Overall purpose of the role:
The Management Information Systems (MIS) Officer is responsible for planning, development and implementation of IT hardware, software applications, programming, system networking, and provision of ICT training and capacity building support under the Kakuma Area (refugee operation and the wider Turkana County). The MIS Officer will also be responsible for the management of staff under his/her direct supervision and in-charge of the administrative supervision of the Youth Centre in Kakuma 4 and other DRC ICT hubs operated under Kakuma Area. The holder of the position reports directly to the Area Manager and provide day-to-day administrative supervision for one Livelihood Assistant โ ICT Training and the Incentive Workers at the ICT training Centres.
Responsibilities:
R1. Planning and budgeting:
R2. Ensuring effective ICT system operations and networking:
Perform software installations, ensure installation of updates of software and provide support for day-to-day systems operations; Manage the computer lab at the DRC Youth Center in Kakuma Camp 4 Configuration and setup of the LAN, ensuring the right standards are followed Upgrade hardware and software as needed Track software licenses in operation Setup efficient local and offsite backupR3. Ensure ICT system security and integrity:
In line with DRC management information systems security protocols, ensure that established procedures and standards for access to data processing facilities and the data itself are adhered to; Setup and maintain centralized anti-virus server and ensure automatic updates Perform preventive maintenance service on all IT equipment on a scheduled basis Perform general repairs on IT equipment and peripherals as neededR4. Provide effective ICT administrative support:
Overall in-charge of the administrative function of the Kakuma 4 Youth Centre and other ICT hubs set up under the Kakuma Area operation; Maintain an inventory schedule of all IT equipment and software in use; diagnose status and performance on a regular basis Maintain a record of all equipment received for repairs and maintenance Provide help desk and technical support to end usersR5. Support for ICT Training:
Provide training for beneficiaries taking basic and advanced ICT on specific topics; Provide effective management of the whole training cycle including reward and certification processesExperience and technical competencies:
DRCโs Core competencies:
All DRC roles require the post-holder to master the below DRCโs core competencies:
Conditions:
Contract duration: 3-months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Employment Category: Band I2
Reporting to: Area Manager
Availability: October 2024
Location: Kakuma
Key stakeholders:
Internal: DRC staff / implementing field teams, ICT training beneficiaries, Area SMT, Country Office SMT
External: ICT Suppliers/Vendors, and other service providers, Other NGOs/ INGOs, Implementing partners, Funding partners/donors
General
Commitments:
DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)
Application Process:
Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicantโs most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered.
We only accept applications sent via our online-application form on www.drc.ngo under Vacancies. Applications should be sent no later than: 17th September 2024.
Gender Equality:
DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates and those from minority groups are strongly encouraged to apply.