Programme Officer (Information Management)

  • Added Date: Monday, 29 June 2020
  • Deadline Date: Thursday, 09 July 2020

Position Title : Programme Officer (Information Management)

Duty Station : Panama City, Panama

Classification : Professional Staff, Grade P2

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 09 July 2020

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Cabo Verde; Comoros; Cook Islands; Cuba; Djibouti; Fiji; Gabon; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Papua New Guinea; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


In response to the massive outflow of the large-scale population movements registered in Latin America and the Caribbean as a result of the political, socio-economic and human rights situation in the Bolivarian Republic of Venezuela, and in line with its mandate, the IOM is implementing the Regional Refugee and Migrant Response Plan in 17 countries in Latin America and the Caribbean (LAC) regions. As of June 2020, more than 5.1 million refugees and migrants from Venezuela are outside their country of origin, with 4.3 million in the region alone. As per current trends, it is estimated that it will reach up to 5.5 million by the end of 2020. Moreover, as mandated by the UN Secretary-General, IOM and United Nations High Commissioner for Refugees (UNHCR) are co-leading this regional response and have established a Regional Inter-agency Coordination Platform based in Panama. The Regional Platform aims at addressing the protection, assistance, and integration needs of both refugees and migrants from Venezuela in affected Latin American and Caribbean states.

In this context, the International Organization for Migration recognizes the importance of accurate and timely information to advise an adequate humanitarian response in a local and regional level.

Under the overall supervision of the Director Generalโ€™s Special Envoy for the Regional Response to the Venezuela Situation, based in Panama, and the direct supervision of the Head of Migration, Data and Research Unit in Panama City, and in coordination with information management focal points of Country Offices under the Venezuela Response and with Regional Inter-Agency Coordination Unit (R4V) colleagues, the successful candidate will be responsible for providing support and assistance for information management activities in relation to the regional response to the Venezuela Situation.

Core Functions / Responsibilities:

  1. Contribute to the design, development, implementation, and maintain a database and information system solutions for the Venezuela Regional Team (VRT).

  2. Through overseeing of Information Management tools, monitor IOM implementation of projects under the umbrella of the regional response to the Venezuela situation as per agreed timelines and draft progress reports.

  3. Provide technical information and guidance on data collection processes and reporting mechanisms.

  4. Carry out appropriate systems back up, restoration, and data validation, and implement relevant security procedures.

  5. Provide technical guidance to the VRT, particularly the Programme Support Unit and any VRT research studies, to facilitate the effective use of the designated information systems, including offline and online tools and applications and other systems.

  6. Generate specific information products for the Programme Support Unit to be utilized in donor/stakeholder briefings, project proposals, and contractual and/or ad-hoc reports. These products include infographics, dashboards, maps, reports, etc.

  7. As VRTโ€™s IM focal point, coordinate closely with internal and external IM specialists and focal points, particularly the Regional Inter-Agency Coordination Platform (R4V), IOM Regional Offices (RO), and Country Offices (CO) in the region which are included in the regional response to the Venezuela Situation.

  8. Assist in consolidating strategies and creating guidance documents for VRT and IOM Cos contributing to the regional response to the Venezuela Situation, including generating data for planning such as population figures, projections, people in need, target population, and funding requirements.

  9. Provide technical support to the Programme Support Unit and Regional Coordination Unit to comply with requirements for data collection and management, surveys and assessments, and maintenance and support of database systems.

  10. Coordinate closely with the Monitoring, Evaluation, and Learning Officer (MEAL) to ensure efficient and effective information systems and processes are in place to serve the MEAL needs of the VRT and COs contributing to the regional response for the Venezuela Situation.

  11. Support the effective implementation of various IM tools for other units (as the part of Migration Data and Research Unitโ€™s mandate); ensure regular monitoring as per agreed timelines; Support in supervision of the data collection processes and the overall data management activities including encoding, storing, and transferring data, as well as processing, and support to the analysis of the collected data and information locally.

  12. Analyse existing VRT systems and structural capacities, availability of relevant datasets, and data and information gaps, and prepare technical inputs for the preparation of various proposals, reports, and other information products.

  13. Conduct specific information management training modules for IOM staff at VRT level, as well as with IM focal points in COs included in the regional response to Venezuela.

  14. Check that the implementation of information management systems and applications ad hereto Information Technology and Communication Information and Communications Technology (ICT) Policies and Standards and Data Protection Policy.

  15. Perform such other duties as may be assigned.

Required Qualifications and Experience:


โ€ข Masterโ€™s degree in Information Management, Computer Science, Geography, Statistics, or a related field from an accredited academic institution with two years of relevant professional experience; or

โ€ข University degree in the above fields with four years of relevant professional experience.


โ€ข Experience in methodologies to calculate population and projection figures oriented to migrants;

โ€ข Experience in the humanitarian sector, specifically with an inter-agency/inter-sector focus;

โ€ข Desired experience with Humanitarian Needs Overview (HNO) and Humanitarian Response Plan (HRP) process as well as the humanitarian program cycle;

โ€ข Proven experience with strategic planning approaches, information/ data analysis, and report writing;

โ€ข Work experience in donor relations and report writing for specific donors of IOMโ€™s interest would be an advantage;


โ€ข Knowledge or experience of regional issues an advantage;

โ€ข Experience managing common operational datasets;

โ€ข Experience managing common software for production of reports, infographics and other IM products including ArcGIS, MS Publisher, etc.


IOMโ€™s official languages are English, French, and Spanish.

For this position fluency in English and Spanish is required (oral and written). Knowledge of Portuguese and/ or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.



Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

โ€ข Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

โ€ข Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

โ€ข Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies โ€“ behavioural indicators level 2

โ€ข Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

โ€ข Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

โ€ข Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

โ€ข Accountability: takes ownership for achieving the Organizationโ€™s priorities and assumes responsibility for own action and delegated work.

โ€ข Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies โ€“ behavioural indicators level 2

โ€ข Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organizationโ€™s vision; assists others to realize and develop their potential. โ€ข Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

โ€ข Strategic thinking and vision: works strategically to realize the Organizationโ€™s goals and communicates a clear strategic direction.

IOMโ€™s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty stationโ€™s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

This vacancy is archived.

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