Overall purpose of the role:
The Accountability Officer will be responsible for ensuring the quality and accountability of DRCโs program in Kenya through the effective processing and management of the Feedback and Complaint Response Mechanism (FCRM) and strengthening accountability practices as defined by the Country Office Accountability Plan for Kenya program through working with DRC and Partnersโ teams.
Responsibilities:
R1. Accountability and Learning 70%
R2. Capacity building 20%
To coordinate and liaise with DRC Kenya teams and partners to improve accountability practices generally and FCRM accessibility for program participants, including establishing a broad understanding of the full function of the FCRM amongst the communities we work with, DRC staff, partners and suppliers. This includes conducting formal training, refreshers and field visits. To conduct regular visits to the DRC and partnersโ operation areas and ensure relevant program staff are refreshed on accountability principles by organizing training and feedback sessions. To support partner organizations in building their accountability mechanisms and establish proper channels for FCRM.R3. Monitoring & Evaluation 10%
To ensure the awareness, accessibility and responsiveness of DRC Kenya FCRM is regularly monitored and improved through all monitoring and evaluation activities happening within the organization. To closely work with MEAL Officers on collecting feedback from PoC on DRC FCRM and accordingly develop and implement corrective action plans.Experience and technical competencies:
University degree in social science or relevant fields or equivalent professional qualification. 4-5 years of experience with the humanitarian sector in accountability, MEAL or relevant fields. Working skills of MS Office Package Data analytical skills (analysis and visualization) Fluent English language skills (Speaking and Writing)Education:
DRCโs Core competencies:
All DRC roles require the post-holder to master the below DRCโs core competencies:
Conditions:
Contract duration: 8-months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Employment Category: Band H
Reporting to: Programme Development & Quality (PDQ) Manager
Availability: May 2024
Location: Nairobi (with frequent travels to all DRC and partnersโ operations areas)
Key stakeholders:
Internal: Programme teams and MEAL unit members
External: INGOs/NGOs, National and Local government authorities
General
Commitments:
DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)
Application Process:
Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicantโs most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered.
We only accept applications sent via our online-application form on www.drc.ngo under Vacancies. Applications should be sent no later than: 24th April 2024.
Gender Equality:
DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates and those from minority groups are strongly encouraged to apply.