Position:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ICLA Technical Assistantย
Reports to:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ICLA Team Leader ย
Supervision of:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ICLA incentive volunteers when required.
Duty station:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Tripoli, Libya.
Travel:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 40% Domestically outside of duty station based on programme needs and occasionally to Tunis.
Project number:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย LYFM2211, LYFM2208, LYFM2301
Duration and type of contract:ย 31 December 2023, renewable based on performance, funding, and the need for the positionAll NRC employees are expected to work in accordance with the organizationโs core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.
All NRC employees are expected to work in accordance with the organizationโs core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.ย
Background
The Norwegian Refugee Council is an international, independent, humanitarian, nongovernmental organization that provides assistance to refugeesโ and internally displaced people in many countries worldwide including Libya. As a part of its assistance, NRC provides information, counselling and legal assistance (ICLA) services to empower beneficiaries and support them to claim and exercise their rights. NRC beneficiaries include Refugees, internally displaced people, and members of host community.
Role and responsibilitiesGeneric responsibilities
The ICLA Technical Assistant will provide information, counselling and assistance to internally displaced persons (IDPs). This will encompass, in particular:ย
Specific responsibilitiesย
Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:ย
Stays updated regarding internal procedures and thematic guidelines,Delivers individual and group information sessions (GIS) and individual counselling on various topics including legal and civil documentation, housing, land and property rights and work rights,Ensures protection mainstreaming in field activities, including identification of cases for protection referrals,Undertakes day to day data collection and data entry related to field activities and participates in field mapping exercises,Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants when required and as instructed by the line manager and project management,Oversight of referrals to local aid organizations both national and international,Ensuring that partner organizations fully comply with agreed case management and client handling procedures,Supporting the ICLA officer and TL in the oversight of volunteer workers, maintaining attendance sheets and coordinating with NRC support colleagues on processing of payments,Conduct regular post service monitoring exercises for ICLA services,Any other task relevant to the position as requested by the line manager.ยCritical interfaces:ย
Programmatic strategic and operations support: ICLA Specialist, country office, relevant core competency implementation staffSupport functions: Area Manager, HR, Finance, Logistics, M&E, Access Coordinator,Security: Safety and Security Coordinator and Officer at the area2.ย Competenciesย
Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:ย
Professional competenciesยThese are skills, knowledge and experience that are important for effective performance.ย
Generic professional competencies for this position:ย
University degree/diploma in social sciences, political sciences, law or other related fieldsย Basic knowledge about data management and computer skillsExperience in working in a humanitarian/recovery context.Native fluency in Arabic.ย Work proficiency and excellent drafting skills in English.ยContext related skills, knowledge and experience:ย
Knowledge of the displacement context in Libya.ย Knowledge of the migrants and refugee protection issues is considered a strong advantage.ย Knowledge of Libyan law and regulation is an added advantage.ย2. ย Behavioral competenciesย
Ability to prioritize large workloads and meet tight deadlines.ย Excellent analytical skillsExcellent communication skillsย Ability to effectively plan to deliver results.ย Good stress management skillsย3.ย Performance Managementย
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRCโs Performance Management System. The following documents will be used for performance reviews:ย
The Job Description,The individual Work- and Professional Development Plan,The Competency Framework and targets. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.