Field Office Manager Chad Iriba

About the Context

As of mid-2025, Eastern Chad has received over 850,000 Sudanese refugees and over 250,000 Chadian returnees since the start of the Sudan conflict in April 2023, with thousands continuing to arrive, particularly into Wadi Fira and Ouaddaï. This mass displacement is placing immense pressure on already scarce resources and straining local host communities, leading to widespread and acute needs across the WASH, Shelter, and Protection sectors. Access to clean, safe water is limited; sanitation infrastructure is insufficient for both refugee camps and host communities. Hygiene concerns particularly among new arrivals walking long distances without proper facilities. Many refugees arrive with few belongings. Makeshift shelters; need for items like mats, blankets, cooking utensils, stoves. Shelter gaps remain as well as access to land for any organisations able to implement. NRC is currently responding in Shelter and WASH with current NORAD and regional SDC funding. ECHO amount to be confirmed this week.

Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for 

We are seeking a Field Office Manager (FM) to provide operational leadership and coordination of NRC’s activities at the field office level. This role is pivotal in ensuring efficient, secure, and accountable management of both programmes and support functions in the designated field location.

As the FM, you will oversee daily operations of the field office, including staff management, programme coordination, support functions, external engagement and representation.

Additionally, you will address operational challenges in complex contexts, whether due to scale of response, remoteness, security environment, access constraints, or the need for external representation.

This position demands dedicated, senior leadership at the field level. You will operate under the overall management of the Area Office and report directly to the Area Manager.

What you will do 

Team Management & Leadership: Line manage both program and support teams, defining clear performance objectives and monitoring their progress. 

Institutional Representation: Actively participate in the Country Management Group (CMG) 

Project Cycle Management: Collaborate with the Country Office on activity implementation, project proposal development, and donor reporting. 

Budget Management: Contribute to the development of Field Office budget and ensure optimal and compliant use of financial resources. 

Human Resources & Development: Oversee recruitment, induction, and capacity building for all Field Office staff, ensuring a strong focus on professional growth. 

Emergency Response: Conduct needs assessments within the operational area and develop/implement emergency response plans as required. 

Safety & Duty of Care: Promote health, safety, and well-being standards in close coordination with Humanitarian Access and Safety (HAS) and HR teams.

Please download the detailed job description to learn more about the position JD Field Manager Chad Iriba.pdf

What you will bring 

Professional Competencies

Minimum of three (3) years’ experience as a Project Manager or Area Manager in a humanitarian context 

Technical expertise in the implementation of WASH projects in emergency settings 

Previous experience working in complex and volatile contexts

Documented results related to the responsibilities of the position 

Self-awareness of own leadership competencies and profile 

Fluency in French, both written and spoken 

Context related skills, knowledge and experience 

Knowledge of the Chad/Darfur context 

Experience with emergency programme setups 

Experience in launching new country programmes / area offices 

Proficiency in Arabic is an asset 

Behavioural competencies

Communication with impact and respect 

High negotiation skills 

Empowering and building trust 

Handling insecure environment 

Planning and delivering results 

Managing resources to optimize results. 

Working with people 

Leadership competencies 

Build meaningful relations 

Act with integrity 

Empower people 

Deliver results 

What we offer 

  The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.