Protection Manager- (Roving Mobile Response Team)

  • Added Date: Monday, 17 February 2020
  • Deadline Date: Monday, 02 March 2020

We are looking for a highly qualified, self-motivated Protection Manager who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.


Danish Refugee Council (DRC) is operational in South Sudan since 2005, working with the overall aim of achieving durable solutions for displaced populations. The Danish Demining Group (DDG) started Humanitarian Mine Action in 2006.

Danish Refugee Council main programme objectives (2019-2021) in South Sudan are:

  1. To save lives and alleviate suffering among displaced people and their hosts

  2. To reduce displacement related risks and support and facilitate solutions

  3. To promote peaceful, inclusive and resilient societies and address root causes to displacement

DRC primarily operates across Upper Nile and Unity states, both of which are heavily affected by conflict and experience high numbers of internally displaced populations as well as refugees in need of humanitarian assistance. DRC has operational bases in Maban, Malakal, Kodok and Aburoc in Upper Nile and in Bentiu, Mayom, Kodok and Ajuong Thok in Unity state, supported by a country-office in Juba.

DRC recently developed important multi-sectorial mobile response teams based in Juba able to rapidly respond to new and urgent humanitarian situations countrywide at short notice to conduct assessments and responses

Purpose of the post

Under the direct supervision of the Emergency Manager and with the technical support from the Protection Coordinator, the Mobile Protection Manager will be responsible for the implementation of DRC Mobile Protection programs in South Sudan. The Mobile Protection Manager will implement DRC Mobile response program to respond to displacement crises across the country with a focus on active and rapid post displacement protection programming. This includes pre-planning, follow up of new emergencies and displacement with the cluster and other partners; conducting rapid protection assessment; ensuring rapidity of response; determine scale of assistance and timely delivery of program activities, including general protection, gender-based violence (GBV), and child protection responses. She/he will work with protection partners and mainstream protection with other humanitarian actors by building capacity, increasing community engagement, and strengthening mechanisms for self-protection by communities. The Mobile Protection Manager will also contribute in the process of increasing DRC emergency response capacity through the regular updating of country emergency preparedness and response plans.


To achieve the objectives of the position, the Mobile Protection manager will perform the following tasks and undertake the following responsibilities:


  • Plan and timely Implementation of DRC protection response during displacements (due to conflict or natural disasters) and other emergencies as they arise with a greater focus on population movement monitoring, information management, coordination, community engagement, community services, lifesaving distributions and advocacy in South Sudan;
  • Undertake timely rapid protection assessments in new areas with a greater focus on protection, GBV and child protection, while also identifying multi-sector needs; produce assessment reports in a timely manner; Rigorous application of project cycle management standards at field level to achieve protection program quality in design, implementation and monitoring; i.e strengthening data collection, in-depth reporting and analyses, monitoring accountability initiatives, and documenting the impact of DRC presence in the field;
  • Collaborate with the Emergency Manager and protection coordinator to define the scope and objectives of DRC protection response to each specific emergency;
  • Oversee the implementation of the mobile protection responses and ensure that stated goals and objectives are met;
  • Produce structured work plan for each emergency deployment;
  • Supervise and provide capacity building trainings to the national mobile protection and other sector response team, on general protection, GBV and child protection;
  • Lead deployment team in provision of Provide guidance during assessment and emergency response;
  • Provide regular updates on ongoing missions to the Emergency Manager and the protection technical coordinator;
  • Ensure synergy between protection and other sectors response at the field level but also across DRC area programs throughout the country.
  • In collaboration with the Emergency Manager and Safety adviser, closely monitor the situation and development in population movements, security context, accessibility constraints, and natural or environmental phenomena;
  • Closely work with the Emergency Manager and safety adviser in planning and implementing appropriate safety measures that safeguard DRC team and assets during deployment;
  • Ensure compliance with DRC and international policy, procedures and practices throughout emergency response activities, including adherence to Do No Harm principles, GBV guiding principles, and Child protection minimum standards;
  • Preparation of necessary logistic and financial requirements prior to any mission deployment;
  • Collaborate with the Emergency Manager, Protection coordinator and with other support departments in the development of concept notes and/or proposals and budgets for ongoing and future mobile response;
  • Contribute to the strategic direction of the country Mobile response with greater focus on protection through participation in strategy planning meetings and developing strategic documents.

Budgeting, Budget expenditure and Budget Tracking

  • Prepare cash needs for any mission deployment and ensure the timely request and submission to the finance department
  • Prepare monthly forecasts for the Protection program and track budget expenditures to ensure timely utilization of funds vis-à-vis work plans, and implementation schedules and adjust budget forecasts when needed.
  • Guide the team in preparation of procurement plans for protection project activities and coordinate with logistics personnel for their submission for procurement and shipment to Field Office.
  • Track procurement plans on weekly and monthly basis and provide feedback to the procurement department for corrections and adjustments.

