Hardship LevelH (no hardship)
Family TypeFamily
Residential location (if applicable)
GradePR3
Staff Member / Affiliate TypeProfessional
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff memberโs country of nationality.
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-04-26
Job Posting End DateMay 15, 2023
Standard Job DescriptionDonor Relations Officer Organizational Setting and Work Relationships The Donor Relations Officer is part of a team tasked to maintain proactive dialogue with donor governments as well as with the regional and local donors aiming at building relationships, raise awareness and mobilize political and financial support for UNHCRยฟs work and priorities. The incumbent's primary role is pursuing opportunities for donor engagement, strengthening partnerships, sustaining support and fundraising opportunities. Due to the specific nature of these responsibilities, Donor Relations Officer posts are based only in Geneva Headquarters, major donor capitals or Regional Bureaux. S/he with also provide support to counterparts in Field Operations, especially to offices dealing with emergency situations. The incumbent reports to a senior staff in the function of Donor Relations and/or External Engagement; the reporting relationships may vary and depends on the size and organizational structure of the office/operation. The incumbent may supervise professional and/or general service staff. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Maintain close dialogue with and provide information to donor governments on UNHCR operations and financial requirements including responding to donor governmentsยฟ requests for information on ad hoc basis. - Negotiate contributions, striving for timeliness, predictability and maximum flexibility. - Keep abreast of UNHCRยฟs operations worldwide with a specific focus on emergency situations to be able to serve donorยฟs information needs on all aspects of UNHCRยฟs work. - Identify and access new donors and funding sources as per DRRM strategy. - Draft internal and external correspondence, including briefing notes for senior management to support them in negotiation and follow up of contributions with donors. - Assist in reviewing actions and strategies for assigned donors with a specific focus on monitoring and analysing; develop and maintain donor profiles and plans. Monitor recording and tracking of contributions and take necessary actions to satisfy donor requirements. Additional duties for position in Headquarters - Prepare submissions - in collaboration with respective Bureau, Divisions and UNHCR Offices - for specific funding from donors or provide other information donor may require in determining their financial/political support to UNHCR. - Serve as a liaison between UNHCR and Permanent Missions and arrange meetings for donors, and where applicable, organize annual bilateral consultations with selected donor government and provide follow-up to the conclusions of these meetings. Additional duties for positions in major donor capitals - Develop and cultivate network of counterparts and influencers, including in relevant ministries, parliament and local government. - Based on knowledge of local context, assist in developing country engagement strategy to raise locally available funds, in close collaboration with DRRM. - Assist with liaison work between UNHCR and the Government and ensure UNHCRยฟs reflexive outreach to relevant counterparts, including through the organization of briefings and missions to the Field. Implement and coordinate donor recognition efforts in the country, in collaboration with DRRM. - Assist operations in developing appropriate, high quality funding submissions, information papers and donor reports. Additional duties for positions in Regional Bureaux - Assist in developing country or regional strategies to raise locally available funds, including from UN pooled funds. - Liaise with respective country offices to have regional understanding of the funding needs as well as funding priorities amongst different countries. - Function as a contact point for donors in the region and ensure Bureauยฟs reflexive outreach to relevant counterparts and embassies. - Facilitate DRRM training events for Field and Bureau staff as required. - Support the resource allocation and reallocation process. - Monitor the earmarking levels and alert DRRM/PSP on specific country programmes which risk receiving excessive or minimal earmarked contributions. - Implement and coordinate donor recognition efforts in the region, in collaboration with DRRM. - Assist Bureau and operations in developing appropriate, high quality funding submissions, information papers and donor reports. - Review and edit relevant narrative and data information for presentation in the Global Appeals and Global Reports as well as any other UNHCR appeal or report documents. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education International Relations; Political Science; Social Sciences; Journalism; Communication; Public Policy; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified. Relevant Job Experience Essential: Experience in external engagement with donors, UN agencies, partners, governments. Professional work experience in field operations. Knowledge of UNHCRยฟs operational arrangements, its relief programmes, the funding needs and priorities. Desirable: UNHCR fund- raising and programme management experience. Good research, policy and report writing skills. Experience in managing donor relations. Understanding of the workings of major donor perspectives, requirements and standards. Functional Skills MG-Resource Mobilization Techniques and Guidelines ER-Donor Reporting and Related Tracking Systems ER-Donor Relations - Humanitarian Financing *CO-Strategic Communication SO-Networking *CO-Drafting and Documentation CO-Reporting skills (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Analytical and strategic thinking:
The position requires the ability for advanced research, to analyse texts and data from a variety of sources; to synthesize essential information; and to produce concise, user-friendly reports, talking points, information/guidance on funding and fundraising issues for colleagues in DER as well as other Headquarters interlocutors.
S/he also ensures that the Head of Service and the Director of DER are well prepared for presentations on funding and fundraising matters to external and internal audiences. Understanding of basic budgets and funding is important to be able to analyse and present complex data in a logical, easy to understand manner.
Excellent writing and editing skills:
The Donor Relations Officer (Policy and Strategic Communications) is responsible for ensuring that policies and strategies on DRRM matters are well written and accurate. The incumbent must have excellent writing and editing skills in English and an eye for detail to be able to synthesize information into clear and accessible messages for both internal and external readers. S/M must also possess proven presentation and layout skills for data and narrative information.
Communication, diplomatic and people skills:
In order to ensure that UNHCR is presenting information on DRRM matters in a consistent manner, the incumbent needs to be able to liaise effectively with other services and communicate clear messages on complex issues. S/he needs to establish his/her own internal/external networks in order to share and obtain relevant information quickly and efficiently. S/he needs to know how to communicate with diplomacy and tact on sensitive issues with external parties.
Organizational skills:
Given the volume of meetings to be attended and documents to be reviewed, the incumbent must be well organized and structured in her/his day-to-day work. S/he must be able to stay abreast of many different issues simultaneously and be ready to support management and colleagues throughout DRRM on short notice in ensuring that UNHCRโs communications on resource mobilization matters are consistent with global fundraising policy and strategies.
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Nature of Position:
The Donor Relations Officer (Policy and Strategic Communications) is responsible for assisting the Head of Service and senior management to establish and disseminate information on UNHCRโs global fund raising policy and strategies, and to coordinate their consistent application throughout DRRM communications and messages.
S/he also interacts directly with donor representatives to organize field visits and meetings in Geneva in support of resource mobilization strategies.
Living and Working Conditions:
Additional Qualifications
Skills
Education
Certifications
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing resource, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Teamwork & collaboration
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Compendium Add. 1 to March 2023 Compendium - Part B
Additional Information
Functional clearanceThis position doesn't require a functional clearance