Programme and Operations Officer - P3

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  • Added Date: Monday, 18 September 2023
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Grade: P3

Vacancy no.: DC/Dhaka/ P/2023/03
Publication date: 18 September 2023
Application deadline (midnight Geneva time): 8 October 2023

Job ID: 11222
Department: RO-Asia and the Pacific
Organization Unit: CO-Dhaka
Location: Dhaka
Contract type: Fixed Term

Contract duration: One year (with the possibility to renew)

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their candidature online by the above date.

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates.

    The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.

    Introduction

    Since 2013, the ILO has closely collaborated with and supported the Government of Bangladesh in enacting major legal and administrative reforms to uphold labour rights and improve workplace safety. Notable reforms include amendments to the Bangladesh Labour Act (BLA) in 2013 and 2018 the adoption of the Export Processing Zone (EPZ) Labour Act (ELA) in 2019, the formulation of the Bangladesh Labour Rules in 2015 and its amendment in 2022, as well as the formulation of the Bangladesh EPZ Labour Rules in 2022. While progress has been made, there is a need for effective institutional mechanisms to support the implementation of the new legislative framework.

    To maintain momentum and support Bangladesh's smooth graduation from LDC status, the CO Dhaka Office is working together with the Government of Bangladesh's and social partners under its Bangladesh Decent Work Country Programme (DWCP) for continued support to labour reform as per the ILO GB Road map of actions and Bangladesh National Action Plan (NAP) on the Labour Sector of Bangladesh (2021-2026).

    This work is organised under Labour Administration and Working Conditions (LAWC) cluster that is a composite of several individual development cooperation projects and is operated through seven technical work units: International Labour Standards, Labour Administration Reform, Labour Inspection, Occupational Safety and Health, and Industrial Safety, Social Dialogue as well as the Better Work Bangladesh unit. These units are coordinated under the overall leadership of a cluster program manager, with administrative, finance, general, and technical services provided by a Cluster Support unit.

    The breadth and depth of work required for this cluster of programmes will require a talented team that is able to grasp the complexities of the cluster approach, work cooperatively and deliver quality technical work as a team.

    Objectives:

    The main purpose of the position is to efficiently manage the operations for the LAWC cluster to achieve the cluster commitments and enhancing synergies, reducing overlaps, and increasing efficiency and collaboration in supporting Bangladesh's development goals related to labour administration and working conditions. This involves overseeing donor relations, results tracking and reporting, monitoring of resource use and knowledge management, partnership strategy development and coordination between technical units in support of the labour reforms.

    Roles and Responsibilities:

    The incumbent will work collaboratively with the management team, with cluster units and project teams, providing operations guidance, and promoting accountability, cooperation, and achievement of results. The incumbent will lead operations related staff. The incumbent ensures that cluster operational systems, processes, and procedures are applied according to the project management guidelines and that effective resource use and delivery of project activities is ensured. The incumbent will support all visibility and advocacy efforts, ensuring strategic communication and act as focal for partnership building with development partners.

    Reporting lines:

    Under the overall guidance of the Director of ILO Country Office and direct supervision of the Programme Manager of the Labour Administration and Working Condition Cluster (LAWC), the incumbent will contribute to the implementation of the LAWC Cluster in the areas of his/her competence. The incumbent will coordinate with and receive technical guidance and advice from relevant technical units from ILO headquarter (HQ) as well as technical specialists in the Regional Office for Asia and the Pacific (ROAP) and Decent Work Technical Support Team (DWT/CO-New Delhi). The incumbent will work closely with development partners, relevant UN Organizations as well as other international and national partners to successfully implement all the LAWC programmeโ€™s goals and activities.

    Description of Duties

    1. Leadership: Lead and optimize operational activities within the LAWC cluster to fulfil its goals. Develop and implement streamlined operational systems, processes, and procedures that foster collaboration, accountability, and efficiency, ensuring resource utilization supports LAWC program implementation effectively. Continuously monitor and evaluate operational performance, identifying areas for improvement and implementing strategies to enhance effectiveness, efficiency, and impact.
    2. Alignment with National Frameworks: Ensure alignment of all cluster activities with the Government of Bangladesh's development frameworks, including the Roadmap for addressing labour issues and the DWCP.
    3. Coordination and collaboration: Coordinate and liaise with the cluster program manager, technical work units, and the cluster support unit to ensure seamless coordination, collaboration, and integration of operational activities within the LAWC cluster as well as alignment in donor and partnership relations and to support integrated project implementation and reporting.
    4. Team Development: Foster a culture of teamwork, collaboration, and continuous improvement within the operations team. Provide guidance, support, and staff management, fostering professional development and nurturing a high-performing, motivated team.
    5. Strategic Partnerships: Develop and maintain effective strategies of partnerships through relationships with key stakeholders, including the Government of Bangladesh, ILO constituents, and other relevant partners, to facilitate collaboration, knowledge sharing, and effective implementation of operational activities.

    ๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

    โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

    6. Donor relationships: Establish and manage strategic partnerships with development partners and other key stakeholders. Manage existing donor relationships, including resource mobilization, serving as the main point of contact for donor communications, inquiries, and reporting requirements, ensuring timely and accurate submission of project reports and financial statements. Stay updated on relevant policies, regulations, and compliance requirements related to donor funding and partnership management and provide guidance and training to staff members on these matters.

    7. Monitoring and Evaluation: Support the implementation of a robust monitoring and evaluation framework to track progress toward cluster objectives. Regularly support assessments of the impact of cluster initiatives and make data-driven decisions for continuous improvement.
    8. Resource Mobilisation: Actively engage in resource mobilization efforts, including donor meetings and negotiations, to secure the necessary funding and support for the LAWC Cluster's initiatives.
    9. Reporting: Review reports on the cluster's activities, financial status, and achievements to development partners, adhering to established rules and procedures for transparency and accountability.
    10. Communication: Prepare regular reports, presentations, and other communication materials to provide updates on operational activities, achievements, and challenges to internal and external stakeholders
    11. Representation at Meetings: Under the close supervision and guidance of the Country Director and Programme Manager, represent the ILO and the Programme at donors' meetings, international, regional, and national fora on matters pertaining to his/her responsibilities.
    12. Budget Management: Support overview of funds/budgets allocated to the Programme and review the preparation of periodic progress reports for submission in accordance with established rules and procedures
    13. Perform other duties as may be assigned by the LAWC Programme Manager or CO-Dhaka Director.

    Required qualifications

    Education

    Advanced university degree (Masterโ€™s or equivalent) in business administration, international development, social sciences, development studies or related field with demonstrated expertise. A first-level university degree (Bachelorโ€™s or equivalent) in a relevant field with an additional two years of relevant experience will be accepted in lieu of an advanced university degree.

    Languages

    Excellent command of English (written and oral). Knowledge of Bengali language would be an advantage.

    Experience

    At least five years of professional experience in development, preferably in the context of labour rights, social dialogue, and occupational safety and health, including at the international level. Proven experience in project management to oversee and coordinate multiple initiatives, ensuring timely implementation and achievement of objectives. Demonstrated understanding of building and maintaining partnerships with donors, funding agencies, and other stakeholders.

    Technical requirements:

    โฆ Excellent computer/information, virtual communication application skills, including zoom, Teams, Word Processing, Excel, PowerPoint, etc. and ability to use other software packages required by the Office
    โฆ Demonstrated ability to effectively monitor work programme and resources.
    โฆ Sound knowledge of UN or ILOโ€™s policies, administrative procedures, and practices.
    โฆ Knowledge of financial rules and regulations.
    โฆ Ability to conduct action-oriented research and write analytical technical report in English.
    โฆ Ability to prepare result-based annual workplan and budget and implement in conformity with the ILO guidelines
    โฆ Ability to formulate project proposals, policy documents and record procedural matters.

    Competencies

    In addition to the ILO core competencies [Integrity and transparency; Sensitivity to diversity; Orientation to learning and knowledge sharing; Client orientation; Communication; Orientation to change; Ability to take responsibility for performance; Quality orientation; Collaboration], this position requires:

    โฆ Strong commitment to personal and professional integrity.
    โฆ Ability to maintain good working relationships with all project stakeholders
    โฆ Ability to understand and effectively work with Government, workers and employers organizations, non-government organizations and UN agencies.
    โฆ Good communication skills, both written and verbal, to successfully manage area of responsibility
    โฆ Ability to advocate and provide impactful policy advice.
    โฆ Ability to lead and work in a team and good interpersonal relations.
    โฆ Ability to promote a knowledge-sharing and learning culture, as well as to train and guide others to meet objectives at individual and group level.
    โฆ Decision making and problem-solving skills.
    โฆ Establishes high quality standards for own delivery
    โฆ Sets detailed plans; is personally well organised and structured; anticipates and prepares for problems.
    โฆ Excellent analytical and problem-solving skills to effectively assess program performance and identify areas for improvement.
    โฆ Ability to work under time pressure and meet deadlines.
    โฆ Ability to work in diversified environments.
    โฆ Clear commitment to mainstream gender and disability into project activities.
    โฆ Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

    Conditions of employment

    • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
    • Any extension of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

      For more information on conditions of employment, please visit the ILO Jobs International Recruitment page.

      Recruitment process

      Please note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs. The system provides instructions for online application procedures.

      Applicants will be contacted directly if selected for a written test and/or an interview.

      Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including technical tests or interviews.

      The ILO has zero tolerance for acts of sexual exploitation and abuse (SEA) and is determined to ensure that all staff members and all beneficiaries of ILO assistance do not suffer, directly or indirectly, from sexual exploitation and abuse.
      To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organisation, the ILO may conduct a background verification of candidates under consideration.

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      The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

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