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POPULATION SERVICES INTERNATIONAL (PSI)
REQUEST FOR PROPOSALS
FOR THE PROVISION OF PROFESSIONAL EMPLOYER ORGANIZATION (PEO)
REQUEST FOR PROPOSAL (RFP) NO. : 2024DRCWASHHR
TO PROVIDE : PROFESSIONAL EMPLOYER ORGANIZATION SERVICES
ISSUE DATE : 20 March 2024
LAST DATE FOR RECEIPT OF CLARIFICATION QUESTIONS BY PSI : 26 March 2024
LAST DATE FOR RESPONSES BY PSI : 28 March 2024
RFP CLOSING DATE AND TIME : 4 April 2024 12:00pm EST
PROPOSALS MAY BE DELIVERED BY EMAIL To : PSIDRCHR@psi.org
Introduction
Population Services International (PSI) is a global nonprofit organization focused on encouraging healthy behavior and increasing the affordability of health products. PSI was founded in 1970 to improve reproductive health using commercial marketing strategies and has expanded to work in over 40 countries in the areas of malaria, family planning, HIV, diarrhea, pneumonia and sanitation. PSI is headquartered in Washington, DC. A hallmark of PSI is a commitment to the principle that health services and products are most effective when they are accompanied by robust communications and distribution efforts that help ensure wide acceptance and proper use. PSI works in partnership with local governments, ministries of health and local organizations to create health solutions that are built to last. For further information on PSIโs size, scope, structure, and strategy refer to www.psi.org.
PSIโs work in Democratic Republic of the Congo (DRC)
The Rural and Peri-Urban Market-Based Sanitation (RPU-MBS) activity that will be implemented by PSI aims to deliver transformational solutions to the persistent challenges of accessing and using quality sanitation services for communities in the North and South Kivu Region of the DRC. The activity will do this by improving business enabling environments, sanitation enterprise viability, and supply chains; activating demand for affordable, desirable, and convenient sanitation products; strengthening policy and governance for sanitation; and co-creating financing solutions that enable enterprises, households, and communities to meet at the intersection of supply and demand.
 
RFP SCOPE OF WORK
There are over โ300 PSIโersโ in the U.S. and 5,000 โPSIโersโ total around the world. While โPSIโersโ typical working from locations where PSI has established operations, on occasion we have a need to hire talent that is based in a location where we do not operate. PSI is looking for a solution to ensure that in these instances we are compliant with requirements for employing local staff.
Given our nature of work and always changing global workforce, additional needs for EOR or payroll solution are being requested. Employees will typically not require support on work authorization.
Immediately, we are looking for a solution for hiring and maintaining staff in DRC. PSI does not currently have an office in DRC, but we will soon be hiring an international assignee and national staff to support a new private sector WASH project.
PSI would like the firm to:
Serve as the employer-of-record (EOR) for thirteen Congolese employees.Advise on appropriate local benefits packages for thirteen Congolese employees to meet local labor law and offer competitive packages to staff.Conduct a salary benchmarking exercise to determine appropriate salary ranges for position like those that will be hired for the project.Provide legal and human resource (HR) services for thirteen local Congolese employees, including: Recruitment of thirteen Congolese employees with support from PSI teamAdministration of thirteen Congolese employee contractsUse of a user-friendly software system for employee timekeeping (time entry and approval), processing payroll (including tax and statutory payments), tracking and accruing leave and other benefits,Assure compliance with local tax and labor laws, including submission of necessary documentation to the relevant authorities.Archiving of both hard and electronic copies of all employment documents to meet funder and local legal requirements and for audit purposes.Troubleshooting local HR matters as they arise.Secure an international work visa for three international staff, who will be PSI employees hired through our Washington DC office, based in Goma for approximately 3 years.Assure compliance with local tax and labor laws, including submission of necessarydocumentation to the relevant authorities for on international staff person.Provide advisory services on topics related to:
Best practices around interviewing, managing and operating in each country.Compensation analysis.Local regulations and policies.Provide customized reports/analysis on:
Benefits (Enrollment, termination)Data review (Audit trail, missing data, point-in-time)Employee Info (Age profile, birthdays, EEO-1, employment status history, gender profile, job history, salary history, years of service)Headcount and turnover (Additions and terminations, employee turnover, headcount, turnover rate)Hiring (Applicant funnel, applicant sources, applicants by disability and gender, applicants by race and gender, applicants by veteran status and gender)Payroll (Last pay change, payroll changes, salary history)Time off (Time off balances, time off schedule, time off used)Translate onboarding documents to local languages where it is a legal requirement.
 
Clarifications
Inquiries concerning this RFP must be submitted in writing, to be received by the date shown on the Cover Page. Such inquiries shall be sent by email, directed to
Attention: Catalina Jermann
Email: PSIDRCHR@psi.org
PSI is under no obligation to consider or respond to questions that are not received by that date.
Bid Preparation
Bidders should submit their responses to this RFP to include:
Technical Proposal
Your proposal should provide basic information about your Company and relevant service offerings.
It should have a section addressing each of the following areas:
Company ProfileApproachResponsiveness to the Scope of WorkReferencesFinancial Proposal
PSI is interested in pricing for payroll and full PEO services. Bidders should please provide the cost breakdowns and frequency for all fees which may include the below:
Additionally, bidders should respond to the following questions:
What is the pricing model for each of your services? What other fees can we anticipate?With regards to pricing, if a flat rate is possible, please state so. Flat rate is the preferred option for PSI.Please confirm the frequency of your invoicing requirements.
Bid Submission
All proposals must be in writing, in the English or French language, and manually signed and dated by an authorized employee of the Bidder. They may be emailed as shown on the RFQ cover page.
Proposals may not be altered, corrected or withdrawn after the Date of Receipt, except that PSI, at its sole discretion, may permit correction of arithmetic errors, transposition errors, or other clerical or minor mistakes, in cases in which PSI deems that both the mistake and the intended proposal can be established conclusively on the face of the proposal. Other than the mistakes listed in the previous sentence, no mistakes alleged by a Bidder after the Date of Receipt will be permitted to be corrected.
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