Background ย Diversity, Equity and Inclusion are core principles at UNDP:ย we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a โleave no one behindโ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories. ย UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. ย UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. ย UNDP invests in improving access to rights and services through strengthening effective, inclusive and accountable governing institutions, promoting a transparent, gender-sensitive and digitalized public administration with innovative solutions. ย UNDP focuses on the advancement rule of law and access to justice and facilitates peopleโs meaningful participation โ in particular, women and youth - in decision-making to promote equality and social cohesion at local level. ย It serves as the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDPโs policy work carried out at HQ, Regional and Country Office levels offers a spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. ย Under the broader framework of the SDGs and in line with the UN Sustainable Development Cooperation Framework (UNSDCF), UNDP Guyana continues to deliver on its key strategic priorities within its Country Programme for the period 2022-2026, namely: (i) Economic Resilience and shared prosperity, (ii) Safety and Security, (iii) Natural Resource Management and Resilience to Climate Change, (iv) Equality and Well-being. ย This strategic approach by UNDP to Guyanaโs to national development priorities aims to advance human development based on economic, social and gender inequalities; supporting effective governance and social protection; and enabling sustainable low-carbon trajectories (including climate change adaptation,) all supported by digital transformation and strengthened data. ย ย Position Purpose Under the overall guidance and direct supervision of the Resident Representative (RR), the Operations Analyst acts as an advisor to Senior Management on all aspects of Country Office (CO) management and operations. This includes strategic management of financial and human resources, efficient procurement and logistical services, ICT and common services consistent with UNDP rules and regulations. The Operations Analystโs main role is to lead, constantly evaluate, and adjust the operations of the Country Office to ensure consistent services delivery and smooth functioning of the CO programmes and projects.ย ย The Operations Analyst leads and guides the (CO) Operations Team and fosters collaboration within the team, and with programme staff and other UN Agencies using a client-oriented approach. The Operations Analyst works in close collaboration with programme and project teams in the CO, Operations staff in other UN Agencies, UNDP HQ staff and Government officials to successfully deliver the country programme. ย UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. ย ย Duties and Responsibilities 1.) As a member of the CO management team, ensures the strategic direction of operations.
Ensure full compliance of operations with UN/UNDP rules, regulations, policies, and Internal Control Framework (ICF). Implement corporate operational strategies. Establish management targets (BSC); and regularly monitor office performance indicators for achievement of results. Take timely corrective actions when required. Establish collaborative arrangements with potential partners and a client management system for appropriate management of partnerships and resource mobilization purposes. Ensure mapping of CO business processes, and establishment of internal Standard Operating Procedures (SOPs) for Finance, Human Resources Management, Procurement, ICT, Logistic, Protocol, Travel and Transportation Management Services. Support senior management in identifying and overseeing risks to ensure dynamic and effective risk management in the CO and to make more risk-informed and timely decisions. Monitor and analyze the operating environment; undertake risk analysis related to operations for discussion with the RR, as appropriate; and make timely readjustment of operations services, considering advice on legal considerations. Ensure systematic adherence to UNDP policies, procedures, and corporate guidance on enterprise risk management in the CO and at the project level. Participate in the appraisal of projects to provide operational input that includes formulating risk management plans and anticipating cost of risks during the project design phase. Ensure relevant colleagues and stakeholders from both programme and operations are consulted in the identification, costing, and management of risks for the programme, all projects, and portfolios in the office/unit when applicable. Ensure knowledge building and sharing about management and operations in the CO, coordination of staff learning needs, and consolidation of lessons learnt/best practices. Provide sound contributions to UNDP knowledge networks and communities of practice. ย 2.) Ensure effective, risk-informed, and accurate financial resources management and supervision of the Finance team.
Ensure proper planning of CO financial resources, tracking and recording of expenditures in compliance with IPSAS, and audit of financial resources, including extra-budgetary income in accordance with UNDP rules and regulations. Oversee the contributions management business process and accounting for contributions to ensure that the money due to UNDP is properly identified, consistently and uniformly classified, recorded on a timely basis, and received with sufficient supporting documentation. Perform appropriate delegations in ERP for voucher and Treasury transactions approvals and bank reconciliation. Approve bank reconciliations and pending disbursements as the โthird authorityโ (cheques, bank transfers, EFT). Organize cost-recovery mechanisms for CO services provided to projects and UN Agencies that includes ensuring timely preparation of proforma invoices for UN agencies. Organize and provide oversight of CO cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management, timely accounting and reconciliation of all transactions, and security for cash assets on site. Monitor financial exception reports for unusual activities and/or transactions; and investigate anomalies or unusual transactions. Ensure appropriate CO and UNDP HQ staff are informed of the results of the investigation when satisfactory answers are not obtained. Serve as member of bank signatory panel. Ensure transaction and stop payment approval on internet banking system. Ensure all financial transactions are identified, recorded, and verified in compliance with IPSAS as outlined in the corporate policies and procedures. ย 3.) Ensure strategic human resources management and supervision of the HR team.
