Description
Position Title: Health Information Systems and Analytics Manager
Reports to: Associate Director of System Design and Evaluation
Department: Strategic Information and Systems
Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options (up to 20% travel, domestic and international)
Position Type: Full-time through June 2025, possibility of extension
Position Overview
The Health Information Systems and Analytics Manager will lead health information system strengthening projects related to organization-wide data management and data use. The Manager will partner with care delivery site teams across all PIH sites globally to explore ways to promote digital health system adoption, expand access to and use of cross-functional data and increase efficiency, towards improving the ability of our stakeholders to make data-driven decisions. The Manager needs to navigate a range of system challenges and design solutions to mitigate them, while leading a diverse array of stakeholders to consensus on project scope, design and implementation. The manager will focus on nursing and midwifery-specific grants (WYSS Foundation, Nurses as Change Program & Takeda) related to monitoring, evaluating and tracking of key performance for the nursing and midwifery grant portfolio.
Responsibilities
- Monitoring, Evaluation and Quality Improvement (30%): Conduct data analysis and synthesis. Develops dashboards and reports using analytics tools such as Microsoft (MS) Excel, Power BI, PowerPoint and Word to inform clinical and programmatic decision making and quality improvement projects. Assist in developing logical frameworks, data quality monitoring, and evaluation plans for a range of internal programs as well as reporting for grants and other fundraising needs.
- Data Management (20%): Play a leading role in devising effective data pipeline and data warehousing by analyzing data access and use needs, identifying relevant data relationships, mappings, and transformations, and publishing and analyzing datasets for stakeholder use.
- Training and Documentation (20%): Lead training and capacity building efforts to help build technical capacity organization-wide through specific trainings, mentorship/accompaniment, and the creation of educational materials and manuals. Manage content and workflow in the PIH learning management system (LMS) to support these activities. Responsible for tracking donor deadlines.
- Application and Process Design (10%): Lead in evaluating and improving processes across the organization using PIHโs current and emerging digital health and knowledge management solutions, leading requirements gathering and testing, in close collaboration with care delivery site colleagues, with an emphasis on local capacity building.
- Application Support (20%): Provide user support and troubleshooting for various systems such as, but not limited to, OpenMRS, CommCare, DHIS2, MS PowerBI and Excel, and Touvuti LMS, while bolstering PIHโs efforts to grow global system support capacity.
Qualifications
- Bachelorโs or Masterโs degree in Public Health, Business, Information Technology, Mathematics, Statistics, or related area
- 4-7 years of relevant job experience
- Basic statistical analysis skills
- Excellent skills with database, data management and analysis tools (ex. SQL, Python, R, STATA, MS Excel and PowerBI)
- Familiarity with DHIS2 platform, GIS tools (ArcGIS, QGIS) and/or digital health platforms (CommCare/ODK, DHIS2) desirable