This position will be hybrid, remote and in an office setting in Washington, DC. The position will require some evening availability (approximately 6:00pm - 8:00pm per week) and occasional weekend availability (Saturday).
Job Summary:
FHI 360โs National Institute for Work and Learning (NIWL) focuses on two key drivers - education and employment - to improve lives. NIWL conducts work around three focus areas: college and career readiness, workforce development, and research and evaluation, all led by the NIWL Director.
The Career Services Specialist will be hybrid, based a day or two a week in the office in Washington, DC (District), and will serve as part of the project team for the District of Columbiaโs Department of Human Servicesโ Career Mobility Action Plan (MAP) Grant and the Department of Labor Apprenticeship initiative. The Career Services Specialist will train staff on best practices and equip them on how to serve members with career services, review program plans for families and evidence-based practices of coaching, motivational interviewing, flow theory, active listening, and problem-solving. This position will also support the development of logic models, and identifying evidence, publications, and reporting opportunities that would be beneficial to the workforce development field to highlight and incorporate into the programs. This position will also have a direct service component responsible for virtual and some in-person hosting of career development workshops, youth development content for adults serving youth, apprenticeship mentoring, and workforce readiness workshops (financial literacy, digital badging, workforce readiness courses) for program participants. The Career Services Specialist will continue to build a community of professionals through apprenticeship courses to serve opportunity youth throughout the country and provide access and career pathways within the workforce system for people with lived experience in their communities.
The Career Services Specialist will support FHI 360 business development by drafting technical portions of proposals and project design for workforce development and apprenticeship opportunities. Provide higher-level administrative support on core project operations (e.g., update manuals, assist with proposals, and project outcome and budget tracking). Assists with project implementation and training. Provide a range of technical and administrative services at increasing levels of complexity to support project implementation and proposal development.
Accountabilities:
Technical Requirements:
Develops and disseminates activities, lesson plans, tools, materials, reports, research, and facilitation of workshops.
Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPโs).
Conducts searches of published literature on evolving issues in assigned technical area.
Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.
Assists with the implementation of technical/research studies by monitoring and documenting processes.
Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
Delivers presentations at professional meetings and conferences.
Implements established project design.
Tracks project indicators and produces reports for the team to act upon.
Operations Management:
Ensures project activities are on track with work plans, with technical expertise informing project implementation.
Collects financial and technical tracking data.
Coordinates with suppliers for procurement as needed.
Project/Program Reporting:
Maintains database of project indicators and activities.
Assists with collecting data for inclusion in client reports.
Assists with compiling and creating technical content (e.g., reports, presentations, manuscripts).
Assists with publications, web pages, and presentations.
Develops or writes technical briefs, reports, or other necessary materials to facilitate, best practices, policies, and procedures.
Prepares technical reports and papers summarizing results.
Quality Assurance:
Develops broader knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
Helps coordinate and direct activities to meet client/funder and regulatory requirements.
Education: **
Bachelor's Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology, and Youth or Related Field.
Experience: **
Requires 4+ years of providing direct services in career coaching or counseling, workforce development, or a related field.
Prior experience creating lesson plans or training materials, facilitating workshops, or implementing a curriculum.
Previous experience in a non-governmental organization (NGO), government agency, or private company that serves opportunity youth, adults seeking new entry into the workforce, or populations impacted by historically marginalized communities is preferred.
Typical Physical Demands:
Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time.
Ability to lift/move up to 5 lbs.
Technology to be Used:
Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
10% - 25%
**Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
Pay Equity and Benefits:
The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
Hiring Salary Range: $68,000 - $95,000
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicantsโ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicantโs tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others โ and yourself.
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