Ensure CO compliance with corporate human resources policies and strategies. Advise on optimal staffing of the office and projects. Provide oversight for recruitment processes and appropriate use of different contractual modalities in accordance with UNDP rules and regulations. Establish and maintain proper performance management and staff development systems, ensuring staff access to role appropriate learning activities. ย 4.) Ensure provision of efficient procurement, logistical and administrative services, and supervision of the Procurement team.
Ensure CO compliance with corporate rules and regulations related to procurement and logistics. Develop CO procurement strategies including sourcing, supplier selection and evaluation, quality control, customer relationship management, and supplier performance evaluation system. Develop CO procurement plan and ensure proper contract management, anticipating potential litigations. Oversee procurement processes and logistical services in compliance with procurement principles and guidelines. Ensure proper management of UNDP assets, facilities and logistical services, and administrative services, including full compliance with IPSAS during purchasing, utilization and disposal of the COโs assets. ย 5.) Ensure forward-looking information and communication management and supervision of ICT team.
Ensure ERP functionality is used for improved business results and improved client services. Identify opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability. Maintain a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries. Update the ICT Disaster Recovery Plan regularly. Identify and promote different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry and web-based office management system, etc. ย 6.) Ensure proper common services management and establishment of strong collaboration with other UN Agencies.
Elaborate strategic approach for implementation of common services in line with the latest developments in common services and best practices. Ensure proper planning and tracking of common services budget and of Agencies' contributions to the common services account. Contribute to Operations Management Team (OMT) activities including the area of risk management. ย The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. ย Supervisory/Managerial Responsibilities: ย Supervise and manage UNDP Country Office operations staff. ย ย Competencies ย Core Competencies
ACHIEVE RESULTSย - LEVEL 2:ย Scale up solutions and simplifies processes, balances speed and accuracy in doing work. THINK INNOVATEVELY - LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking. LEARN CONTINUOUSLY - LEVEL 2: Go outside comfort zone, learn from others and support their learning. ADAPT WITH AGILITY - LEVEL 2:ย Adapt processes/approaches to new situations, involve others in change process. ACT WITH DETERMINATION - LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously. ENGAGE AND PARTNER - LEVEL 2:ย Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships. ENABLE DIVERSITY AND INCLUSION - LEVEL 2: Facilitate conversations to bridge differences, considers in decision making. ย People Management UNDP People Management Competencies can be found in the dedicated site. ย ย Cross-Functional Competencies
BUSINESS DIRECTION & STRATEGY
SYSTEM THINKING: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system. STRATEGIC THINKING: Ability to develop effective strategies and prioritized plans in line with UNDPโs objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions. โข Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP. BUSINESS MANAGEMENT
RESOURCE MANAGEMENT: Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity. โข ย Ability to create and manage processes to achieve UNDP's long and short-term financial goals, including through planning, budgeting, forecasting, analyzing and reporting. CUSTOMER SATISFACTION / CLIENT MANAGEMENT: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. โข ย Ability to anticipate client's upcoming needs and concerns. COMMUNICATION: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. โข Ability to manage communications internally and externally, through media, social media and other appropriate channels. PORTFOLIO MANAGEMENT: Ability to select, prioritize and control the organizationโs programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment. MONITORING: Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results. WORKING WITH EVIDENCE AND DATA: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. ย Technical Competencies
OPERATIONS - PROCUREMENT
CONTRACT MANAGEMENT: Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations. ย Required Skills and Experience ย Education:
Advanced university degree (masterโs degree or equivalent) in Business Administration, Public Administration, Finance, Economics, or related field is required, or A first-level university degree (bachelorโs degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. ย Experience:
Minimum of 2 years (with masterโs degree) or 4 years (with bachelorโs degree) of relevant experience at the national or international level in providing management advisory services and/or managing operational activities and programme support is required. Proven ability to deliver under pressure and in short timeframes. ย Desired Skills/Experience:
At least 2 years of experience with responsibility for procurement, finance, Human Resource Management and/ or ICT at the local, Regional or International organization is desirable. Experience in people management and working with diverse teams in developing countries. Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems such as ERP platforms (such as Oracle Cloud) is desirable. Experience working with UN Agencies, Regional, Governmental or other international organizations is desirable. Experience and good knowledge of accrual accounting, IPSAS or IFRS is highly desirable. ย Languages:
Fluency in English is required. Knowledge of another UN language is desirable. ย Disclaimer Important applicant information All posts in the NOย categories are subject to local recruitment. Candidates selected pursuant to this vacancy may be subject to UNDPโs policy on Probation upon assignment. ย Applicant information about UNDP rosters Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. ย Workforce diversity UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence. ย Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
