FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies. FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy. Full vaccination is currently defined as two weeks after the second dose in a two-dose series, such as the Pfizer-BioNTech or Moderna vaccine, or two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Booster doses are not required at this time.
The Principal Digital Designer will serve as the creative lead for key digital projects and proposals. Will collaborate closely with both clients and the Design Lab leadership and will be responsible for doing audience research, establishing UX journey, designing website layouts and providing creative direction to consultants and junior designers. In addition to digital products, this role will also serve as a multidisciplinary designer as needed supporting a wide range of print, presentation and web-based communication materials with an emphasis on user experience. Typical projects include project-based and enterprise service websites, infographics, publications, logos, brochures, training curricula, kits, posters, social media graphics, PowerPoint presentations and HTML emails. These products will be part of the organization’s work in areas as health, education, civil society, environment, economic development and research.
Lead the development of high-profile digital projects and proposals, including project planning and budget responsibility.
Estimate level of effort for both digital tasks from start to finish as well as graphic production for potential new projects.
Work with the client on web design, content strategy, and presentation.
Communicate changes/updates to content to the client and users.
Help shape strategic messaging for communication materials.
Conceptualize and develop communication materials in response to the client’s
Meet all deadlines and work within budget parameters.
Provide strategic design strategies for key internal stakeholders and to business partners.
Must be able to communicate the recommended methods and value of an approach to get buy in with partners.
Articulate the rationale behind design solutions in client presentations and correspondence.
Review work and provide creative direction to consultants and junior staff.
Design web-based communication (i.e. HTML emails).
Create infographics, diagrams and illustrations.
Input revisions efficiently and accurately.
Prepare mock-ups and comps for presentations.
Write/review print specifications, prepare print-ready files as needed and work with print vendors. Review and advise on production projects.
Appraise art directors, project managers, and/or vendors about project milestones.
Collaborate with clients, build rapport, and nurture productive professional working relationships through the course of the project.
Contribute to business development activities.
Proactively offer input on improving technical or procedural processes, quality and departmental best practices.
Review and approve proofs to ensure complete accuracy before files go to print.
Continuously improve technical and conceptual design skills.
Maintain archive of projects following the established file structure and organization
Performs other duties as assigned.
Applied Knowledge & Skills:
Experience leading a successful team or providing creative direction as an individual contributor.
Ability to grasp the big picture for communication strategies.
Able to manage the needs of a campaign versus a single design assignment.
Demonstrated ability to work independently and as a team member.
Ability to nurture client relationships is key. Must have a strong concept-driven portfolio and a solid understanding of design principles.
An expertise in UX and conceptual web design.
Knowledge of Wordpress development and design is preferred.
An expertise in print design and an impeccable sense of typography and layout
Good balance of conceptualization and production skills.
Must be able thrive in a diverse, fast-paced collaborative studio environment.
Section 508-compliance coding knowledge, an advantage.
Expert knowledge of Adobe Creative Suite software products (InDesign, Illustrator,
Photoshop and, Microsoft Office suite (Word, PowerPoint, Outlook, Excel).
Knowledge of illustration, motion graphics, and video production, an advantage.
Excellent verbal and written communications skills.
Must be able to read, write, and speak fluent English.
Problem Solving & Impact:
Works on problems that are diverse in scope and require judgment in resolving or making recommendations for solutions.
Respond to client feedback in a timely and professional manner
Exercises judgment within defined policies and procedures to obtain solutions to perform duties.
Decisions made generally affect own job or specific functional area.
Serves as a mentor or lead to less experienced staff and consultants.
Works closely with junior designers to shape the nature of work and context of the full project.
Masters Degree or its International Equivalent in Graphic Design, Communication Design, Publications or Related Field preferred
Minimum 10+ years professional experience in Communications Design.
Minimum of 3+ years of experience with a design studio, communications agency or public relations (PR)/advertising firm.
Experience with brand standards, compliance and demographic information.
Experience developing and updating assets.
Demonstrated experience dealing with different circumstances and clients.
Non-governmental organization (NGO) experience preferred.
Technology to be Used:
Apple Macintosh, Adobe Creative Suite, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, Monday.com, telephone, cell phone and printer/copier.
*Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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