โ programs for a range of stakeholders including donors, government agencies, internal staff and participants. They work closely with Mercy Corps Liberia departments and partners, to raise awareness about our work and engage audiences with stories and information of interest. This position has high potential for growth and development, and will include significant exposure to program and grant management functions.
LEARNING OBJECTIVES: The learning objectives will be co-designed with the selected intern and fit to their individual interests and aspirations. Some anticipated learning outcomes include: understanding of the program management cycle, knowledge management processes, communications and strategy. DELIVERABLES: COMMUNICATIONS โ Support in developing a communications strategy for Mercy Corps Liberia โ Develop program specific content including success stories, communication briefs, press releases, fact sheets and capacity statements โ Increase visibility of Mercy Corps Liberiaโs work by publishing content through radio, print and digital media platforms REPORTING โ Compile monthly programmatic reports for internal documentation โ Support program leads to compile donor reports on a quarterly, semi-annual and annual basis โ Develop success stories and lessons learned in contribution to donor reports STRATEGY โ Track Mercy Corps Liberiaโs progress on country strategy actualization โ Track trends related to key strategy outcome areas โ Support with the design, writing and review of new proposals KNOWLEDGE MANAGEMENT โ Ensure proper filing of program documents in line with PM@MC minimum standards โ Provide support and mentoring to program staff to effectively utilize program filing structures โ Provide documentation support during key program management meetings including BvAs, regular program meetings, learning and reflection meetings, etc. THE IDEAL CANDIDATE:
- Bachelorโs degree from a minority-serving institution (MSI) in any relevant field; pursuing or recently completed a graduate degree from a minority-serving institution (MSI);
- Exceptional written, verbal and interpersonal communication skills in English;
- Experience in writing, communications, journalism, reporting and/or knowledge management;
- Experience developing captivating content;
- Ability to uphold a strict level of confidentiality;
- Proficient in Microsoft Office Suites, experience with design software (Adobe, Canva, etc) preferred;
- Exceptional time management, planning and organizational skills;
- Ability to work independently, dynamically and effectively under pressure;
- Ability to coordinate and collaborate across departments with a variety of stakeholders;
- Must be analytical, detail-oriented, conscientious and flexible;
- Self-starter and persistent. The Knowledge Management Intern must have exceptional written and analytical skills. They can read a document and quickly capture key ideas and provide critical and constructive feedback. They need to be a fast learner, who thinks quickly on their feet, but also doesnโt succumb to pressure. They are dynamic and can work simultaneously on multiple tasks with a willingness and ability to work effectively with a wide variety of people. They can work as part of a team and coordinate with all stakeholders. When there is a gap, they step in to fill it, working proactively to ensure work gets done, no matter who is responsible. LIVING CONDITIONS: The Knowledge Management Internship is based in Monrovia. The location is accompanied and secure. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. Staff have good access to services, medical, electricity, and water, etc. Mercy Corps interns represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all in-country venues. In Monrovia, the location is accompanied and secure. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. Staff have good access to services, medical, electricity, and water, etc. Mercy Corps Diversity Statement Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the worldโs most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. Equal Employment Opportunity Statement Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. Mercy Corps Headquarters: 45 SW Ankeny Street, Portland, Oregon 97204 Mercy Corps: https://www.mercycorps.org/ In your statement, you are encouraged to discuss any relevant experience, and demonstrate your interest. Your application will be reviewed by the Mercy Corps team and shortlisted candidates will be contacted directly for interviews.