Hardship LevelC
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS4
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-08-01
Job Posting End DateJune 27, 2023
Standard Job DescriptionInformation Management Assistant Organizational Setting and Work Relationships The Information Management Assistant assists in the production, collection and dissemination of information on UNHCR population of concern, including but not limited to Protection and Programme/Field information, based on standards and systems developed at Country Office level. The incumbent compiles data on populations of concern and on programmatic activities of UNHCR partners. S/he also supports the Protection Team in operationalizing protection monitoring systems. Contacts are mainly with UNHCR colleagues in the same duty station to exchange information and to discuss workplans. External contacts may be with UNHCR partners and - more limitedly - with the Protection Sector partners, in consultation with the Protection Officer and the Assistant Protection Officer. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data and assist producing summary statistics. - Assist in the collection of relevant information data from UNHCR Protection and other partners, in coordination with the relevant Units in the Office. - Liaise with partners and review relevant data and information produced. - Assist UNHCR Protection team in developing and implementing data collection plans and instruments (i.e. needs assessment, response monitoring) for baseline and context-specific information needs. - Support and leverage geographic data for map production and use in geographic information systems (GIS). - Share UNHCR and Protection Sector data and information with partner agencies. - Assist in developing and maintaining database management systems. - Liaise with UNHCR partners and Sector partners. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Information Technology, Demography, Statistics, Geographic Information Systems, Information Management, Information Systems (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience with handling confidential data and demonstrated understanding of different data collection methodologies. Desirable Completion of UNHCR learning programmes or specific training relevant to functions of the position. Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures. Knowledge of mapping applications. Functional Skills DM-Data collection methodologies IM-Information Management (related technical requirements & Operating Procedures) IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The Information Management Assistant assists in the production, collection and dissemination of information on UNHCR population of concern, including but not limited to Protection and Programme/Field information, based on standards and systems developed at Country Office level. The incumbent compiles data on populations of concern and on programmatic activities of UNHCR partners. S/he also supports the Protection Team in operationalizing protection monitoring systems.
The position is in the UNHCR Field Unit in Caracas, Venezuela, which is classified as a duty station C. It is located in Altamira, Chacao Municipality, where some of the UN agencies and most of the official residences are located. Also, Altamira is one of the safest areas in the city. Nonetheless, several challenges affect this area being one of the main places for protest clashes. Due to its economic flow, it is also a vulnerable place for robbery and common crimes.
The Information Management Assistant will report to the Head of the Field Unit Caracas. S/he must be proactive, constantly motivated, and must have the capacity to innovate and update its knowledge about systems. The IM Assistant proposes solutions or improvements to IM processes and collaborates in the design and update of IM products for regular online dissemination. S/he should have a facility for teamwork from an inclusive and concerted perspective. Contacts are mainly with UNHCR colleagues in the same duty station to exchange information and to discuss workplans. External contacts may be with UNHCR partners and - more limitedly - with the Protection Sector partners, in consultation with the Associated Protection Officer. Motivation to achieve objectives and fast adaptability to changes in the strategic priorities of the operation are needed. Therefore previous experience in these areas is essential.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
Please also note that recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against COVID-19.
Required languages (expected Overall ability is at least B2 level): Spanish
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Living and Working Conditions:
Additional Qualifications
SkillsDM-Data collection methodologies, IM-Information Management (related technical requirements & Operating Procedures), IT-Microsoft Excel
Education
CertificationsDemographics - Other, Geographic Information Systems - Other, HCR Learning Program - UNHCR, Information Management - Other, Information Technology - Other, Statistics - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Teamwork & collaboration, Technological awareness
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Compendium
Additional InformationNot signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview.
The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations
The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Functional clearanceThis position doesn't require a functional clearance