Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action โ helping people triumph over adversity and build stronger communities from within. Now, and for the future.
The Program
In support of Mercy Corpsโ mission, the Corporate Partnerships team manages Mercy Corpsโ fundraising relationships with major US companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, climate resilience, technology for development, economic opportunity, food security, and promoting peace and good governance. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our program and field-based colleagues around the world.
The Position
The Development Officer, Corporate Partnerships provides administrative support for partnership management, team operations support, and donor communications coordination to advance donor cultivation and stewardship and ensure smooth and efficient fundraising operations. This includes responsibility for activities including proposal and partnership materials compilation, editing and formatting; editing and updating donor background materials; coordinating and tracking donor stewardship and communications materials; meeting scheduling and logistics; cross-team knowledge management; coordination and execution for donor events and travel; and operations logistics. This position requires outstanding project management skills and attention to detail, the ability to multi-task and manage to deadline, savvy use of productivity tools, and great communication & collaboration skills. We are seeking someone who thrives in a fast-paced, dynamic environment and is looking to grow their skills in corporate fundraising - supporting high-impact Fortune 500 corporate partnerships that contribute to Mercy Corpsโ global mission.
Essential Job Responsibilities
PARTNERSHIP MANAGEMENT ADMINISTRATION โ 50%
Provide administrative partnership management support for 4 portfolios of corporate partner accounts (each managed by a Director) including but not limited to contact management, inputting proposals into online submission forms, collecting required proposal attachments, meeting scheduling, planning and notetaking, and invoicing.
Support Directors & Deputy Directors in compiling, editing and formatting high quality donor materials such as proposals, concepts, pitch decks, digital communications and other general program informational materials.
Edit and update partner background briefs.
Support relationship managers in keeping records in Raiserโs Edge current and accurate (in partnership with Database Officer).
Support the team in organizing and preparing materials and logistics for events (internal & external; virtual & in-person), managing printing projects, as well as with logistics related to donor trips.
Other duties as assigned.
OPERATIONS โ 30%
Maintain a team-wide knowledge management system to store and organize relevant team resources and proposal development tools.
Manage the acknowledgement and receipts process for corporate giving.
Manage team subscriptions and invoices.
Manage IT supplies for the team โ tracking, ordering and getting people set up with equipment (in partnership with IT).
Manage the annual Global Impact application, in collaboration with team members.
Support onboarding of new team members (in partnership with relevant hiring manager), including developing onboarding schedule, securing IT supplies and preparing relevant onboarding materials.
Maintain schedule, agenda, and meeting notes for weekly team meeting and other regular meetings.
Manage team celebrations (birthday cards, special events, etc.).
COMMUNICATIONS COORDINATION โ 20%.
Support Directors and the Director of Communications in content creation, including writing and formatting high quality donor communications and other general donor stewardship materials.
Manage end of year and other complex multi-channel donor communications projects.
Manage donor lists and content for outbound communications, particularly around global emergencies and other broad communications efforts, as well as the mass email platform (Campaign Monitor).
Maintain and update internal communication team channels, such as the Corporate Partnerships HUB page and Workplace page.
Maintain familiarity with Mercy Corpsโ library of assets as well as donor-funded projects to pull relevant images and stories.
Engage cross-functionally across Mercy Corps to share information and resources to bolster our communications efforts.
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility
None
Accountability
Reports Directly To: Director, Fundraising Strategy and Services, Corporate & Foundation Partnerships.
Works Directly With: Director & Deputy Directors of Corporate Partnerships, Communications Director - Corp & Foundation Partners, and other Corporate and Foundation team members, as well as other team members across the Development Department.
Knowledge and Experience
BA in related field (International Relations, Business, Communications & Marketing, etc.) required.
Minimum of 4 years of experience in supporting donor relations and stewardship - preferably corporate partnerships.
Demonstrated ability to project manage to deadline.
Excellent problem-solving skills and a demonstrated ability to work independently.
Outstanding interpersonal skills, with the ability to communicate with colleague in both remote and in-person work environments.
Excellent computer & tech skills (MS 365).
Experience in international development work or a demonstrated interest in this field preferred.
Success Factors
The Corporate Development Officer will be detail oriented, comfortable with multi-tasking and have superior project management and organizational skills with a service orientation. They must have the ability to think critically, problem-solve and make good decisions that contribute to the teamโs success. They must have a proven ability to learn quickly and adapt to new situations, to understand the larger picture while remaining focused on the details and maintain a calm approach under stressful situations. We are looking for someone who is willing to pitch in and help out wherever needed on a fun and hard-working team! Awareness of and sensitivity to multicultural international development work is required.
Living Conditions / Environmental Conditions
The position is based in Portland, Oregon and it requires up to 5% travel to domestic locations. The expectation is that the position will be available to work in the Portland office in-person 1 or more days per week, with the flexibility for work from home the other days.
Fostering a diverse and open workplace is an important part of Mercy Corpsโ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the worldโs most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.