About Catholic Relief Services:
Catholic Relief Services (CRS) is an international non-governmental organization (NGO) supporting relief and development work in over 100 countries around the world. CRS carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. CRS’ Catholic identity is at the heart of our mission and operations, serving people on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs.
CRS has worked in Uganda since 1965, initially providing emergency assistance to Sudanese refugees living in the north. Over the years, CRS has expanded its programming to also address development needs in western, central, and eastern Uganda. CRS' projects in Uganda currently include agriculture, health, microfinance, peacebuilding, and youth. CRS Uganda implements its programs through partnerships with local organizations, including the Catholic Church, other faith-based organizations and community entities for maximum impact and sustainability. CRS Uganda employs around 180 staff and has its main office in Kampala, with sub-offices in Moroto, Yumbe, and Kikuube. With our more than 30 partners, we served over 1.2m Ugandans in 2020.
The Ethics Unit Manager will be the point person for prevention, detection & response to fraud and safeguarding violations. S/he will lead a team of Fraud investigators, trainers & Sr. Officer Safeguarding specialists. Their knowledge and advice will help the strengthening of and adherences to standards for safeguarding and fraud prevention, contributing to the continued efficiency and effectiveness of our programming to the people we serve.
Job Roles and Responsibilities:
• Provide technical advice and solutions to the CP leadership team to strengthen internal control systems and procedures; and build capacity of the country program to comply with FAM and Safeguarding procedures, applicable local laws, and donor requirements.
• Maintain an in-depth understanding of relevant donor requirements for CRS Uganda programs, including USAID, USDOS, DFID, specific corporate and foundation donors on Safeguarding and Fraud Management.
• Ensure Partner’s fraud and safeguarding policies and procedures are in alignment with CRS polices and build capacity of Partners on fraud and safeguarding.
• Support the design and facilitation of trainings and Institutional Capacity Strengthening plans for CRS Partners in consideration of donors’ requirements and partner’s system procedures.
• Coordinate the country program’s internal and external audits, and risk/compliance visits for the CRS Uganda program; work closely with leadership teams in drafting the audit management disclosure letter and support audit findings and closures.
• Manage and coordinate investigations and other special audits and ensure key steps over the entire investigation cycle (planning, fieldwork, reporting and follow up) are effectively carried out as per CRS Fraud Allegation Management (FAM) & Safeguarding Allegation Management (SAM) Procedures, Policies, local laws and donor regulations.
• Formulate investigation plans/SoWs. Monitor, support and coordinate the work of investigative teams to ensure outputs meet quality standards and are delivered according to established schedules. Effectively manage the workflow of individual cases assigned & work towards timely resolution and closure and ensure caseload in the Country Program is managed effectively
• Contribute to the development and implementation of agency-wide standards and tools, including detection and response processes to fraud and safeguarding violations, guidelines, reporting formats and how to incorporate such standards into relevant CRS business practices.
• Contribute to capacity strengthening activities in safeguarding violations, fraud and investigations for staff and partners through helping develop training strategies and agendas/curriculums, conducting trainings and awareness programs, and mentoring and coaching to CP staff.
• Contribute to knowledge management and learning through collecting and analyzing relevant data, evaluating, and measuring impact of activities, capturing, and sharing lessons learned to identify trends, best practices, and research and internal reports.
• Oversee the preparation of investigation reports and the inclusion corrective actions to address gaps in knowledge, systems, or procedures to strengthen prevention efforts. Maintain/update Fraud Allegation Management (FAM) & Safeguarding Allegation Management (SAM) case files in whistleblower system and case statistics/analytics
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports.
Typical Background, Experience & Requirements:
Education and Experience:
• A Master’s degree in Business Administration, Social Work and Social administration International Development, Psychology or related discipline required.,
• CIA, CFE or CPA or similar qualification strongly preferred
• Minimum of 7 years related work experience, ideally with an international organization, with progressive responsibility in operations and/or programming. At least 5 of these years involving audit, compliance, risk management experience or safeguarding, protection.
• Extensive knowledge of, and experience working with, USG, DFID, Global Fund, and other major public donors
• Knowledge of protection, prevention of sexual abuse and exploitation, and the field of safeguarding.
• Experience in mentoring, coaching, facilitation, and training applying adult learning principles and practices.
• Experience implementing safeguarding policies and practices related to staff (internal) and/or partners (external).
• Experience in conducting investigations of staff misconduct.
• Provide oversight and direction to staff by using effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility.
• Extensive experience creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications.
• Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
• Unpretentious and smart; a problem solver who seeks to find constructive solutions within compliance and policy requirements.
Knowledge, Skills and Abilities:
• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
• Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
• Strong written and oral communication skills
• Proactive, resourceful, and results-oriented
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Promotes the integration of a survivor centered approach in all areas of their work
• Contributes to safeguarding risk assessment and mitigation strategies in relation to areas of their work
• Promotes widespread awareness and where applicable, use of safeguarding reporting channels throughout their work
• Knowledge of industry safeguarding/sexual exploitation and abuse principles and standards
• Excellent interpersonal, communication, representation, and networking skills
• Strong analytical skills, monitoring and evaluation and report building; strong computer skills including facility with standard desktop applications.
Travel Required: Travel will vary; 40% anticipated travel in given year
Work Conditions/Environment Conditions: Normal office presence position
Key Working Relationships:
Supervisory: Sr. Officer Safeguarding, Risk & Compliance Unit
Internal: Head of Operations; Country Representative; Risk & Compliance Unit; Sr. Officer Safeguarding; EARO Safeguarding Advisor II; Safeguarding Partner Advisor; Ethics Unit Regional Managers and Field Officers; Ethics Unit Director; Regional Directors/Deputy Directors; Country Representatives; Members of the Safeguarding Working Group including Human Resources, Humanitarian Response, Partnership, Protection, MEAL (monitoring, evaluation, accountability and learning), Compliance, Fraud Management, Business Development; Protection Technical Advisors; Country Program Safeguarding Focal points.
External: Caritas International (CI), InterAction, Humentum, CHS Alliance, other CI MO, NGO and UN Safeguarding Staff, Donor Safeguarding focal points.
Agency-Wide Competencies (for all CRS staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship
This job description is not an exhaustive list of skills, effort, duties and responsibilities associated with the position.
Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a
part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation
By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.
CRS is an Equal Opportunity Employer