Position: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Administration Officer
Reports to: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย HR & Admin Team Leader
Supervision of: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย N/A
Duty station: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Tunisย ย ย ย ย
Travel: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 30% within Tunis town in a supporting roleย
Duration and type of contract: ย ย ย 12 months
All NRC employees are expected to work in accordance with the organisationโs core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
- Role and responsibilities
The Administration Officer is responsible for implementing the administration procedures, policies, and supporting the Tunis Country Office (CO) staff in their requests, in addition to supporting the area and field offices in the implementation and following up on the execution of the set administrative routines to ensure achievement of objectives.
Generic responsibilities (max 10)
- Ensure adherence with NRC policies, tools, handbooks and guidelines
Specific responsibilitiesย
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.ย
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:ย
Visitors to Tunisia office All support departments, especially Finance, Logistics, and HR at Country Office level NRC managementย Relevant local authorities, ministries, banks, etc. Travel Agents & Hotels in Tunisia etc NRC Staff Competencies ยCompetencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Professional competenciesย
Generic professional competencies:ย
Experience from working as Admin Officer for a minimum of 2 years Experience from working in a humanitarian/recovery context is useful Documented results related to the positionโs responsibilities Fluent both English, French and Arabic, written and spokenContext/ Specific skills, knowledge and experience:ย
Bachelorโs Degree in Business Administration or related field with minimum 3 yearsโ of experience Good computer skills in Microsoft Office (MS Excel, Word, and Outlook) Strong communication and interpersonal skills Service minded, with strong organisational and planning skills. Good cultural awareness and sensitivity. Highly approachable, trustworthy and confidential.ย Good diplomacy and negotiating skills. Attention to details, problem solving skills, coordination and excellent time management skills are required.2. Behavioural competenciesย
ย These are personal qualities that influence how successful people are in their job. NRCโs Competency Framework states 6 behavioral competencies as follows:ย
Build meaningful relations Empower people Act with integrity Deliver results3. Performance Managementย
ย The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:ย
The Job Descriptionย The Goals and Performance Planย The NRC Competency Frameworkย The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.