Human Resources and Administration

  • Overall responsibility for managing the national mobile protection staff including ensuring positive and collaborative working relationships in line with DRC's Code of Conduct and assessing staff capacity to provide or recommend relevant training or coaching as needed.
  • Initiate the recruitment of national mobile protection staff and, in coordination with the HR department, ensure that procedures are followed.
  • Conduct Performance planning and appraisal for staff, identifying areas for capacity building and training. Contribute activity to the evolution of the country office nationalization strategy and policies.
  • Carry out protection staff skills needs assessments, prepare annual capacity building and training plans in consultation with the line manager, Protection Coordinator and HR Manager and oversee the execution of the plan.
  • Ensure timely and effective staff recruitment and induction processes, and regularly review staffing structures and staff deployment plans ensuring appropriate gender balance, paying sensitivity to ethnic contexts and expanding opportunities for nationalization.
  • Ensure staff is well versed on the DRC's Code of Conduct, accountability, respectful dialogue with communities, and prevention of sexual exploitation and abuse.

Supply Chain, Safety and Security

  • Develop supply/procurement plans for mobile protection activities and coordinate with the Logistics personnel for their delivery to the field as per project planning.
  • Ensure staff compliance with security management rules and procedures (for i.e. ensuring relevant documentation and procedures are understood and adhered to by staff).
  • Ensure the participation of all staff in pre deployment safety and context briefing before any deportment
  • Ensure all staff have a specific mission order for deployment for assessment and interventions

Coordination and Representation

  • Represent DRC and actively participate in various cluster, coordination, and other meetings relevant to protection issues in consultation with the Line manager. This may include attending and providing presentations on assessments at the general protection cluster, the GBV sub-cluster, the child protection sub-cluster and the mine action sub-cluster, when requested. Liaise with partners, local authorities, and local communities whenever it serves the objectives of the program in the area of protection at field level.
  • Forge strong information and experience sharing relationships with protection teams in other DRC South Sudan program locations.
  • Identify gaps in service provision to displaced communities, proactively referring those gaps to relevant forums or advocating with government authorities or humanitarian partners for additional support
  • Represent DRC at local level humanitarian response coordination meetings providing feedback and analysis to the Emergency Manager with recommendations for future planning;
  • Perform other relevant duties assigned by the line manager

Liaise regularly and work closely with other sector response team and DRC normal programs program, operations and finance staff at national and field sites to coordinate program planning.

About You

In this position, you are expected to demonstrate each of DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results through the Regional team both to position DRC and ensure excellence in all deliverable.
  • Collaborating: You lead regional initiatives and processes by involving relevant parties and encouraging feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

Moreover, we also expect the following:

Experience and technical competencies

  • University degree in law, international cooperation, social sciences or social work (bachelors as a minimum);
  • ​Solid experience in protection program design and implementation (minimum 5 years)- including but not limited to rapid protection assessments, protection monitoring, identifying and providing assistance to Persons with Special Needs, service mapping and referral pathway development, gender-based violence prevention and response, child protection activities, and establishing community based protection approaches;
  • Experience in managing complex humanitarian programming. Previous experience in emergency or conflict-afflicted setting is required;
  • Experience in managing protection projects, including understanding of protection information management, protection indicators, outputs and outcomes, and including general protection, child protection and GBV prevention and response activities.
  • Solid experience in project cycle management, including proposal writing, budget management and donor reporting;
  • Experience of coordinating activities across locations;
  • Demonstrated experience in evidence-based monitoring and evaluation standards;
  • Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics;
  • Experience of designing and using tools for monitoring programme activities and achievements against the LFA;
  • Experience with different donors programming i.e. EC, BPRM, UNHCR, ECHO, OFDA, FAO, CHF and Danida preferred;
  • Proven experience of capacity building and training, including preparation of materials and facilitation and roll out of a training plan, particularly on the topics of human rights, protection mainstreaming, community based protection, gender based violence guiding principles, child protection minimum standards, protection information dissemination;
  • Knowledge of finance monitoring and follow up tools;
  • Ability for rapid analysis of very complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies;
  • Higher level of diplomatic, access negotiation, and coordination skills are essential, both for internal coordination and for working with key stakeholders;
  • Demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies;
  • Experience of managing programs in a complex and rapidly changing security context;
  • Established capacity to deal with stressful situations, willingness to work in remote and isolated location;
  • Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes;
  • Strong commitment to DRC vision, mission and core values;
  • Good computer and IT skills and strong English communication and writing skills

Desirable qualifications

  • Consistently approaches work with energy and a positive, constructive attitude;
  • A keen understanding of political complexities in the South Sudan context;
  • Self-motivated and able to work with a minimum of guidance and supervision;
  • Experience working in security-sensitive environments and enforcement of team security protocols is an asset.


Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position will be placed at Employment Band – F2 (Management).

Key stakeholders: (internal and external)

Emergency Manager, Protection Technical Coordinator, protection team and other sector teams in (CCCM, FSL, NFI), DRC protection colleagues, protection cluster, Partner NGOs, communities, government officials, Juba support teams

This vacancy is archived.

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