Description
Job Title: Campus Life Coordinator
Reports to: Director Campus Operations and Community Engagement
Location: Butaro, Rwanda
Position Overview:
Reporting to the Director, Campus Operations of Campus Operations and Community Engagement, the Campus Life Coordinator is responsible for supporting campus operations to make UGHE Butaro campus a home away from home for all residents through creating and suggesting different social activities, supporting the hospitality team in organizing events on campus, supporting the warehouse team and be a backup whenever needed in all campus operations activities.
The Campus life Coordinator is an integral and valued member of a growing team that is building robust systems to support an environment conducive to all studentsโ wellbeing at UGHE. S/he will work with a dynamic group of students of different cultural, education, religious, and national backgrounds to ensure sustainability and to develop and execute UGHEโs student offerings and services. S/he will collaboratively work with different departments in ensuring that each student has the tools and support for success personally, professionally, and academically. The coordinator will execute programs for students and staff in the following areas:
- Community engagement
- Diversity, Equity, Inclusion, and Culture
- Leadership development
- Recreation and leisure
- Residential life
- Student Council
- Wellness
- International student services
Campus Life Management
โ The coordinator will interact with students, faculty, staff, and, on occasion, external partners at all levels, across time zones and cultures. S/he must be committed to engaging collaboratively with faculty and students to respond effectively and empathetically to all concerns in a timely manner.
โ Serve as the representative for student in any events in which UGHE students are engaged and facilitate student engagement with other schools and universities.
โ Execute and process both formal and informal systems for receiving and addressing student feedback regarding their well-being on campus.
โ Create innovative campus life activities for both students and staff on campus.
โ Ensure students are following residence life UGHE policies and procedures and report any misconduct or violations to residence life to the Director, Campus Operations and Community Engagement.
โ Execute and support in the development of campus life events related to student experience, with deep attention to fostering an environment that enhances the studentsโ educational opportunities through an exceptional living and learning experience.
โ Report campus residents feedback to the Director of campus operations, and Associate registrar for students, and ensure timely implementation of solutions.
โ Proactively identify and respond to any campus crises or emergencies related to studentsโ well-being.
โ Oversee the development of student leadership through their societies and clubs.
โ Oversee the publication of the student newsletter and magazine.
โ Work with the UGHE Student Council on a regular basis.
โ Assist the campus operations team in operating the Butaro campus each day in an efficient, safe manner.
โ Supporting the campus operations to create all campus life activities (games, outdoor setup, outfitting new houses).
โ Oversee all recreation activities and managing the gym and other sports facilities.
โ Support community engagement in creating fun activities with the community.
โ Support Campus Operations Director to create sports and games for UGHE with other universities.
โ Draft campus life standard operations procedures and policies for campus life activities.
โ Coordinate with other campus operations team managers to ensure the operations department is supporting each team to meet their required functions.
โ Work with campus leaders to set monthly priorities and determine key tasks.
โ Manage staff and create feasible work plans that harmonize with one another.
โ Coordinate with other UGHE departments to support the academic, research, and other programmatic activities hosted on the Butaro campus.
โ Collaborate with the DCO and Senior Leadership Team (SLT) to continually develop and improve campus operational systems to better meet the needs of the residents.
โ Participate in annual and strategic planning for UGHEโs operations.
โ Support fundraising and other guest visits to the Butaro campus.
โ Report to the Director of Campus Operations and Community Engagement with timely updates on current campus life activities and plans.
Supply Chain & Logistics
โ Work hand in hand with the academic operations coordinator to ensure the well-being (sports activities) of students in all clinical sites.
โ Assist the operation team to procure campus life orders and follow up all orders.
โ Manage the gym and recreational facilities and make sure the inventory is up to date.
โ Create and manage systems to ensure an efficient campus supply chain system that minimizes stock-outs and waste for all campus life items.
Community Relations
โ Support community engagement team in various community events, fundraising, sports, and on campus events with the community.
โ Develop opportunities that allow students to develop multiple skills through voluntary and free services on campus and in the community.
Qualifications
โ Minimum three years work experience in operations, leadership, hospitality, hotel management, supply chain, logistics, or another related field.
โ Bachelorโs degree required; Masterโs in related field strongly desired
โ Experience managing complex operations in a resource-limited setting.
โ Good knowledge of the theory and practices of youth behavioral problems; good counseling skills; good interviewing skills; ability to deal with effectively with students with behavioral problems; ability to communicate effectively with students, staff professionals, parents and administrators and the ability to speak and write effectively
โ Experience in multicultural education, community engagement, and/or leadership development.
โ Demonstrated excellence in leadership and administrative skills.
โA passion for providing and supporting an environment in which all students can thrive, and a deep commitment to the mission of the University as well as a vision for increased excellence in the student experience required.
โ Proven ability to manage through crises with discretion and a sense of responsibility and respect for students, families, and the institution.
โ Strong communication skills and a proven ability to work with and represent the student experience to faculty, staff, alumni and other stakeholders.
โ Knowledge and experience in higher education, hotel management, or global health is strongly preferred; knowledge and experience in both is desired.
โ Excellent communication and writing skills; ability to articulate UGHEโs and PIHโs mission and program objectives persuasively.
โ