About MSF-USA | Doctors Without Borders
Doctors Without Borders/Mรฉdecins Sans Frontiรจres (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also โbear witnessโ by speaking out about our work and what is experienced on the ground, not only to draw the worldโs attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSFโs social mission.
Role Overview
The Senior Manager of Gift Processing is responsible for the management of the team that processes all fundraising revenue.
Department Accountabilities
Prospecting
Pursue strategic opportunities in coherence with MSF-USAยดs strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Donor Cultivation, Engagement and Management
Build trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.
Fundraising
Secure reliable, sustainable and efficient resources in alignment with MSF-US commitments.
Brand Positioning
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Best-in-Class Fundraising Systems and Capabilities
Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
Roles Specific Outcomes
Budgeting
Manage budget plans for a department; could involve development or delivery (or both).
Administration
Develop a range of administrative processes and provide administrative support and data processing to allow for the efficient running of the business.
Stakeholder Management
Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
Data Management
Manage key aspects of the data management system. This includes being responsible for developing or operating key elements of the system.
Performance Management
Manage and report on the performance of the function / business area; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
Marketing Campaign Development - Vendor Management
Develop and maintain strategic relationships with key marketing vendors, focusing on long-term partnership benefits and strategic alignment with MSF objectives. Negotiate contracts to ensure successful campaigns and value for money.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.
Complexity and Problem-Solving Skills