in implementing the LIFT Communications Strategy for donor relations, external, internal, and crisis communications.
The Communications Officer will contribute to running several editorial processes for reports, newsletters, minutes, programmatic updates, social media posts, townhalls, events, press releases, the LIFT website, and other channels, and must be dedicated to achieving the highest quality in all written graphics, and audio/visual communications content.
The person under this position will participate in field trips, take photos, record footage and audio, and conduct interviews with beneficiaries and implementing partners to demonstrate LIFT’s impact. Also, the incumbent must be able to understand the volatile country context and based on thorough monitoring advice on communication opportunities and challenges. The aim is to help the unit contribute to LIFT being well positioned to deliver on its strategy, streamlined through the Plan of Action and at any time aligning to UNOPS’ global communications strategy and standards.
The Communications Officer will proactively contribute to the unit working in a coherent manner to achieve goals within the agreed framework.

Background Information - Job-specific

Implement the communications strategy and plan

• Support the creation of LIFT´s communication strategy by providing accurate, updated, and analyzed data as an insight for the strategy definition.

• Day-to-day communications execution, ensuring that high-quality work is delivered in a timely manner to support core LIFT activities in the best possible way.

• Follow the tracking framework to ensure quality and timely delivery of the plan.

• Constantly update the information about the different communication channels to facilitate effective reporting, proper templates, access to information, formatted impact accounts, and more.

• Support regular communication assessments, to ensure mapping of the Programme´s needs.

• Contribute to the communications budget tracking process, ensuring compliance with UNOPS rules and regulations.

• Analyze the local communication context, the target audiences/stakeholders, and available communication channels as well as unforeseen events that may impact operations and LIFT´s reputation.

• Support the delivery of high-level, strategic messages, at meetings, reports, and newsletters, and when needed ad hoc.

  Content management and creation
  
  

  • Create communication editorial content including talking points, FAQs, internal messages, fact sheets, news releases, website content, social media, and videos.

  • Identify, select, extract, and summarize data in a structured fashion.

  • Execute the process of capturing, recording, and transforming content into insightful/strategic information to communicate with LIFT's main stakeholders.

  • Conduct literature searches, and write literature summaries and manuscripts, requiring preliminary judgments after the supervisor outlines a conceptual approach.

  • Prepare messaging for target audiences, choose effective communications channels, and refine messages to optimize impact.

  • Partner with subject matter experts to develop comprehensive reports for internal leadership, employees, and external stakeholders.

  • Manage multiple deliverables simultaneously and anticipate short-, medium-, and long-term communication needs.

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    Stakeholder management

    • Partner with the Communications Specialist to develop strong relationships/partnerships with the Programme´s main stakeholders, to enhance strategic alliances and visibility.

    • Follow the process to communicate with donors and stakeholders, effectively.

    • Contribute to the organization of external events, ensuring to represent UNOPS following the highest standards of diplomacy and alignment with LIFT´s communications principles.

    • Work with subject matter experts to develop comprehensive reports for internal leadership, employees, and external stakeholders.

      Innovation, knowledge management, and capacity building

      • Identify, capture, synthesize, and share lessons learned to develop knowledge and build stakeholders' capacity.

      • Apply innovative approaches to support the implementation and delivery of effective and efficient initiatives.

      • Contribute to the development of a learning management culture within the communications team to ensure sustainable and scalable growth.
        
        
        
        

        Education/Experience/Language requirements
        Education
        
        
        • A Master’s degree preferably in Communications, Journalism, Public Relations, Social Sciences, Multimedia Management, or other similar field is required.
        • A first-level university degree (Bachelor's), preferably in the above professional fields with 2 additional years of relevant experience, could be considered in lieu of the Master´s degree. Experience
          
          
          • A minimum of 1 year of progressive experience in strategic communications, including content creation, media relations, and digital communications literacy, working for a global organization is required.
          • Demonstrated experience in editing, writing, and storytelling skills in English and the local required language, to address various audiences, are required.
          • Experience in Social Media tracking tools, Content Management System, and digital content creation is required.
          • Experience with sensitive and complex communication, issues management, and drafting clear messages for high-level stakeholders is an asset.
          • Experience in collaborating with senior management on all aspects of strategic and crisis communication, including messaging and media training is an advantage.
          • Experience managing sensitive and complex communication in a corporate or diplomatic context is highly desirable.
          • Experience in training or mentoring programme colleagues and partners in collecting data and impact stories for internal reports and updates as well as external use is an advantage.
          • Experience working with the UN or international organizations is highly desirable.
          • Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required. Language
            
            • Fluency in written and spoken English is required.
            • Proficiency in Burmese is required.
              Competencies Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
              Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Contract type, level and duration

              Contract type: Local Individual Contractor Agreement
              Contract level: LICA-8
              Contract duration: Open-ended (subject to organizational requirements, availability of funds, and satisfactory performance) For more details about the ICA contractual modality, please follow this link:
              https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

              Additional Information
              

            • Please note that UNOPS does not accept unsolicited resumes.

          • Applications received after the closing date will not be considered.

        • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

      • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.

    • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

    Terms and Conditions

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.