Public Information/Communications Intern

Tags: internship English translation language Environment
  • Added Date: Monday, 04 December 2023
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Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate TypeInternship

Target Start Date2024-01-01

Job Posting End DateDecember 25, 2023

Terms of ReferenceTERMS OF REFERENCE

Internship with UNHCR in Albania
PI/Communications Intern

Organizational Unit: UNHCR Representation in Albania /External
Relations Unit
Duty station: Tirana, Albania
Type of Contract: Internship (Full Time & Office-based)
Duration: Four months (with possibility of extension up to eight months)
Expected start date: January 2023

Background information/Organizational Context

Established in 1950, UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. UNHCR works to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. This position is based out of UNHCR country operation in Tirana, Albania. In Albania, UNHCR works to support the strengthening of national asylum systems and related processes to provide protection and viable solutions to refugees and asylum-seekers. To this end, UNHCR invests in strategic communication efforts, aiming to engage and influence a broad audience. UNHCR leverages a diverse array of multimedia resources, encompassing written articles, photography, and video content, disseminated through online channels and social media to effectively reach and resonate with its target audiences.

Duties and Responsibilities
The incumbent will be required to perform the following activities:

Digital Engagement and Storytelling:
โ€ข Facilitate the creation and publication of bilingual content on the Officeโ€™s social media channels to boost digital engagement and outreach.
โ€ข Analyse social media metrics and derive insights to refine content strategies and enhance audience interaction.
โ€ข Keep informed of the latest Albanian social media trends to inform the creation of relevant and engaging content.
โ€ข Collaborate with UNHCR partners to collect compelling stories that highlight human experiences.
Media Monitoring:
โ€ข Conduct ongoing monitoring of both traditional and new media to identify and assess information that is pertinent to stakeholder populations.
Media Engagement:
โ€ข Maintain an up-to-date media contact list to facilitate effective communication distribution and to support the strengthening and expansion of media partnerships.
Event Management:
โ€ข Aid in the organization and implementation of public information events, including managing logistics and promotional activities.
Public Information and Visibility Materials Support:
โ€ข Support coordination within the team to ensure the design, production and inventory management of public information and visibility materials are executed effectively.
Translation Support:
โ€ข Provide translation assistance for a variety of documents, communications, and materials between English and Albanian, facilitating the Officeโ€™s ability to reach a multilingual audience.

To be considered for an internship, candidates must:

โ€ข be a recent graduate* or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO;
โ€ข have completed at least two years of undergraduate studies in a field relevant to, or of interest to, the work of the organization; and
โ€ข not have immediate relatives (father, mother, brother, or sister) working for UNHCR as a staff member on any contract type or as an affiliate at the time of application.

*Recent graduates are considered to be candidates who completed their studies within two years of applying for an internship with UNHCR.

Minimum qualifications required

โ€ข Educational Background: A recent graduate or currently enrolled in an undergraduate or graduate program at a university or higher education institution, with a focus on Journalism, Mass Communication, Digital Communication, Social Sciences, or a related field.
โ€ข Language Proficiency and Writing Skills: Exceptional command of both English and Albanian, accompanied by outstanding writing skills in both languages, suitable for high-quality content creation and audience engagement.

Desirable qualifications

โ€ข Technical Proficiency and Digital Literacy: Demonstrated ability in photography and graphic design, including familiarity with Adobe Photoshop, Illustrator, Adobe Premiere, and Canva, to create compelling visual content.
โ€ข Communications and Media Acumen: A strong understanding of and interest in communications, traditional and digital media strategies, and a passion for storytelling that resonates with diverse audiences.
โ€ข Interpersonal and Coordination Skills: Superior interpersonal communication skills, with the capability to effectively collaborate and coordinate activities within a team environment and across various departments to support comprehensive communication efforts


Interns who do not receive financial support from an outside party will receive a monthly Food and Local Transportation Allowance (the Allowance), payable in local currency via bank transfer. The monthly amount of the Allowance is: 70% of the monthly net salary of the GS level 3 step 1 in Albania.

Interns are fully responsible for arranging medical insurance covering the full internship period. UNHCR accepts no responsibility for any costs connected to medical insurance of interns. A copy of proof of a valid medical insurance covering the period of the Internship Agreement is required by UNHCR.

Upon completion of the internship, interns are provided with an official UNHCR attestation letter and upon request and agreement with the supervisor a letter of recommendation. The incumbent will be required to hold a valid medical insurance covering the full period of the internship.


The selection process will include both a written test and a competency-based interview for shortlisted candidates, each carrying equal weight in the final assessment.

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

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Other informationThis position doesn't require a functional clearance

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