Description
Position Title: Associate Development Officer, Leadership Giving
Reports To: Associate Director of Leadership Giving and Donor Relations
Location: Boston, MA or Remote U.S., travel 10-20%
Position Type: Full-time
Position Overview
The Associate Development Officer (ADO), Leadership Giving, will cultivate, steward, and solicit a dynamic portfolio of Leadership (mid-level) donors, defined as individuals giving between $1,000 and $25,000 annually in at least one of the past two fiscal years. Under the supervision of the Associate Director of Leadership Giving and Donor Relations, the ADO will design and execute a personalized donor communications and solicitation strategy for this portfolio with goals of increasing retention and upgrading donors to the major gift portfolio. Collaborating within the Leadership Giving team as well as with the Major Gifts, Planned Giving and Donor Engagement teams, the ADO will work to reach as many discovery donors as possible to qualify, cultivate, and upgrade. The ADO will partner closely with the Associate Engagement Officer to coordinate stewardship and communication to the mid-level standard donors. The ADO will also work collaboratively within the Development department and with several other PIH teams, including Marketing & Communications, Development Operations, and country sites.
Specific Responsibilities
- Manage a dynamic portfolio of mid-level donors by working with the senior manager to design and execute a targeted cultivation, solicitation and stewardship strategy to enhance retention, grow revenue and improve donor advancement.
- Build a strong funnel of donors for the Major Gifts team by reaching out to qualify, solicit, and upgrade as many donors as possible.
- Work with the Planned Giving team to increase the number of legacy society members.
- Collaborate with the Donor Engagement, Annual Giving, and Planned Giving teams to align donor outreach strategies.
- Work closely with Development program liaisons and site teams to draft and send relevant updates using email, mail and phone. Ensure donors are kept connected and up-to-date on the work at Partners In Health (PIH). Determine new and effective ways to show appreciation for support and impact of gifts.
- Work closely with the Associate Engagement Officer to provide appropriate cultivation, stewardship and communication to the mid-level standard donors with the goal of increasing retention.
- Support the Leadership Giving and Annual Giving team in achieving their goals through donor outreach projects, such as calendar year end solicitation and stewardship outreach among others. Stay informed on PIH programs and projects to be able to discuss and share updates with donors.
- Develop a strong understanding of our donor database, Salesforce, to update and maintain constituent data. Design and produce customized and personalized donor communications materials to help nurture and strengthen mid-level standard donorsโ relationship with PIH. Work closely with the Stewardship team to help develop and facilitate production of new tools and materials.
Qualifications
- Bachelorโs degree (or equivalent experience), 2-3 yearsโ experience working in a professional nonprofit fundraising environment or other related industry.
- Proven capabilities working with donors or clients, including experience soliciting gifts and executing donor stewardship and cultivation strategies.
- Excellent oral and written communications and interpersonal skills.
- Solid computer skills in a PC environment. Excellent skills in the functional use of Microsoft Excel, PowerPoint, and Word. Working knowledge of Salesforce and/or experience with data management or customer relationship management systems a plus.
- Customer service experience a plus.
- Demonstrated maturity and good judgment to represent PIH in a highly professional manner and ability to handle confidential information with discretion.
- Demonstrated competence to assess priorities and manage a variety of competing tasks in a time-sensitive environment and to meet deadlines with attention to detail and quality.
- Willing to travel domestically and internationally as needed (10-20%).
- Willing to work occasional nights/weekends for donor related events.
- Ability to collaborate effectively with culturally diverse staff across departments and country.
- Commitment to social justice strongly desirable.
Organizational Profile
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the worldโs leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governmentsโ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.